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Manager, Client Services at ONeil Digital Solutions LLC
Plano, Texas, USA - Full Time
Skills Needed
Project Planning, Communication Skills, Client Services, Strategic Planning, Retail, Financial Services
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Trust Services Associate at Clearstead Advisors LLC
Portland, Maine, United States - Full Time
Skills Needed
Client Communication, Attention To Detail, Organizational Skills, Process Discipline, Excel Proficiency, Interpersonal Skills, Teamwork, Trust Accounting Knowledge
Specialization
Candidates should have 3-5 years of relevant experience and an associate's degree in business or a related field. Strong communication skills and proficiency in Excel are essential, along with knowledge of trust-related operational procedures.
Experience Required
Minimum 2 year(s)
Guest Services Associate at ZMC Hotels, LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
Customer Service, Communication, Team Leadership, Organization, Problem Solving, Computational Ability, Computer Skills
Specialization
Candidates must be highly organized and possess a thorough knowledge of guest service. Good verbal and written communication skills are required, along with basic computational and computer skills.
Client Services Director at SMARTSHEET UK LIMITED
Bellevue, Washington, United States - Full Time
Skills Needed
Client Services, Sales Cycle Management, Value Based Selling, Executive Engagement, Pipeline Generation, Forecasting, Territory Management, Account Planning, Professional Services, Complex Deal Management, Mentoring, Market Insights, Collaboration, Business Outcomes, Roi Analysis, Smartsheet Experience
Specialization
Candidates should have 5-7 years of experience carrying a services or solutions quota for enterprise customers, with a proven record of closing Professional Services opportunities over $250k. Strong command of value-based selling methodologies and experience in territory management is essential.
Experience Required
Minimum 5 year(s)
Dining Services Director at Amber Grove Management LLC
Chico, CA 95973, USA - Full Time
Skills Needed
Instructions, Climbing, Financial Statements, English, Budget Oversight, Personnel Management
Qualification
Graduate
Learner Services Advisor at Access Creative College
Manchester M1 5BW, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Food Services Supervisor at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
SVP, Regulatory Services at Comply
Remote, Oregon, USA - Full Time
Skills Needed
Fintech, Color, Consideration, Business Acumen, Sponsorship, It
Qualification
Graduate
Guest Services Associate at The Phillips Collection
Washington, District of Columbia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Sales Acumen, Organizational Skills, Time Management, Attention To Detail, Interpersonal Skills, Team Collaboration, Math Skills, Retail Experience, Database Software, Pos Systems, Problem Solving, Flexibility, Art Knowledge, Foreign Language Skills
Specialization
Candidates should have superior interpersonal communication skills and previous customer service experience. They must be able to manage multiple priorities and engage positively with a diverse audience.
Guest Services Associate at Fairfield by Marriott Hotel
Kelowna, BC V1X 4J2, Canada - Full Time
Skills Needed
Customer Service Skills, Hospitality Industry
Qualification
Graduate
Guest Services Associate at Hotel Pommier
Winterset, Iowa, United States - Full Time
Skills Needed
Customer Focused, Attention To Detail, Problem Solver, Reliable, Team Player, Computer Savvy, Independent Work, Hospitality, Cleaning, Sanitizing, Guest Services, Reservations Management, Inventory Management, Communication, Flexibility, Physical Stamina
Specialization
Candidates should be friendly, customer-focused, and able to work independently with a strong work ethic. Previous hotel experience and ServSafe Certification are nice to have but not required.
Guest Services Associate at European Wax Center Philadelphia University City
Philadelphia, PA 19104, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Guest Services Associate at Magnolia Bakery
New York, NY 10022, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 18 year(s)
Guest Services Associate at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Customer Service, Healthcare Experience, Patient Interaction, Clinical Team Support, Conflict Management, Problem Solving, Telecommunication Skills, Computer Proficiency
Specialization
Candidates must have at least 3 years of experience in customer service or a healthcare environment, with direct patient interaction. Proficiency in computer programs and strong conflict management skills are also required.
Experience Required
Minimum 2 year(s)
Guest Services Associate at Oliver Gospel Mission Inc
Columbia, South Carolina, United States - Full Time
Skills Needed
Communication, Organizational Skills, Emotional Intelligence, Conflict Resolution, Team Player, Public Speaking, Judgment, Integrity, Confidentiality, Compassion, Administrative Skills, Customer Service, De Escalation, Problem Solving, Time Management, Relationship Building
Specialization
Candidates must have a high school diploma and at least one year of administrative experience, preferably in high-risk environments. A valid South Carolina driver's license and the ability to work harmoniously with others are also required.
Youth Services Associate at KANSAS CITY PUBLIC LIBRARY
Kansas City, Missouri, United States - Full Time
Skills Needed
Customer Service, Youth Services, Readers Advisory, Reference Services, Communication Skills, Organizational Skills, Library Work, Social Media Management, Collection Maintenance, Community Engagement, Teamwork, Program Planning, Literature Knowledge, Electronic Equipment Operation, Bilingual Skills, Instruction Following
Specialization
Candidates must have at least one year of experience working with children and teens, along with two to five years of customer service experience. A minimum of one year of library work experience is also required.
Experience Required
Minimum 2 year(s)
Guest Services Associate at Wilderness Resort
Wisconsin Dells, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Dependability, Enthusiasm, Record Keeping, Payment Processing, Room Assignment, Reservation Management, Communication, Cash Handling, Guest Interaction
Specialization
Candidates should be hardworking, dependable, and customer service driven. Experience in a fast-paced environment is preferred.
Patient Services Manager at Illinois Bone and Joint Institute LLC
Channahon, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Bannockburn, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Guest Services Attendant at Accor
Whistler, British Columbia, Canada - Full Time
Skills Needed
Guest Services, Valet Parking, Customer Service, Communication, Problem Solving, Attention To Detail, Teamwork, Time Management
Specialization
A valid Class 5 BC Driver’s license with a clean record is required. Previous experience in a Guest Service capacity is considered an asset.
Manager, Client Services at ONeil Digital Solutions LLC
Plano, Texas, USA -
Full Time

Start Date

Immediate

Expiry Date

30 Nov, 25

Salary

0.0

Posted On

31 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Project Planning, Communication Skills, Client Services, Strategic Planning, Retail, Financial Services

Industry

Information Technology/IT

Description

ABOUT US

Founded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black & white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country.

SUMMARY

The Client Services Manager’s priority is to support the Strategic Relationship Manager and Lead Client Services Manager in the day-to-day management of client’s business activities, and will be responsible for the internal job production SLA monitoring, invoicing, and reporting.

QUALIFICATIONS & REQUIREMENTS

  • Bachelor’s degree from an accredited four-year college or university is required
  • 0-3 years of relevant work experience in client services, project planning, and strategic planning in vertical markets (i.e. Healthcare, Financial Services, Retail, etc.)
  • Proficient with Microsoft Office products (MS Word, MS Excel) and Jira/confluence is a plus
  • Must have a keen attention to detail, a strong work ethic, and the ability to thrive in a team environment
  • Entry-Level
  • Requires moderate day-to-day direction in regards to solving problems and providing timely responses
  • Good Interpersonal and communication skills
  • Good at collaborating with co-workers to achieve company/department goals and values
  • Has a basic knowledge of Technical processes

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
  • Plan and strategize with Strategic Relationship Manager and Lead Client Services Manager on direction of client business
  • Responsible for partnering with the Client Operations Team to monitoring all daily print production/ File sweeps/ File Reconciliation/ Job Monitoring/Print File verification and quality check
  • Manage entire production workflow of client projects (data processing, printing, fulfillment, mailing, invoicing, reporting, inventory management)
  • Responsible to oversee and track client SLAs and performance metrics
  • Pro-active management and timely response to client inquiries and needs
  • Collaborate with the Client Operations team in management of client Inventory including: NAV Kit Matrix, bulk shipments, Collateral Print Estimates/Proposals, and purchase orders
  • Plan and maintain capacity and load balance in coordination with production management
  • Collaborate with the Production Engineering team on new projects and production setups
  • Creation, submission and management of all tasks in Jira
  • Works closely with the IT team on submitting & prioritizing client requests
  • Responsible for researching and resolving production related issues
  • Liaison between the clients and all internal departments
  • Develop, manage and maintain client reporting and adhoc reporting
  • Responsible for updating and maintaining client specific information in confluence which include Standard Operating Procedures
  • Perform other duties as assigned
Manager, Client Services at ONeil Digital Solutions LLC
Plano, Texas, USA - Full Time
Skills Needed
Project Planning, Communication Skills, Client Services, Strategic Planning, Retail, Financial Services
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Trust Services Associate at Clearstead Advisors LLC
Portland, Maine, United States - Full Time
Skills Needed
Client Communication, Attention To Detail, Organizational Skills, Process Discipline, Excel Proficiency, Interpersonal Skills, Teamwork, Trust Accounting Knowledge
Specialization
Candidates should have 3-5 years of relevant experience and an associate's degree in business or a related field. Strong communication skills and proficiency in Excel are essential, along with knowledge of trust-related operational procedures.
Experience Required
Minimum 2 year(s)
Guest Services Associate at ZMC Hotels, LLC
Phoenix, Arizona, United States - Full Time
Skills Needed
Customer Service, Communication, Team Leadership, Organization, Problem Solving, Computational Ability, Computer Skills
Specialization
Candidates must be highly organized and possess a thorough knowledge of guest service. Good verbal and written communication skills are required, along with basic computational and computer skills.
Client Services Director at SMARTSHEET UK LIMITED
Bellevue, Washington, United States - Full Time
Skills Needed
Client Services, Sales Cycle Management, Value Based Selling, Executive Engagement, Pipeline Generation, Forecasting, Territory Management, Account Planning, Professional Services, Complex Deal Management, Mentoring, Market Insights, Collaboration, Business Outcomes, Roi Analysis, Smartsheet Experience
Specialization
Candidates should have 5-7 years of experience carrying a services or solutions quota for enterprise customers, with a proven record of closing Professional Services opportunities over $250k. Strong command of value-based selling methodologies and experience in territory management is essential.
Experience Required
Minimum 5 year(s)
Dining Services Director at Amber Grove Management LLC
Chico, CA 95973, USA - Full Time
Skills Needed
Instructions, Climbing, Financial Statements, English, Budget Oversight, Personnel Management
Qualification
Graduate
Learner Services Advisor at Access Creative College
Manchester M1 5BW, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Food Services Supervisor at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
SVP, Regulatory Services at Comply
Remote, Oregon, USA - Full Time
Skills Needed
Fintech, Color, Consideration, Business Acumen, Sponsorship, It
Qualification
Graduate
Guest Services Associate at The Phillips Collection
Washington, District of Columbia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Sales Acumen, Organizational Skills, Time Management, Attention To Detail, Interpersonal Skills, Team Collaboration, Math Skills, Retail Experience, Database Software, Pos Systems, Problem Solving, Flexibility, Art Knowledge, Foreign Language Skills
Specialization
Candidates should have superior interpersonal communication skills and previous customer service experience. They must be able to manage multiple priorities and engage positively with a diverse audience.
Guest Services Associate at Fairfield by Marriott Hotel
Kelowna, BC V1X 4J2, Canada - Full Time
Skills Needed
Customer Service Skills, Hospitality Industry
Qualification
Graduate
Guest Services Associate at Hotel Pommier
Winterset, Iowa, United States - Full Time
Skills Needed
Customer Focused, Attention To Detail, Problem Solver, Reliable, Team Player, Computer Savvy, Independent Work, Hospitality, Cleaning, Sanitizing, Guest Services, Reservations Management, Inventory Management, Communication, Flexibility, Physical Stamina
Specialization
Candidates should be friendly, customer-focused, and able to work independently with a strong work ethic. Previous hotel experience and ServSafe Certification are nice to have but not required.
Guest Services Associate at European Wax Center Philadelphia University City
Philadelphia, PA 19104, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Guest Services Associate at Magnolia Bakery
New York, NY 10022, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 18 year(s)
Guest Services Associate at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Customer Service, Healthcare Experience, Patient Interaction, Clinical Team Support, Conflict Management, Problem Solving, Telecommunication Skills, Computer Proficiency
Specialization
Candidates must have at least 3 years of experience in customer service or a healthcare environment, with direct patient interaction. Proficiency in computer programs and strong conflict management skills are also required.
Experience Required
Minimum 2 year(s)
Guest Services Associate at Oliver Gospel Mission Inc
Columbia, South Carolina, United States - Full Time
Skills Needed
Communication, Organizational Skills, Emotional Intelligence, Conflict Resolution, Team Player, Public Speaking, Judgment, Integrity, Confidentiality, Compassion, Administrative Skills, Customer Service, De Escalation, Problem Solving, Time Management, Relationship Building
Specialization
Candidates must have a high school diploma and at least one year of administrative experience, preferably in high-risk environments. A valid South Carolina driver's license and the ability to work harmoniously with others are also required.
Youth Services Associate at KANSAS CITY PUBLIC LIBRARY
Kansas City, Missouri, United States - Full Time
Skills Needed
Customer Service, Youth Services, Readers Advisory, Reference Services, Communication Skills, Organizational Skills, Library Work, Social Media Management, Collection Maintenance, Community Engagement, Teamwork, Program Planning, Literature Knowledge, Electronic Equipment Operation, Bilingual Skills, Instruction Following
Specialization
Candidates must have at least one year of experience working with children and teens, along with two to five years of customer service experience. A minimum of one year of library work experience is also required.
Experience Required
Minimum 2 year(s)
Guest Services Associate at Wilderness Resort
Wisconsin Dells, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Dependability, Enthusiasm, Record Keeping, Payment Processing, Room Assignment, Reservation Management, Communication, Cash Handling, Guest Interaction
Specialization
Candidates should be hardworking, dependable, and customer service driven. Experience in a fast-paced environment is preferred.
Patient Services Manager at Illinois Bone and Joint Institute LLC
Channahon, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required.
Experience Required
Minimum 2 year(s)
Patient Services Manager at Illinois Bone and Joint Institute LLC
Bannockburn, Illinois, United States - Full Time
Skills Needed
Leadership, Initiative, Communication Proficiency, Relationship Building, Team Building, Critical Thinking, Problem Solving, Organizational Skills, Technical Proficiency
Specialization
Candidates should have a Bachelor's Degree or equivalent experience in customer service management, preferably in healthcare. Proficiency in EMR software and practice management systems is required, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Guest Services Attendant at Accor
Whistler, British Columbia, Canada - Full Time
Skills Needed
Guest Services, Valet Parking, Customer Service, Communication, Problem Solving, Attention To Detail, Teamwork, Time Management
Specialization
A valid Class 5 BC Driver’s license with a clean record is required. Previous experience in a Guest Service capacity is considered an asset.