QUALIFICATIONS

• Previous housekeeping experience in a hotel or resort
• Strong attention to detail and the ability to work efficiently in a fast-paced environment.
• Excellent communication and customer service skills.
• Physical stamina and the ability to lift and carry cleaning equipment and supplies and to be able to work in the warm weather during summer days.
• Flexibility to work weekends, holidays, and varying shifts as needed.
• A commitment to maintaining a high standard of cleanliness and presentation.

ABOUT US

K’gari is a World Heritage listed island off Australia’s Eastern Queensland coast, is the world’s largest sand island, stretching over 120km. With cool towering rainforests to walk through and explore, over 100 freshwater lakes to swim in, including the iconic Lake McKenzie and Lake Wabby, and an amazing beach highway, where else would you rather be.
SeaLink K’gari is part of SeaLink Marine & Tourism, one of Australia’s largest marine and tourism businesses with 11 business units across six states and territories, connecting our customers to many of Australia’s most beautiful island destinations and brilliant experiences.
With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.
SeaLink Marine and Tourism is part of the Kelsian Group - Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands.
Living and working in paradise… we can’t think of anything better!

ABOUT THE ROLE

Kingfisher Bay Resort, nestled amidst the breathtaking natural beauty of World Heritage-listed Fraser Island, is seeking dedicated individuals for vacancies in our housekeeping department. Our eco-friendly resort offers a unique opportunity to work in a stunning environment while providing exceptional guest experiences.
As a permanent part-time Housekeeping Attendant, you will be an integral part of our team, responsible for maintaining the cleanliness and comfort of our guest accommodation. This role offers consistent part-time employment of up to 76 hours per fortnight paying $29.39 per hour. You’ll work across a broad 7-day rostering system 4/5 days a week (including weekends and seasonal holiday periods).
We have opportunities for ‘live on’ positions where you will live and work on island at Kingfisher Bay Resort and ‘live off’ positions which will require the willingness to commute to and from Hervey Bay to the resort for scheduled shifts.

RESPONSIBILITIES

• Perform thorough cleaning tasks in guest rooms, including making beds, cleaning bathrooms, vacuuming, dusting, and replenishing amenities.
• Ensure all resort areas are consistently clean and orderly, including public spaces, corridors, and common areas.
• Adhere to strict safety and hygiene standards to ensure a clean and safe environment for guests and team members.
• Handle and report lost and found items following resort policies.
• Assist guests with requests and inquiries in a friendly and helpful manner.
• Collaborate effectively with team members to ensure efficient room turnovers and cleaning of public areas.
• Promptly report maintenance issues and damages for resolution.
• Follow established procedures for waste disposal.