Cambridge Country Club is a premier lifestyle destination offering luxury health, wellness, dining, golf, and leisure facilities in the heart of the Cambridgeshire countryside. Following continued investment and growth, we are now seeking an experienced and dynamic Operations Manager to help lead our prestigious venue into its next exciting chapter.

ABOUT THE ROLE:

As Operations Manager, you will play a pivotal role in the day-to-day running of the club, overseeing key departments including food & beverage, leisure, golf, spa, and front-of-house operations. Reporting directly to the General Manager, you will ensure service excellence, operational efficiency, and the delivery of a first-class member and guest experience.

KEY RESPONSIBILITIES:

• Lead, support and motivate department heads and teams across all operational areas.
• Maintain the highest standards of service, safety, cleanliness, and compliance.
• Drive revenue growth and cost control through effective planning and team leadership.
• Ensure smooth delivery of daily operations, events, and member services.
• Support strategic planning and implementation of new initiatives and improvements.

To be considered for this role, you must have:

• A minimum of 2 years’ experience at General Manager level, preferably within a hospitality, leisure, or club environment.
• Proven leadership ability with a hands-on, proactive approach to operations.
• Exceptional interpersonal and communication skills.
• Strong understanding of customer service excellence in a luxury setting.
• A commercial mindset with a track record of driving performance and guest satisfaction