JOB SUMMARY

We are looking for an Office Assistant to assist with Helpdesk, Admin & Accounts at our busy security company based on Canvey Island. The role is full time office based. We require an outgoing and organised individual to support Directors on a day to day basis, liaise with customers, suppliers and engineers. You must be highly organised, proactive and willing to work autonomously providing comprehensive support to ensure smooth running of the office. Knowledge of Excel and Xero is essential. This position will suit someone who has previously worked in a Helpdesk role. You will be working closely with and supporting Directors. We require someone with solid previous experience in a similar capacity.

REQUIREMENTS

• Proficient in Microsoft Office Suite with strong skills in Word, Excel, and PowerPoint.
• Organised & proactive
• Experience in a similar role
• Knowledge of Xero is essential
• Software Knowledge of the following would be advantageous - DEXT, ServiceM8 TimeTree & Canva
  Please apply via this advert with your CV.
  Job Types: Full-time, Permanent
  Pay: From £24,420.00 per year

Benefits:

• Company events
• Company pension
• Employee discount

Work authorisation:

• United Kingdom (required)

Work Location: In perso

RESPONSIBILITIES

• Helpdesk Duties
• Diary management & scheduling of jobs
• Liaising with Engineers, Directors & customers on progress of jobs
• Ordering parts & liaising with suppliers
• Liaising with customers, updating CRM
• Managing maintenance schedules, arranging bookings and sending reminders

ADMIN DUTIES

• Answering telephone queries & responding to emails
• Diary Management
• Updating CRM
• Monitoring annual leave & sickness records
• Assisting with new starters & relevant paperwork for security clearance
• Filing, scanning and updating documents for various records and projects
• Assisting with social media pages
• Producing certificates & paperwork for SSAIB compliance
• Stock management
• Managing vehicle files
• Assisting with Health & Safety records

ACCOUNTS DUTIES

• Using Xero & Dext to process purchase Invoices
• Sending sales Invoices & statements
• Chasing outstanding payments
• Collating statement invoices and producing payment run lists
• Reconciling payments in Xero
• Assisting with VAT return
• Producing payroll information to be sent to accountants for processing