Fueling the business of fun.
Not just a game-changer, it’s a life-changer. Designed to deliver a superior guest experience, the software solutions platform is a complete integrated solution made to enable business owners to achieve greater operational efficiency while reducing costs and increasing profitability.
With Embed’s platform, a business (single or multi-location) has real-time visibility and control across the entire operation: a full range of games management, real-time prize inventory, from guest party planning and bookings via mobile to integrated point-of-sales, including bundles and upsell packages, self-recycling game card kiosks and so much more. And it is all interconnected.
We have offices across the globe: USA, EMEA, and Asia. With more than 1,000 customers and over 3,000 installations in 56 countries, we are equipped and ready to empower Family Entertainment businesses with direct sales, services, and support anytime, anywhere.
We are in the business of fun and no one takes fun more seriously than us, which is why we put our people at the heart of everything we do, and how we do it. Get inspired because no one’s having more fun than us.

POSITION SUMMARY

The key responsibilities of the Accounts Receivable Specialist are:

• Responsible for overall collection and to improve AR turnover and cash-flow, including unknown deposits
• Maintain accounts receivable records to ensure aging is up to date and highlight critical issues
• Conduct credit analysis of AR outstanding accounts and provide a collection plan after working with sales/operation teams and affected customers
• Update AR status of pending decommission cases for management approval for suspension so that there are no further activities from non-paying customer accounts in NetSuite
• Responsible for issuing invoices which includes bulk billing, standard and progressive billing,
• Responsible for issuing credit notes from CRMA
• Follow up on failed auto-pay deductions
• Interfacing directly with the customers, both on the phone and via email.
• Timely response to customer emails and internal inquiries from other stakeholders
• Involve in User acceptance test (UAT) for system enhancement
• Support local tax matters and advise regional Finance team on the course of action required
• Any other matters as assigned by your immediate supervisor, region team

REQUIRED SKILLS AND EXPERIENCE

• At least 5-8 years of relevant experience
• College Degree in finance or accountancy /Professional Certificate (ACCA)
• Certified accountant or chartered accountant qualifications preferred
• Oracle NetSuite experience is an added advantage
• Basic understanding of GAAP reporting
• Must be well organized and have strong planning and prioritization skills.
• Fast Learner, willingness to change and adapt
• Strong attention to detail and accuracy.
• Good team player and possess good communication skill

• Responsible for overall collection and to improve AR turnover and cash-flow, including unknown deposits
• Maintain accounts receivable records to ensure aging is up to date and highlight critical issues
• Conduct credit analysis of AR outstanding accounts and provide a collection plan after working with sales/operation teams and affected customers
• Update AR status of pending decommission cases for management approval for suspension so that there are no further activities from non-paying customer accounts in NetSuite
• Responsible for issuing invoices which includes bulk billing, standard and progressive billing,
• Responsible for issuing credit notes from CRMA
• Follow up on failed auto-pay deductions
• Interfacing directly with the customers, both on the phone and via email.
• Timely response to customer emails and internal inquiries from other stakeholders
• Involve in User acceptance test (UAT) for system enhancement
• Support local tax matters and advise regional Finance team on the course of action required
• Any other matters as assigned by your immediate supervisor, region tea