JOB SUMMARY

We are seeking a dedicated and professional Concierge to join our team. The ideal candidate will be the first point of contact for our residents and visitors, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires a strong background in hospitality, excellent communication skills, and the ability to manage multiple tasks efficiently.

SKILLS

• Strong customer service orientation with a focus on guest satisfaction.
• Excellent time management skills to handle multiple tasks effectively.
• Proficient in phone etiquette and professional communication.
• Previous hotel or resort experience is highly desirable.
• Bilingual or multilingual abilities are a plus for enhancing guest interactions.
• Familiarity with front desk operations and restaurant services is beneficial.
• Strong hospitality skills with an emphasis on creating memorable experiences for guests.
• Ability to build rapport with guests and provide tailored recommendations based on their preferences. Join us as a Concierge where your passion for hospitality will shine while delivering outstanding service to our valued residents!
  Job Type: Full-time
  Pay: $15.00 - $17.00 per hour
  Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In perso

• Greet residents warmly and provide personalized assistance throughout their stay.
• Manage inquiries regarding services, and dining options.
• Handle resident requests promptly and efficiently to ensure satisfaction.
• Maintain an organized front desk area and manage check-in/check-out processes.
• Collaborate with other departments to fulfill guest needs and enhance their experience.