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Hospitality Jobs in Australia

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Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs, Teamwork, Time Management, Attention To Detail, Professionalism
Specialization
Previous customer service experience in a hotel environment is required along with strong knowledge of computer systems. Candidates must have strong communication skills and a genuine focus on customer service.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs
Specialization
Previous customer service experience in a hotel environment is required, along with strong knowledge of computer systems. Candidates should have strong communication skills and a genuine focus on customer service.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Leadership, Team Management, Customer Complaints, Financial Management, Stock Management, Coaching, Hospitality
Specialization
Candidates must be able to work a flexible roster, including weekends. Experience in hospitality and leadership is preferred.
Multi-Property Reservations Supervisor at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Guest Experience, Operational Excellence, Leadership, Training, Communication, Analytical Skills, Problem Solving, Multitasking, Time Management, Group Bookings, Rate Management, Billing Processes, Team Player, Professionalism, Empathy
Specialization
Previous experience in Reservations or Front Office within a luxury hotel environment is required. Strong understanding of hotel systems and excellent leadership skills are essential.
Experience Required
Minimum 2 year(s)
Portfolio Group Reservations Coordinator at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Organizational Skills, Problem Solving, Networking, Hospitality, Attention To Detail, Multi Tasking
Specialization
The ideal candidate should have previous experience in the hotel industry and a service-oriented mindset. Strong communication, organizational skills, and a proactive attitude are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent / Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Reservations, Multitasking, Problem Solving, Sales, Communication, Hospitality, Teamwork
Specialization
Previous experience in a hotel or customer service role is ideal. A natural communicator with a positive attitude and a proactive approach to sales is essential.
Guest Service Agent - Part Time at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Porter at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Luggage Handling, Communication, Local Knowledge, Teamwork, Time Management, Attention To Detail
Specialization
Previous experience in a hotel or serviced apartments is preferred, along with good English communication skills. A strong focus on hotel operations and the ability to work various shifts is essential.
Food & Beverage Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Collaboration, Attention To Detail, Time Management, Multi Tasking, Product Knowledge
Specialization
Previous hospitality or customer service experience is required along with a strong passion for delivering memorable guest experiences. Candidates must possess excellent communication skills and a valid Responsible Service of Alcohol (RSA) certificate.
Restaurant Manager at Minor International
Darwin, , Australia - Full Time
Skills Needed
Leadership, Communication, Attention To Detail, Service Standards, Stock Control, Rostering, Guest Satisfaction, Hospitality
Specialization
Candidates should have previous experience in restaurant or F&B management along with strong leadership and communication skills. A valid RSA Certificate and a passion for hospitality are also required.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
A La Carte Service, Guest Engagement, Attention To Detail, Upselling, Collaboration, Problem Solving, Hospitality, Food And Wine Knowledge
Specialization
Proven experience in a la carte dining, preferably in a luxury environment. Strong attention to detail and a passion for food and wine are essential.
Experience Required
Minimum 2 year(s)
Night Auditor at IHG Career
, , Australia - Full Time
Skills Needed
Numerical Problem Solving, Guest Experience, Hospitality, Reception, Attention To Detail, Reliability, Proactivity, Calm Under Pressure
Specialization
You should enjoy working with numbers and have some experience in hospitality or a similar role. Being a night owl and a people person who can remain calm under pressure is essential.
Night Guest Service Agent at Minor International
Port Stephens Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Professional Presentation, Attention To Detail, Teamwork, Time Management
Specialization
Successful candidates will have a demonstrated background in delivering high-quality service within a hospitality environment. They should maintain a polished and professional presentation while being fully committed to a dynamic work schedule.
Guest Service Agent at Minor International
Cessnock, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Positive Attitude, Friendliness, Approachability, Flexibility, Passion For Wellness
Specialization
The ideal candidate should have previous experience in hospitality or customer service and possess strong communication skills. A positive, friendly attitude and flexibility to work casual shifts, including weekends and evenings, are essential.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Food & Beverage Attendant - Part Time or Casual at Accor
Devonport, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Food Knowledge, Wine Recommendations, Team Collaboration, Event Setup, Cleanliness, Upselling, Problem Solving
Specialization
Previous customer service or hospitality experience is required along with a Responsible Service of Alcohol (RSA) Certificate. Candidates should have great communication skills and the ability to work various shifts, including weekends.
Assistant Restaurant Manager | Full-time | InterContinental Sydney Coogee B at Holiday Inn Express & Suites in Hutchinson
, , Australia - Full Time
Skills Needed
Leadership, Hospitality, Food And Beverage Operations, Wine Knowledge, Cocktail Knowledge, Problem Solving, Conflict Resolution, Communication, Interpersonal Skills, Guest Focus, Team Motivation, Training, Mentoring, Service Excellence, Health And Safety Compliance, Inventory Management
Specialization
Candidates must have proven experience in a leadership role within an à la carte or fine dining environment and a strong understanding of food and beverage operations. A confident leadership style, sound knowledge of wine and cocktails, and exceptional communication skills are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Passion For Wellness, Flexibility
Specialization
Previous experience in hospitality or customer service is preferred, along with RSA certification. Excellent communication skills and a passion for wellness and guest service are essential.
Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Passion For Wellness, Flexibility
Specialization
Previous experience in hospitality or customer service is preferred, along with RSA certification. Excellent communication skills and a passion for wellness and guest service are essential.
Food & Beverage Attendant at Minor International
Gladstone, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication, Reliability, Positive Attitude, Menu Knowledge
Specialization
Candidates should have previous experience in a hospitality role and hold current RSA and RSG certifications. A warm demeanor, strong communication skills, and reliability in a fast-paced environment are essential.
Guest Service Agent at Accor
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Hospitality, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs, Teamwork, Time Management, Attention To Detail, Professionalism

Industry

Hospitality

Description
Company Description Are you passionate about hospitality and delivering unforgettable guest experiences? Look no further! Novotel Sydney City Centre is seeking an enthusiastic full-time Guest Service Agent to be the face of our hotel and create lasting impressions for our guests. Who We Are: Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits. Job Description What will you be doing? Deliver service excellence, from check in to check out and everywhere in between Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts Provide passionate, knowledgeable and friendly service to external and internal guests at all times Answer all telephone calls in a professional manner according to brand standard Reconcile cashier floats at the completion of each shift. Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program Qualifications Your skills and experience include: Previous customer service experience in a Hotel environment Strong knowledge of computer systems including Microsoft Office and preferably in Opera Cloud The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required Strong communication skills and pride in personal presentation A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay Availability to work 38 hours per week on a rotating roster including mornings, afternoons, weekends and overnight shifts (as requested) Valid Australian working rights Additional Information What’s in it for you An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation Work alongside passionate industry professionals Be mentored by experienced Accor Hospitality professionals who want to see you succeed! Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

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Responsibilities
Deliver service excellence from check-in to check-out while completing a variety of front office tasks. Provide knowledgeable and friendly service to guests and ensure proper handling of cashier floats.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs, Teamwork, Time Management, Attention To Detail, Professionalism
Specialization
Previous customer service experience in a hotel environment is required along with strong knowledge of computer systems. Candidates must have strong communication skills and a genuine focus on customer service.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs
Specialization
Previous customer service experience in a hotel environment is required, along with strong knowledge of computer systems. Candidates should have strong communication skills and a genuine focus on customer service.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Leadership, Team Management, Customer Complaints, Financial Management, Stock Management, Coaching, Hospitality
Specialization
Candidates must be able to work a flexible roster, including weekends. Experience in hospitality and leadership is preferred.
Multi-Property Reservations Supervisor at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Guest Experience, Operational Excellence, Leadership, Training, Communication, Analytical Skills, Problem Solving, Multitasking, Time Management, Group Bookings, Rate Management, Billing Processes, Team Player, Professionalism, Empathy
Specialization
Previous experience in Reservations or Front Office within a luxury hotel environment is required. Strong understanding of hotel systems and excellent leadership skills are essential.
Experience Required
Minimum 2 year(s)
Portfolio Group Reservations Coordinator at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Organizational Skills, Problem Solving, Networking, Hospitality, Attention To Detail, Multi Tasking
Specialization
The ideal candidate should have previous experience in the hotel industry and a service-oriented mindset. Strong communication, organizational skills, and a proactive attitude are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent / Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Reservations, Multitasking, Problem Solving, Sales, Communication, Hospitality, Teamwork
Specialization
Previous experience in a hotel or customer service role is ideal. A natural communicator with a positive attitude and a proactive approach to sales is essential.
Guest Service Agent - Part Time at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Porter at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Luggage Handling, Communication, Local Knowledge, Teamwork, Time Management, Attention To Detail
Specialization
Previous experience in a hotel or serviced apartments is preferred, along with good English communication skills. A strong focus on hotel operations and the ability to work various shifts is essential.
Food & Beverage Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Collaboration, Attention To Detail, Time Management, Multi Tasking, Product Knowledge
Specialization
Previous hospitality or customer service experience is required along with a strong passion for delivering memorable guest experiences. Candidates must possess excellent communication skills and a valid Responsible Service of Alcohol (RSA) certificate.
Restaurant Manager at Minor International
Darwin, , Australia - Full Time
Skills Needed
Leadership, Communication, Attention To Detail, Service Standards, Stock Control, Rostering, Guest Satisfaction, Hospitality
Specialization
Candidates should have previous experience in restaurant or F&B management along with strong leadership and communication skills. A valid RSA Certificate and a passion for hospitality are also required.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
A La Carte Service, Guest Engagement, Attention To Detail, Upselling, Collaboration, Problem Solving, Hospitality, Food And Wine Knowledge
Specialization
Proven experience in a la carte dining, preferably in a luxury environment. Strong attention to detail and a passion for food and wine are essential.
Experience Required
Minimum 2 year(s)
Night Auditor at IHG Career
, , Australia - Full Time
Skills Needed
Numerical Problem Solving, Guest Experience, Hospitality, Reception, Attention To Detail, Reliability, Proactivity, Calm Under Pressure
Specialization
You should enjoy working with numbers and have some experience in hospitality or a similar role. Being a night owl and a people person who can remain calm under pressure is essential.
Night Guest Service Agent at Minor International
Port Stephens Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Professional Presentation, Attention To Detail, Teamwork, Time Management
Specialization
Successful candidates will have a demonstrated background in delivering high-quality service within a hospitality environment. They should maintain a polished and professional presentation while being fully committed to a dynamic work schedule.
Guest Service Agent at Minor International
Cessnock, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Positive Attitude, Friendliness, Approachability, Flexibility, Passion For Wellness
Specialization
The ideal candidate should have previous experience in hospitality or customer service and possess strong communication skills. A positive, friendly attitude and flexibility to work casual shifts, including weekends and evenings, are essential.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Food & Beverage Attendant - Part Time or Casual at Accor
Devonport, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Food Knowledge, Wine Recommendations, Team Collaboration, Event Setup, Cleanliness, Upselling, Problem Solving
Specialization
Previous customer service or hospitality experience is required along with a Responsible Service of Alcohol (RSA) Certificate. Candidates should have great communication skills and the ability to work various shifts, including weekends.
Assistant Restaurant Manager | Full-time | InterContinental Sydney Coogee B at Holiday Inn Express & Suites in Hutchinson
, , Australia - Full Time
Skills Needed
Leadership, Hospitality, Food And Beverage Operations, Wine Knowledge, Cocktail Knowledge, Problem Solving, Conflict Resolution, Communication, Interpersonal Skills, Guest Focus, Team Motivation, Training, Mentoring, Service Excellence, Health And Safety Compliance, Inventory Management
Specialization
Candidates must have proven experience in a leadership role within an à la carte or fine dining environment and a strong understanding of food and beverage operations. A confident leadership style, sound knowledge of wine and cocktails, and exceptional communication skills are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Passion For Wellness, Flexibility
Specialization
Previous experience in hospitality or customer service is preferred, along with RSA certification. Excellent communication skills and a passion for wellness and guest service are essential.
Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Passion For Wellness, Flexibility
Specialization
Previous experience in hospitality or customer service is preferred, along with RSA certification. Excellent communication skills and a passion for wellness and guest service are essential.
Food & Beverage Attendant at Minor International
Gladstone, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Service, Beverage Service, Communication, Reliability, Positive Attitude, Menu Knowledge
Specialization
Candidates should have previous experience in a hospitality role and hold current RSA and RSG certifications. A warm demeanor, strong communication skills, and reliability in a fast-paced environment are essential.