Req Id: 424684
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.
We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
Be part of the team that drives the achievement of our strategic objectives. You’ll work collaboratively with a team of professionals, managing the performance and risk profile of Bell, balancing the needs of customers, investors and team members with long-term business success.

SUMMARY

The Strategic Business Transformation Team (SBT) rolls-up under the CFO leadership and serves Bell corporate-wide. We are a diverse team of strategists, internal advisors, facilitators, and momentum-drivers. The Senior Manager, Strategic Business Transformation will support and drive complex, cross-functional transformation projects, including process optimization, automation and AI integration, affiliate integration, and support model evolution.
This is a senior-level contributor role ideal for a candidate with proven experience in business transformation, management consulting, or corporate strategy. The ideal candidate is a strategic thinker, a strong communicator, and a hands-on executor who thrives in dynamic environments.

CRITICAL QUALIFICATIONS

• Bachelor’s degree in Business Administration, Engineering, Finance, or a related field; MBA or relevant graduate degree strongly preferred.
• 5+ years of experience in business transformation, management consulting, corporate strategy, or a related field.
• Demonstrated success in leading complex, cross-functional projects with measurable impact.
• Strong analytical and problem-solving skills, with the ability to synthesize data and insights into actionable strategies.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma) and digital transformation tools (e.g., RPA, AI platforms).
• Excellent communication and stakeholder management skills.
• Ability to work independently and influence without direct authority.
• English required: interaction with English speaking stakeholders across Canada.

PREFERRED QUALIFICATIONS

• Experience in a telecommunication industry.
• Familiarity with change management frameworks (e.g., ADKAR, Kotter).
• Proficiency in project management tools and methodologies (e.g., Agile, PMP certification).
  

  EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

KEY RESPONSIBILITIES

• Lead and support strategic transformation initiatives across the business unit, from ideation through execution
• Analyze complex business challenges and develop comprehensive strategies to address them, focusing on enhancing operational efficiencies and effectiveness.
• Analyze and enhance internal processes, leveraging automation, AI, and best practices to drive efficiency and effectiveness.
• Manage the integration of newly acquired affiliates, ensuring alignment with corporate standards and strategic goals.
• Evaluate and evolve the business support model to meet changing organizational needs.
• Collaborate with cross-functional teams including Finance, HR, IT, and Operations to ensure seamless execution of transformation projects.
• Develop business cases, project plans, and executive-level presentations to support decision-making.
• Monitor and report on project progress, risks, and outcomes to senior leadership.

PLEASE APPLY DIRECTLY ONLINE TO BE CONSIDERED FOR THIS ROLE. APPLICATIONS THROUGH EMAIL WILL NOT BE ACCEPTED.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you’ll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you’ll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada, ON, Toronto
Bell, one of Canada’s Top 100 Employers