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Guest Services Specialist at Gecko Travel Recruitment
London, East Suffolk - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Client Services Associate at Riva Recruitment
Sydney, Virginia, Australia - Full Time
Skills Needed
N/A
Client Services Executive at SGS Australia Pty Ltd
Sydney, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Client Services Associate at Rivalry.com
Sydney, Avon - England, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Client Services Team Lead at LinkedIn
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Konditorei Eigel KG
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Avocargo
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Client Services Associate at Watsons Property Group Ltd
England, Louisiana, United Kingdom - Full Time
Skills Needed
N/A
Guest Services Supervisor at inodrinx functional beverages
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Rudolphs
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Sublime Stores Ltd SUBWAY
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Building Services Manager at Kier Group Plc
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Guest Services Supervisor at Zu Den 12 Aposteln
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Nordzucker
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Paulaner Am Dom
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Head of Customer Services at Indeed
Munich, Tyrone - Northern Ireland, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Guest Services Supervisor at Meckatzer Lwenbru Benedikt Wei KG
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Pro Pet Koller GmbH Co KG
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Berliner Brandstifter GmbH
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Customer Services Advisor at Newman Office Personnel
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Guest Services Specialist at Gecko Travel Recruitment
London, East Suffolk - England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

18 Dec, 26

Salary

45000.0

Posted On

19 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Restaurants & Food Service

Description

Full job description

Reception Host

Location: Kensington, London

Salary: £27,000 per annum

Job Type: Full-Time, Permanent

Be the First Impression of a Luxury Automotive Brand

An exciting opportunity has arisen for a Reception Host to join our prestigious luxury automotive showroom in Kensington, London.

As the first point of contact for our customers, you will play a vital role in creating an exceptional experience from the moment a guest walks through the door.

This is much more than a traditional reception role. We're looking for someone who understands luxury service, impeccable presentation and the importance of attention to detail - someone who can make every customer feel welcomed, valued and looked after.

You will represent a premium automotive business and work within an environment showcasing some of the world's most desirable vehicles.

The Opportunity

You'll be responsible for managing the front-of-house experience, welcoming customers and guests, handling calls and appointments, and supporting the wider showroom team.

The ideal candidate will have experience within luxury hospitality, premium retail, private members' clubs, aviation, high-end restaurants, hotels, private healthcare or another premium customer-facing environment.

Previous automotive experience is not essential. We're more interested in your personality, professionalism and commitment to delivering outstanding customer service.

Key Responsibilities

  • Welcome every customer and visitor to the showroom with warmth, confidence and professionalism.
  • Create a premium, five-star experience that reflects the quality of our vehicles and brand.
  • Act as the first point of contact for customers, suppliers and other visitors.
  • Manage incoming telephone calls and direct enquiries appropriately.
  • Coordinate customer appointments and assist with showroom visitor flow.
  • Offer refreshments and ensure customers are comfortable throughout their visit.
  • Liaise with the sales and management teams to ensure customers receive a seamless experience.
  • Provide administrative and general showroom support when required.
  • Maintain accurate customer information and records using CRM and internal systems.
  • Assist with showroom events, launches and customer activities.
  • Maintain exceptional showroom presentation and front-of-house standards.
  • Build positive and professional relationships with customers and colleagues.
  • Identify opportunities to go above and beyond customer expectations.

What We're Looking For

We're looking for a polished, personable and naturally welcoming individual who takes genuine pride in providing exceptional service.

Previous experience in reception, front-of-house, concierge, luxury hospitality, premium retail, aviation, private healthcare, hotels or customer service would be advantageous, but is not essential.

You'll ideally have:

  • Impeccable personal presentation and a professional manner.
  • Exceptional communication and interpersonal skills.
  • A warm, confident and approachable personality.
  • A genuine passion for delivering outstanding customer experiences.
  • Strong organisational skills and excellent attention to detail.
  • The ability to remain calm and professional in a busy environment.
  • A proactive attitude and willingness to assist wherever required.
  • Confidence using Microsoft Office and CRM/customer management systems.
  • A team-focused approach with a positive attitude.
  • An interest in luxury automotive and a passion for premium products would be highly advantageous.

What We Offer

  • £27,000 per annum.
  • Full training and ongoing development.
  • A premium, modern luxury automotive showroom in Kensington.
  • The opportunity to work around some of the world's most desirable vehicles.
  • Pension scheme and employee benefits.
  • Employee recognition and team incentive programmes.
  • A professional, supportive and welcoming working environment.
  • Opportunities to develop your career within a growing luxury automotive business.

The Person

You are someone who naturally understands what great service looks like.

You take pride in your appearance, enjoy meeting people and have the confidence to make customers feel immediately at ease. You notice the small details that others might miss and understand that in a luxury environment, every interaction matters.

Whether your background is in luxury hospitality, premium retail, aviation, concierge, private healthcare or another high-end customer service environment, this is an opportunity to bring your experience into the exciting world of luxury automotive.

If you're professional, personable, organised and passionate about delivering an exceptional customer experience, we'd love to hear from you.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Full job description

Reception Host

Location: Kensington, London

Salary: £27,000 per annum

Job Type: Full-Time, Permanent

Be the First Impression of a Luxury Automotive Brand

An exciting opportunity has arisen for a Reception Host to join our prestigious luxury automotive showroom in Kensington, London.

As the first point of contact for our customers, you will play a vital role in creating an exceptional experience from the moment a guest walks through the door.

This is much more than a traditional reception role. We're looking for someone who understands luxury service, impeccable presentation and the importance of attention to detail - someone who can make every customer feel welcomed, valued and looked after.

You will represent a premium automotive business and work within an environment showcasing some of the world's most desirable vehicles.

The Opportunity

You'll be responsible for managing the front-of-house experience, welcoming customers and guests, handling calls and appointments, and supporting the wider showroom team.

The ideal candidate will have experience within luxury hospitality, premium retail, private members' clubs, aviation, high-end restaurants, hotels, private healthcare or another premium customer-facing environment.

Previous automotive experience is not essential. We're more interested in your personality, professionalism and commitment to delivering outstanding customer service.

Key Responsibilities

  • Welcome every customer and visitor to the showroom with warmth, confidence and professionalism.
  • Create a premium, five-star experience that reflects the quality of our vehicles and brand.
  • Act as the first point of contact for customers, suppliers and other visitors.
  • Manage incoming telephone calls and direct enquiries appropriately.
  • Coordinate customer appointments and assist with showroom visitor flow.
  • Offer refreshments and ensure customers are comfortable throughout their visit.
  • Liaise with the sales and management teams to ensure customers receive a seamless experience.
  • Provide administrative and general showroom support when required.
  • Maintain accurate customer information and records using CRM and internal systems.
  • Assist with showroom events, launches and customer activities.
  • Maintain exceptional showroom presentation and front-of-house standards.
  • Build positive and professional relationships with customers and colleagues.
  • Identify opportunities to go above and beyond customer expectations.

What We're Looking For

We're looking for a polished, personable and naturally welcoming individual who takes genuine pride in providing exceptional service.

Previous experience in reception, front-of-house, concierge, luxury hospitality, premium retail, aviation, private healthcare, hotels or customer service would be advantageous, but is not essential.

You'll ideally have:

  • Impeccable personal presentation and a professional manner.
  • Exceptional communication and interpersonal skills.
  • A warm, confident and approachable personality.
  • A genuine passion for delivering outstanding customer experiences.
  • Strong organisational skills and excellent attention to detail.
  • The ability to remain calm and professional in a busy environment.
  • A proactive attitude and willingness to assist wherever required.
  • Confidence using Microsoft Office and CRM/customer management systems.
  • A team-focused approach with a positive attitude.
  • An interest in luxury automotive and a passion for premium products would be highly advantageous.

What We Offer

  • £27,000 per annum.
  • Full training and ongoing development.
  • A premium, modern luxury automotive showroom in Kensington.
  • The opportunity to work around some of the world's most desirable vehicles.
  • Pension scheme and employee benefits.
  • Employee recognition and team incentive programmes.
  • A professional, supportive and welcoming working environment.
  • Opportunities to develop your career within a growing luxury automotive business.

The Person

You are someone who naturally understands what great service looks like.

You take pride in your appearance, enjoy meeting people and have the confidence to make customers feel immediately at ease. You notice the small details that others might miss and understand that in a luxury environment, every interaction matters.

Whether your background is in luxury hospitality, premium retail, aviation, concierge, private healthcare or another high-end customer service environment, this is an opportunity to bring your experience into the exciting world of luxury automotive.

If you're professional, personable, organised and passionate about delivering an exceptional customer experience, we'd love to hear from you.

Guest Services Specialist at Gecko Travel Recruitment
London, East Suffolk - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Client Services Associate at Riva Recruitment
Sydney, Virginia, Australia - Full Time
Skills Needed
N/A
Client Services Executive at SGS Australia Pty Ltd
Sydney, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Client Services Associate at Rivalry.com
Sydney, Avon - England, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Client Services Team Lead at LinkedIn
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Konditorei Eigel KG
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Avocargo
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Client Services Associate at Watsons Property Group Ltd
England, Louisiana, United Kingdom - Full Time
Skills Needed
N/A
Guest Services Supervisor at inodrinx functional beverages
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Rudolphs
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Sublime Stores Ltd SUBWAY
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Building Services Manager at Kier Group Plc
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Guest Services Supervisor at Zu Den 12 Aposteln
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Nordzucker
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Paulaner Am Dom
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Head of Customer Services at Indeed
Munich, Tyrone - Northern Ireland, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Guest Services Supervisor at Meckatzer Lwenbru Benedikt Wei KG
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Pro Pet Koller GmbH Co KG
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Guest Services Supervisor at Berliner Brandstifter GmbH
Berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 6 year(s)
Customer Services Advisor at Newman Office Personnel
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
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