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Guest Services Host at Thorpe Park Resort
Chertsey KT16 8PN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Guest Services Host at Mitie
Cardiff CF10 2EF, , United Kingdom - Full Time
Skills Needed
Presentation Skills, Characters
Qualification
Graduate
Linen Services Aide at Riverview Health Centre
Winnipeg, MB R3L 2P4, Canada - Full Time
Skills Needed
Confidentiality, Computer Skills, Microsoft Office, Outlook, Excel, Customer Service, Sap, Injury, Inventory System, Dryers, English, Interpersonal Relationships, Training
Qualification
Diploma
Services Consultant at Zendesk
Singapore, Southeast, Singapore - Full Time
Skills Needed
Color, It, Technology, Customer Service, Project Management Skills, Learning, Infrastructure, Zendesk, Military, Interpersonal Skills, Teamwork, Ease, Collaboration, Disabilities, Mandarin, Customer Experience, Pre Employment Testing
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Guest Services Host at Mitie
Portsmouth, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Apartment Maintenance Technician at Paragon Services LLC
Phoenix, AZ 85014, USA - Full Time
Skills Needed
Reliability, Customer Service Skills, Epa
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Breakfast Attendant at Phoenix Services LLC
Findlay, OH 45840, USA - Full Time
Skills Needed
Safety Practices, Regulations, Health Insurance, Dental Insurance, Communication Skills, Catering
Qualification
Graduate
Financial Analyst at AMBROSE SERVICES LLC
Indianapolis, IN 46240, USA - Full Time
Skills Needed
Communication Skills, Commercial Real Estate, Industrial Experience, Financial Modeling
Qualification
Graduate
Utility building engineer at Paragon Services LLC
Phoenix, AZ 85014, USA - Full Time
Skills Needed
Reliability, Customer Service Skills, Epa
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Bijbaan Callcenter Utrecht at VodafoneZiggo
3511 Utrecht, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Guest Services Agent at Pacific Sands Beach Resort
Tofino, BC, Canada - Full Time
Skills Needed
English, Customer Service, Flexible Schedule
Qualification
Graduate
TWS Support Services at East Sussex Healthcare NHS Trust
EB2, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Guest Services Agent at Eclipse Hotels Group
Luton, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Services Coordinator at Hays Recruitment
Limerick, County Limerick, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Services Coordinator at Hays Recruitment
Limerick, County Limerick, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Director of Services at Porchlight
Canterbury CT1 2UA, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Director of Services at Rajant Corporation
Morehead, KY 40351, USA - Full Time
Skills Needed
International Clients, Salesforce, Zendesk, Jira
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Guest Services Agent at Marriott International Inc
Brisbane QLD 4000, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Guest Services Agent at Oakwood Resort
Grand Bend, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Guest Services Agent at Ace Hotel Toronto
Toronto, ON M5V 1V2, Canada - Full Time
Skills Needed
Typing, Manual Dexterity, Disabilities, Leadership, Foreign Languages, English, Flexible Schedule, Management Skills
Qualification
Diploma
Guest Services Host at Thorpe Park Resort
Chertsey KT16 8PN, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

07 Sep, 25

Salary

12.28

Posted On

08 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

What you’ll bring to the team:
Location: Thorpe Park,
Hours: Full time, part time, weekends & holidays
Contract Type: Seasonal, until November 2025
To work in a guest facing position delivering excellent customer service at all times. Ensure all on the day feedback is resolved efficiently and effectively, within the recovery matrix and is proportionate to the feedback from the guest and to create memorable experiences for all our guests, promoting Guest Obsession at all times!

Responsibilities
  • Maintaining a robust service platform to provide memorable experiences for all our guests.
  • Working within the response time targets (SLA’s) on all forms of Guest feedback, ensuring they are consistent and to the highest quality.
  • Ensuring Guest Satisfaction and KPI targets are achieved through service to our guests.
  • Dealing with on the day feedback, ensuring any recovery offered to our guests remains consistent.
  • Operating in line with the recovery matrix to ensure any recovery offered remains consistent.
  • Take ownership of feedback to minimise escalations.
  • Be an ambassador for the Resort and the department, promoting Guest Obsession at all opportunities
    Qualifications & Experience:
    No previous experience required, just enthusiasm and eagerness to learn!
    Show us you’re guest obsessed by being positive and helpful.
    Go together to show our guests that’s you care!

Benefits:

  • Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
  • 25% discount in our retail shops and restaurants
  • 40% discount online off LEGO, and much more!
  • Free bus from Staines station for all employees
  • Fortnightly pay
  • Free staff parking
  • Ongoing training & development to have a longer-term career in Merlin
  • Access to Perks at Work which 30,000+ national & local employee discounts
Guest Services Host at Thorpe Park Resort
Chertsey KT16 8PN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Guest Services Host at Mitie
Cardiff CF10 2EF, , United Kingdom - Full Time
Skills Needed
Presentation Skills, Characters
Qualification
Graduate
Linen Services Aide at Riverview Health Centre
Winnipeg, MB R3L 2P4, Canada - Full Time
Skills Needed
Confidentiality, Computer Skills, Microsoft Office, Outlook, Excel, Customer Service, Sap, Injury, Inventory System, Dryers, English, Interpersonal Relationships, Training
Qualification
Diploma
Services Consultant at Zendesk
Singapore, Southeast, Singapore - Full Time
Skills Needed
Color, It, Technology, Customer Service, Project Management Skills, Learning, Infrastructure, Zendesk, Military, Interpersonal Skills, Teamwork, Ease, Collaboration, Disabilities, Mandarin, Customer Experience, Pre Employment Testing
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Guest Services Host at Mitie
Portsmouth, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Apartment Maintenance Technician at Paragon Services LLC
Phoenix, AZ 85014, USA - Full Time
Skills Needed
Reliability, Customer Service Skills, Epa
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Breakfast Attendant at Phoenix Services LLC
Findlay, OH 45840, USA - Full Time
Skills Needed
Safety Practices, Regulations, Health Insurance, Dental Insurance, Communication Skills, Catering
Qualification
Graduate
Financial Analyst at AMBROSE SERVICES LLC
Indianapolis, IN 46240, USA - Full Time
Skills Needed
Communication Skills, Commercial Real Estate, Industrial Experience, Financial Modeling
Qualification
Graduate
Utility building engineer at Paragon Services LLC
Phoenix, AZ 85014, USA - Full Time
Skills Needed
Reliability, Customer Service Skills, Epa
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Bijbaan Callcenter Utrecht at VodafoneZiggo
3511 Utrecht, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Guest Services Agent at Pacific Sands Beach Resort
Tofino, BC, Canada - Full Time
Skills Needed
English, Customer Service, Flexible Schedule
Qualification
Graduate
TWS Support Services at East Sussex Healthcare NHS Trust
EB2, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Guest Services Agent at Eclipse Hotels Group
Luton, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Services Coordinator at Hays Recruitment
Limerick, County Limerick, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Services Coordinator at Hays Recruitment
Limerick, County Limerick, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Director of Services at Porchlight
Canterbury CT1 2UA, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Director of Services at Rajant Corporation
Morehead, KY 40351, USA - Full Time
Skills Needed
International Clients, Salesforce, Zendesk, Jira
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Guest Services Agent at Marriott International Inc
Brisbane QLD 4000, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Guest Services Agent at Oakwood Resort
Grand Bend, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Guest Services Agent at Ace Hotel Toronto
Toronto, ON M5V 1V2, Canada - Full Time
Skills Needed
Typing, Manual Dexterity, Disabilities, Leadership, Foreign Languages, English, Flexible Schedule, Management Skills
Qualification
Diploma
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