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Customer Excellence Associate at Iron Mountain Ltd
Geebung, Queensland, Australia - Full Time
Skills Needed
Customer Relationship Management, Data Analysis, Billing Operations, Query Management, Performance Management, Learning & Development, Customer Support, Active Listening, Problem Solving, Communication, Collaboration, Retention Strategies, Onboarding, Customer Engagement, Dispute Resolution, Process Improvement
Specialization
Candidates should possess strong communication and problem-solving skills, with a focus on customer engagement and retention. Experience in customer support or a related field is preferred, along with a willingness to learn and develop technical skills.
Analytics Engineer at LEAP Legal Software
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sql, Data Modelling, Snowflake, Fivetran, Data Integration, Data Quality, Version Control, Ci/Cd, Python, Ai/Ml
Specialization
Proficiency in SQL and modern data modeling is required, along with hands-on experience with Snowflake. Familiarity with Fivetran and the ability to design reusable data models that drive business outcomes are also essential.
Experience Required
Minimum 2 year(s)
Sales Merchandiser & Trainer at CGLRS
Sydney, New South Wales, Australia - Full Time
Skills Needed
Retail Experience, Merchandising, Brand Ambassador, Communication Skills, Product Knowledge, Customer Engagement, Technology Proficiency
Specialization
Previous retail, merchandising, or brand ambassador experience is highly desirable. A valid driver's license and access to a reliable car are required.
Telstra Retail: Part Time Customer Service & Sales Consultant PORT PIRIE at Telstra
Port Pirie, South Australia, Australia - Full Time
Skills Needed
Customer Service, Sales, Problem Solving, Communication, Teamwork, Tech Knowledge, Adaptability, Time Management
Specialization
You should have experience in a customer-facing role and the ability to build connections with customers. A drive to meet sales targets and a willingness to learn and grow within the role are essential.
Occupational Therapist at MedHealth
Melbourne, Victoria, Australia - Full Time
Skills Needed
Occupational Therapy, Assessment, Therapeutic Interventions, Assistive Technology, Communication Skills, Time Management, Organizational Skills, Proactive Attitude, Collaboration, Disability Sector Knowledge
Specialization
Current registration with AHPRA as an Occupational Therapist is required. Candidates should have excellent communication skills and a genuine passion for working in the disability sector.
Rental Sales Agent at My NRMA
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales Expertise, Communication, Teamwork, Time Management, Adaptability, Systems Proficiency, Attention To Detail
Specialization
Candidates should have a passion for sales and customer service, with strong communication skills. A current driver's license is required, and experience in sales is preferred but not essential.
Solutions Architect at Workato
Sydney, New South Wales, Australia - Full Time
Skills Needed
Solutions Architecture, Technical Presales, Product Management, Competitive Intelligence, Integration Platforms, Cloud Computing, Api Management, Data Governance, Security Best Practices, Analytical Acumen, Communication Skills, Strategic Thinking, Collaboration, Project Management, Automation Technologies, Enterprise Software
Specialization
Candidates should have a Bachelor's degree in a technical field and over 8 years of experience in solutions architecture or related roles. Expertise in integration platforms, particularly Boomi, and proficiency in cloud computing platforms are essential.
Experience Required
Minimum 10 year(s)
Barista - Macquarie Centre at Starbucks
Sydney, New South Wales, Australia - Full Time
Skills Needed
High Levels Of Energy, Enthusiasm, Can Do Attitude, Openness To Getting The Job Done, Helping Your Team, Dynamic Retail Environment, Genuine Passion For Creating Memorable Connections, Willingness To Learn, Strong Interpersonal Skills
Specialization
Candidates should have high energy and enthusiasm, along with a passion for customer connection. A willingness to learn and strong interpersonal skills are essential.
Coles Merchandiser- Training Provided at CGLRS
City of Greater Geelong, Victoria, Australia - Full Time
Skills Needed
Merchandising, Communication, Organizational Skills, Time Management, Adaptability, Resourcefulness
Specialization
Merchandising experience is preferred, but the right attitude is essential. Candidates must be self-motivated, adaptable, and able to lift up to 15kg with flexible availability on weekdays.
Care Worker - Entry Level at Silverchain
Port Macquarie-Hastings Council, New South Wales, Australia - Full Time
Skills Needed
Community Care, Aged Care, Housekeeping, Meal Preparation, Social Support, Problem Solving, Relationship Building, Independence
Specialization
Candidates should have a valid Australian Driver's Licence and their own insured vehicle. An interest in community care or aged care is preferred, but experience is not essential.
Team Member - Fixed Term at Careers Officeworks
Rothwell, Queensland, Australia - Full Time
Skills Needed
Customer Service, Teamwork, Fast Paced Environment, Responsibility, Customer Experience, Flexibility
Specialization
Candidates should be customer-focused individuals who enjoy working in a team and are flexible with their availability. They should take pride in delivering a great customer experience.
Field Delivery Telecommunications Trainee - Launceston at Telstra
Sydney, New South Wales, Australia - Full Time
Skills Needed
Current Drivers Licence, Physically Fit, Pre Employment Medical, Drug Alcohol Screening, Police Check, Professional Communication, Team Environment, Positive Attitude, Safety First Approach, Technically Minded
Specialization
Candidates must hold a current driver's license and be physically fit for the role. They should also be able to undergo pre-employment medical and drug screening, and a police check.
Hairdresser - InterContinental Hayman Great Barrier Reef at IHG Career
, , Australia - Full Time
Skills Needed
Hairdressing, Colour Services, Cutting, Special Occasion Styling, Bridal Styling, Consultation, Up Do Styling, Team Player
Specialization
Candidates should have a minimum qualification of Certificate 3 in Hairdressing and at least 3 years of experience in the industry. Experience in bridal and special occasion hair styling is essential.
Experience Required
Minimum 2 year(s)
Technical Writing at Segula Technologies
Pakenham, Victoria, Australia - Full Time
Skills Needed
Technical Writing, Documentation, Engineering, Communication, Stakeholder Engagement, Document Control, Change Management, Safety Principles, Ms Office, Sharepoint, Adobe Acrobat, Madcap Flare, Peer Reviews, Quality Checks, Version Control, User Friendly Content
Specialization
Candidates should have 1-5 years of experience in technical writing within engineering or related industries. Strong communication skills and familiarity with document control systems are essential.
Experience Required
Minimum 2 year(s)
Financial Accountant at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Financial Accounting, Tax Accounting, Month End Reporting, Balance Sheet Reconciliations, Ms Excel, Vlookup, Datalookups, Pivottables, Cross Functional Collaboration
Specialization
Candidates should have a solid understanding of financial accounting principles and be CA/CPA qualified. Experience in preparing month-end reporting and strong MS Excel skills are also required.
Experience Required
Minimum 2 year(s)
Christmas Casual | BRAS N THINGS | Mt Gambier at Bras N Things Indooroopilly
Mount Gambier, South Australia, Australia - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Sales, Retail, Problem Solving, Time Management, Flexibility
Specialization
No prior experience is necessary as induction and training will be provided. Flexible availability is required during the holiday season.
Senior Client Account Manager at PATTERN INC
Sydney, New South Wales, Australia - Full Time
Skills Needed
Account Management, Seo, Ppc, Social Media Advertising, Communication, Presentation Skills, Analytical Mindset, Project Management, Market Insights, Client Relationships, Digital Marketing, E Commerce, Budget Management, Performance Data, Strategic Recommendations, Collaboration
Specialization
Candidates should have over 3 years of account management experience in a full-service agency, with expertise in SEO, PPC, and social media advertising. Strong communication skills and an analytical mindset are essential for interpreting performance data and driving new business opportunities.
Experience Required
Minimum 2 year(s)
Manager, Cyber Security Architecture Practice at IAG AUS
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cyber Security, Team Management, Information Security Risk Management, Strategy Development, Program Delivery, Vendor Management, Stakeholder Engagement, Negotiation Skills, Communication Skills, Presentation Skills, Regulatory Compliance, Threat Intelligence, Digital Transformation, Ai, Automation
Specialization
Extensive experience in security and technology leadership is required, with a preference for candidates with financial services experience. Relevant certifications such as CISSP, CISM, or a Master’s/MBA in a related field are also necessary.
Experience Required
Minimum 10 year(s)
Job Coach-Inclusive Employment Australia at MAX Solutions
Collie, Western Australia, Australia - Full Time
Skills Needed
Interpersonal Skills, Organisational Skills, Customer Service, Goal Focused, Problem Solving, Empathy, Resilience
Specialization
Candidates should have strong customer service experience and the ability to communicate confidently with local employers. A current Working with Children Check and Police Check is required.
Psychologist/Social Worker/Counsellor at MAX Solutions
Murgon, Queensland, Australia - Full Time
Skills Needed
Therapeutic Interventions, Clinical Presentations, Assessments, Counselling, Multidisciplinary Teamwork, Motivation, Engagement, Solution Focused Approach, Organisational Skills, Child Safety Commitment
Specialization
Tertiary qualification in psychology, social work, or counselling is essential. Registration with a relevant professional body and a willingness to obtain a Blue Card and national police check are also required.
Customer Excellence Associate at Iron Mountain Ltd
Geebung, Queensland, Australia -
Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Relationship Management, Data Analysis, Billing Operations, Query Management, Performance Management, Learning & Development, Customer Support, Active Listening, Problem Solving, Communication, Collaboration, Retention Strategies, Onboarding, Customer Engagement, Dispute Resolution, Process Improvement

Industry

IT Services and IT Consulting

Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Customer Relationship Management - Retention Acts as the first point of contact to identify potential new customers and/or potential new products and services to existing customers (leads) through any interaction with customers. Supports and manages the post-sales customer lifecycle. This includes ongoing assistance, customer renewals, product improvements, and up- and cross-selling to maintain customer loyalty and satisfaction. Facilitates a smooth customer onboarding process, ensuring an easy introduction for the Customer from the outset. Train customers so they can optimize their activities using the product. Proactively engage with customers to understand their needs and concerns. Identify at-risk customers and implement targeted retention strategies to prevent churn. Analyze customer data and feedback to identify trends, pain points, and opportunities for improvement. Collaborate with sales, customer service, and other cross-functional teams to streamline processes and align retention initiatives with overall business objectives. Address and resolve customer issues in a timely and professional manner. Promote and educate customers on the value of the company's products and services. Maintain accurate records of customer interactions and retention efforts in a CRM system. Query Management Provide tailored responses to meet our customers' needs throughout their relationship - constantly delivering added value through focused customer outcomes. Using your active listening skills to understand and support customers so that their needs are understood - and service standards are excelled Working with a first contact resolution focus when handling any customer contact by working to resolve through basis for action ownership and inform the senior team on time for timely prevention and intervention to avoid such escalations Develop a deep knowledge of our clients' needs (physical and digital) and drive a digital-first culture within the team. Billing Operations Generate when necessary, review, and issue accurate invoices to clients according to contractual terms and company policies. Work closely with commercial, operations, and other customer excellence teams to maintain alignment on billing information and resolve discrepancies. Serve as the primary point of contact for clients regarding billing disputes, providing clear and professional communication to address inquiries and issues in a timely fashion. Prepares daily, monthly, and other periodic billing summary reports and financial statements. Maintains, monitors, and analyzes account records. Conduct regular audits of billing data to ensure accuracy and compliance. Data Analysis and Reconciliation Make effective use of rate calculations using provided tools to calculate discounts that are in adherence to the company’s retentions SOPs Conduct regular analysis and reconciliation of billing data to ensure accuracy and completeness. Investigate billing discrepancies by reconciling invoices, purchase orders, contracts, and service agreements when necessary. Investigate and reconcile discrepancies in invoices, purchase orders, and service agreements. Identify common disputes, billing issues, customer service trends and contribute to initiatives to streamline processes, reduce error rates, and improve customer satisfaction. Performance Management Meet and exceed the agreed performance metrics as defined and assigned Monitor secondary performance metrics to ensure they are met and support the primary performance metrics Learning & Development Ensure to take advantage of all process and soft-skills-related training initiatives presented occasionally. Ensure that you upskill yourself to be technically savvy and a subject matter expert. Category: Customer Support Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

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Responsibilities
The Customer Excellence Associate acts as the first point of contact for customers, managing the post-sales customer lifecycle and ensuring customer satisfaction. This role involves onboarding customers, analyzing feedback, and collaborating with cross-functional teams to enhance retention strategies.
Customer Excellence Associate at Iron Mountain Ltd
Geebung, Queensland, Australia - Full Time
Skills Needed
Customer Relationship Management, Data Analysis, Billing Operations, Query Management, Performance Management, Learning & Development, Customer Support, Active Listening, Problem Solving, Communication, Collaboration, Retention Strategies, Onboarding, Customer Engagement, Dispute Resolution, Process Improvement
Specialization
Candidates should possess strong communication and problem-solving skills, with a focus on customer engagement and retention. Experience in customer support or a related field is preferred, along with a willingness to learn and develop technical skills.
Analytics Engineer at LEAP Legal Software
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sql, Data Modelling, Snowflake, Fivetran, Data Integration, Data Quality, Version Control, Ci/Cd, Python, Ai/Ml
Specialization
Proficiency in SQL and modern data modeling is required, along with hands-on experience with Snowflake. Familiarity with Fivetran and the ability to design reusable data models that drive business outcomes are also essential.
Experience Required
Minimum 2 year(s)
Sales Merchandiser & Trainer at CGLRS
Sydney, New South Wales, Australia - Full Time
Skills Needed
Retail Experience, Merchandising, Brand Ambassador, Communication Skills, Product Knowledge, Customer Engagement, Technology Proficiency
Specialization
Previous retail, merchandising, or brand ambassador experience is highly desirable. A valid driver's license and access to a reliable car are required.
Telstra Retail: Part Time Customer Service & Sales Consultant PORT PIRIE at Telstra
Port Pirie, South Australia, Australia - Full Time
Skills Needed
Customer Service, Sales, Problem Solving, Communication, Teamwork, Tech Knowledge, Adaptability, Time Management
Specialization
You should have experience in a customer-facing role and the ability to build connections with customers. A drive to meet sales targets and a willingness to learn and grow within the role are essential.
Occupational Therapist at MedHealth
Melbourne, Victoria, Australia - Full Time
Skills Needed
Occupational Therapy, Assessment, Therapeutic Interventions, Assistive Technology, Communication Skills, Time Management, Organizational Skills, Proactive Attitude, Collaboration, Disability Sector Knowledge
Specialization
Current registration with AHPRA as an Occupational Therapist is required. Candidates should have excellent communication skills and a genuine passion for working in the disability sector.
Rental Sales Agent at My NRMA
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales Expertise, Communication, Teamwork, Time Management, Adaptability, Systems Proficiency, Attention To Detail
Specialization
Candidates should have a passion for sales and customer service, with strong communication skills. A current driver's license is required, and experience in sales is preferred but not essential.
Solutions Architect at Workato
Sydney, New South Wales, Australia - Full Time
Skills Needed
Solutions Architecture, Technical Presales, Product Management, Competitive Intelligence, Integration Platforms, Cloud Computing, Api Management, Data Governance, Security Best Practices, Analytical Acumen, Communication Skills, Strategic Thinking, Collaboration, Project Management, Automation Technologies, Enterprise Software
Specialization
Candidates should have a Bachelor's degree in a technical field and over 8 years of experience in solutions architecture or related roles. Expertise in integration platforms, particularly Boomi, and proficiency in cloud computing platforms are essential.
Experience Required
Minimum 10 year(s)
Barista - Macquarie Centre at Starbucks
Sydney, New South Wales, Australia - Full Time
Skills Needed
High Levels Of Energy, Enthusiasm, Can Do Attitude, Openness To Getting The Job Done, Helping Your Team, Dynamic Retail Environment, Genuine Passion For Creating Memorable Connections, Willingness To Learn, Strong Interpersonal Skills
Specialization
Candidates should have high energy and enthusiasm, along with a passion for customer connection. A willingness to learn and strong interpersonal skills are essential.
Coles Merchandiser- Training Provided at CGLRS
City of Greater Geelong, Victoria, Australia - Full Time
Skills Needed
Merchandising, Communication, Organizational Skills, Time Management, Adaptability, Resourcefulness
Specialization
Merchandising experience is preferred, but the right attitude is essential. Candidates must be self-motivated, adaptable, and able to lift up to 15kg with flexible availability on weekdays.
Care Worker - Entry Level at Silverchain
Port Macquarie-Hastings Council, New South Wales, Australia - Full Time
Skills Needed
Community Care, Aged Care, Housekeeping, Meal Preparation, Social Support, Problem Solving, Relationship Building, Independence
Specialization
Candidates should have a valid Australian Driver's Licence and their own insured vehicle. An interest in community care or aged care is preferred, but experience is not essential.
Team Member - Fixed Term at Careers Officeworks
Rothwell, Queensland, Australia - Full Time
Skills Needed
Customer Service, Teamwork, Fast Paced Environment, Responsibility, Customer Experience, Flexibility
Specialization
Candidates should be customer-focused individuals who enjoy working in a team and are flexible with their availability. They should take pride in delivering a great customer experience.
Field Delivery Telecommunications Trainee - Launceston at Telstra
Sydney, New South Wales, Australia - Full Time
Skills Needed
Current Drivers Licence, Physically Fit, Pre Employment Medical, Drug Alcohol Screening, Police Check, Professional Communication, Team Environment, Positive Attitude, Safety First Approach, Technically Minded
Specialization
Candidates must hold a current driver's license and be physically fit for the role. They should also be able to undergo pre-employment medical and drug screening, and a police check.
Hairdresser - InterContinental Hayman Great Barrier Reef at IHG Career
, , Australia - Full Time
Skills Needed
Hairdressing, Colour Services, Cutting, Special Occasion Styling, Bridal Styling, Consultation, Up Do Styling, Team Player
Specialization
Candidates should have a minimum qualification of Certificate 3 in Hairdressing and at least 3 years of experience in the industry. Experience in bridal and special occasion hair styling is essential.
Experience Required
Minimum 2 year(s)
Technical Writing at Segula Technologies
Pakenham, Victoria, Australia - Full Time
Skills Needed
Technical Writing, Documentation, Engineering, Communication, Stakeholder Engagement, Document Control, Change Management, Safety Principles, Ms Office, Sharepoint, Adobe Acrobat, Madcap Flare, Peer Reviews, Quality Checks, Version Control, User Friendly Content
Specialization
Candidates should have 1-5 years of experience in technical writing within engineering or related industries. Strong communication skills and familiarity with document control systems are essential.
Experience Required
Minimum 2 year(s)
Financial Accountant at PaperCut Software
Melbourne, Victoria, Australia - Full Time
Skills Needed
Financial Accounting, Tax Accounting, Month End Reporting, Balance Sheet Reconciliations, Ms Excel, Vlookup, Datalookups, Pivottables, Cross Functional Collaboration
Specialization
Candidates should have a solid understanding of financial accounting principles and be CA/CPA qualified. Experience in preparing month-end reporting and strong MS Excel skills are also required.
Experience Required
Minimum 2 year(s)
Christmas Casual | BRAS N THINGS | Mt Gambier at Bras N Things Indooroopilly
Mount Gambier, South Australia, Australia - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Sales, Retail, Problem Solving, Time Management, Flexibility
Specialization
No prior experience is necessary as induction and training will be provided. Flexible availability is required during the holiday season.
Senior Client Account Manager at PATTERN INC
Sydney, New South Wales, Australia - Full Time
Skills Needed
Account Management, Seo, Ppc, Social Media Advertising, Communication, Presentation Skills, Analytical Mindset, Project Management, Market Insights, Client Relationships, Digital Marketing, E Commerce, Budget Management, Performance Data, Strategic Recommendations, Collaboration
Specialization
Candidates should have over 3 years of account management experience in a full-service agency, with expertise in SEO, PPC, and social media advertising. Strong communication skills and an analytical mindset are essential for interpreting performance data and driving new business opportunities.
Experience Required
Minimum 2 year(s)
Manager, Cyber Security Architecture Practice at IAG AUS
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cyber Security, Team Management, Information Security Risk Management, Strategy Development, Program Delivery, Vendor Management, Stakeholder Engagement, Negotiation Skills, Communication Skills, Presentation Skills, Regulatory Compliance, Threat Intelligence, Digital Transformation, Ai, Automation
Specialization
Extensive experience in security and technology leadership is required, with a preference for candidates with financial services experience. Relevant certifications such as CISSP, CISM, or a Master’s/MBA in a related field are also necessary.
Experience Required
Minimum 10 year(s)
Job Coach-Inclusive Employment Australia at MAX Solutions
Collie, Western Australia, Australia - Full Time
Skills Needed
Interpersonal Skills, Organisational Skills, Customer Service, Goal Focused, Problem Solving, Empathy, Resilience
Specialization
Candidates should have strong customer service experience and the ability to communicate confidently with local employers. A current Working with Children Check and Police Check is required.
Psychologist/Social Worker/Counsellor at MAX Solutions
Murgon, Queensland, Australia - Full Time
Skills Needed
Therapeutic Interventions, Clinical Presentations, Assessments, Counselling, Multidisciplinary Teamwork, Motivation, Engagement, Solution Focused Approach, Organisational Skills, Child Safety Commitment
Specialization
Tertiary qualification in psychology, social work, or counselling is essential. Registration with a relevant professional body and a willingness to obtain a Blue Card and national police check are also required.
Jobs in Australia for Indians – Build Your Global Career

Jobs in Australia for Indians – Build Your Global Career

Australia is one of the most sought-after destinations for professionals looking to work abroad. With its thriving economy, multicultural environment, and high living standards, jobs in Australia attract thousands of skilled workers from India each year. Whether you’re in IT, healthcare, engineering, hospitality, or trades, there are plenty of Australia jobs available for qualified candidates.

Why Work in Australia?

Australia’s strong labor market, competitive salaries, and balanced work-life culture make it an excellent choice for career growth. The Australian government actively encourages foreign talent through work visa programs like the Temporary Skill Shortage (TSS) Visa (subclass 482) and the Skilled Independent Visa (subclass 189). These programs allow skilled professionals from India to apply for jobs in Australia and secure long-term employment opportunities.

Top Industries Offering Jobs in Australia

Australia’s economy is diverse, with demand growing across multiple industries. Some of the top sectors hiring international talent include:

These Australia jobs offer competitive pay packages, social benefits, and opportunities to apply for permanent residency (PR).

Eligibility and Requirements

To work in Australia, Indian professionals must meet certain eligibility criteria:

Once these requirements are met, you can explore numerous jobs in Australia through trusted platforms like jobs.y-axis.com, which lists verified Australian employers and visa-linked job opportunities.