Restaurant General Manager
Prepare to immerse yourself in a sophisticated atmosphere where European-inspired charm meets contemporary design. Discover a twist on French classic inspired cuisine blended effortlessly with timeless flavors. Nestled in the heart of downtown Toronto, Frenchy Bar et Brasserie at the Hilton Toronto is the place where elegance meets approachable luxury.
We are searching for a passionate, experienced, and energetic restaurant leader to fill the position of Restaurant General Manager. This is a key role that oversees operations for the restaurant, in-room dining, and seasonal pool bar. Exceptional leadership skills are critical in leading the team towards providing an elevated service level our guests have come to enjoy and expect.

The Restaurant General Manager is responsible for managing the team and operations to ensure a smooth and elevated guest experience. You will ensure the following tasks are performed to the highest standards:

• Oversee the entire operation of Frenchy Bar et Brasserie including managing revenue, and all aspects of labour and cost
• Collaborate on creating Food & Beverage Menus with the Chef & Beverage Manager and communicating changes to the team
• Recruit, train, and develop team members; conduct performance appraisals and manage performance
• Forecast revenues and create restaurant budgets
• Overall financial responsibility for the restaurant including scheduling, purchasing and ordering, inventory control and effective use of the POS and all available tools
• Liaise with the Marketing team to ensure the restaurant is active on social media and that all online feedback and comments are answered, and that the restaurant is active and represented within the food and restaurant community of the city
• Ensure all stations are set up according to standards
• Foster a culture of culture of teamwork and guest-centered service with fun and hospitality
• Engage leaders and team members towards recognizing performance, achievement of financial metrics, food quality, and the execution of a flawless guest experience
• Anticipate problems before they arise, and building contingency plans to ensure our guest and team members experience never waivers
• Partner with Sales team on innovative Private Dining Room experiences to drive revenue
• OS&E inventory Control
• Drive revenue through maximizing seating and meal periods, monitor seating times and booking trend

Restaurant General Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum of 2 years restaurant General Manager experience
• Proven leadership experience that fosters teamwork and developing people
• Excellent interpersonal, organizational, and communication skills
• In depth knowledge of the hospitality/ food & beverage service industry
• Skilled in Microsoft office, POS systems, Reservation systems, and other related applications
• Demonstrated ability to deliver a high level of customer service
• Flexibility to respond to a variety of work situations
• Ability to remain calm under pressure
• Be available to work a flexible schedule including evenings, weekends, and holidays as business demands require
• Food Safety Certification Level 1 & Smart Serve Certification
• Must be able to meet the physical demands of the rol