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Customer Experience & Process Optimisation Manager (Contact Centre) at Cuscal
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Experience, Process Optimisation, Workforce Planning, Performance Management, Operational Improvement, Change Delivery, Data Analysis, Project Management, Business Analysis, Telephony Tools, Automation, Analytical Skills, Microsoft Office Suite, Jira, Confluence, Data Visualisation
Specialization
Candidates should have hands-on experience in enhancing contact centre performance and a strong background in process design and workforce planning. Proficiency in data analysis and project management is also essential.
Experience Required
Minimum 5 year(s)
Practice Manager - Enterprise Change Management, 12 month FTC at Rest
Sydney, New South Wales, Australia - Full Time
Skills Needed
Organisational Change Management, Change Management, Team Leadership, Capability Uplift, Portfolio Management, Enterprise Change Governance, Risk Management, Strategic Transformation, Operational Change, Stakeholder Engagement, Performance Oversight, Process Development, Tool Development, Change Capacity Management, Subject Matter Expertise
Specialization
Candidates must have demonstrated experience delivering OCM in medium to large enterprise environments with multiple concurrent initiatives. Proven experience in leading teams and operating within portfolio or enterprise change governance frameworks is required.
Experience Required
Minimum 5 year(s)
Assistant Sales Manager | High end Furniture at Frontline Retail
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Visuals
Qualification
Graduate
Reservations Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Port Douglas, Queensland, Australia - Full Time
Skills Needed
Reservations Management, Inventory Management, Rate Optimisation, System Accuracy, Vip Bookings, Coaching, Kpi Monitoring, Revenue Management, Recruitment, Onboarding, Training, Payroll Accuracy, Performance Reviews, Compliance, Guest Enquiry Resolution, Process Improvement
Specialization
The role requires leading and managing the reservations team, including recruitment, training, and performance management, while ensuring compliance with all hotel and Marriott standards. Success involves driving a guest-focused culture, monitoring performance KPIs, and coordinating closely with Revenue Management and Sales departments.
Experience Required
Minimum 2 year(s)
Senior Associate, Market Data at IFM Investors
Melbourne, Victoria, Australia - Full Time
Skills Needed
Market Data Procurement, Vendor Management, Governance Frameworks, Stakeholder Engagement, Commercial Acumen, Cost Optimisation, Data Integration, Vendor Tiering, Issue Resolution, Vendor Performance Reporting, Data Governance Tools, Investment Operations, Technology Partnership, Data Literacy, Vendor Negotiation
Specialization
Candidates must possess over five years of experience in market data procurement, vendor management, and governance, ideally within complex, transformation-led environments in institutional funds management or financial services. Essential requirements include strong commercial acumen, proven stakeholder engagement across Investment and Technology teams, and practical experience designing and operating market data governance frameworks.
Experience Required
Minimum 5 year(s)
Psychologist - Branch Manager Psychosocial Support at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Psychologist Registration, Counselling, Psychological Support, Vicarious Trauma Management, Occupational Stress, Psychosocial Risk Management, Evidence Based Counselling, Psychoeducation, Stakeholder Engagement, Emotional Intelligence, Professional Judgement, Debriefing, Psychological First Aid, Early Intervention, Risk Mitigation, Confidentiality
Specialization
Mandatory requirements include registration as a Psychologist with AHPRA and extensive experience providing counselling in high-exposure environments, coupled with a strong understanding of vicarious trauma and psychosocial risk management. Candidates should also demonstrate capability in translating clinical insights into preventative, systems-level initiatives.
Experience Required
Minimum 5 year(s)
Manager, Customer Communications & Experience at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Marketing Strategies, Crm Led Communications, Targeted Campaigns, Customer Journey Mapping, Project Management, Data Analysis, Testing And Optimisation, Risk Management, Stakeholder Management, Direct Mail Campaigns, Edm Campaigns, Audience Segmentation, Messaging Tailoring, Brief Preparation, Success Measurement, Commercial Acumen
Specialization
Candidates must possess hands-on experience using CRM platforms for customer communications, including direct mail and EDM campaigns, ideally in a highly governed environment. Essential requirements include strong communication skills, proven project management experience managing multiple initiatives, data-driven decision-making, and disciplined application of risk management principles.
Experience Required
Minimum 5 year(s)
Branch Lending Manager at Westpac Group
Mackay, Queensland, Australia - Full Time
Skills Needed
Lending, Customer Service, Relationship Building, Business Development, Networking, Mortgage Products, Financial Needs Assessment, Community Engagement, Communication, Problem Solving, Sales, Customer Support, Teamwork, Adaptability, Time Management, Attention To Detail
Specialization
Experience in lending is essential, along with strong people skills to support customers effectively. The role requires a focus on exceptional service and the ability to develop business within the community.
Experience Required
Minimum 2 year(s)
Windscreen Fitter - Caboolture at Royal Automobile Club of Queensland (RACQ)
City of Moreton Bay, Queensland, Australia - Full Time
Skills Needed
Windscreen Fitting, Auto Glass Replacement, Automotive Glazing, Vehicle Structures, Safety Protocols, Independent Work, Mobile Service Scheduling, Problem Solving, Quality Workmanship, Customer Service, Communication Skills, Driving Licence Operation
Specialization
Candidates must possess proven experience in windscreen fitting, automotive glazing, or a related trade, along with a strong understanding of vehicle structures and safety protocols. A current C Class Drivers Licence and the ability to pass pre-employment checks are mandatory requirements.
Experience Required
Minimum 2 year(s)
Housekeeper / Cleaner at Minor International
Port Douglas, Queensland, Australia - Full Time
Skills Needed
Housekeeping, Cleaning, Attention To Detail, Time Management, Physical Fitness, Stamina, Communication Skills, Chemical Safety, Equipment Operation, Teamwork, Customer Service
Specialization
Candidates should have strong attention to detail, good physical fitness, and the ability to perform repetitive tasks. Prior experience in housekeeping is highly regarded, along with a proactive attitude and availability for flexible shifts.
Front Office Team Leader at Accor
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Guest Service, Shift Coordination, Reporting, Administration, Coaching, Team Culture, Problem Solving, Attention To Detail, Multitasking, Communication
Specialization
Candidates must have a minimum of 2 years of experience in a front office role within the hospitality industry, with previous leadership experience being preferred. Essential qualifications include knowledge of Property Management Systems (PMS) like Opera Cloud and excellent communication skills, alongside flexibility for rotating shifts.
Experience Required
Minimum 2 year(s)
Financial Crime Product Compliance & Risk Senior Manager at Wise
Sydney, New South Wales, Australia - Full Time
Skills Needed
Financial Crime Compliance, Risk Management, Product Compliance, Regulatory Gap Analysis, Audit Management, Risk Assessment, Fintech, Regulatory Requirements, Stakeholder Management, Control Implementation, Risk Based Approach, Compliance Strategy
Specialization
The role requires a deep understanding of FinCrime regulatory expectations and the ability to interpret these requirements for product teams. Candidates must demonstrate a structured approach to risk mitigation and experience in conducting regulatory gap analyses.
Experience Required
Minimum 5 year(s)
Service Specialist at AON Plc - Canada
Melbourne, Victoria, Australia - Full Time
Skills Needed
Administration, Customer Service, Attention To Detail, Verbal Communication, Written Communication, Problem Solving, Microsoft Office 365, Microsoft Teams, Google Drive, Stakeholder Management, Insurance Broking, Time Management
Specialization
Seeking a proactive individual with strong administration and customer service skills, preferably with experience in the construction industry. Must be proficient in Microsoft Office 365 and capable of working independently within tight timeframes.
Retail Store Associate at moomoo
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Financial Markets, Trading Platforms, Communication, Multitasking, Digital Tools, Problem Solving, Account Opening, App Navigation, Compliance, Lead Follow Up
Specialization
Candidates should have 1-2 years of experience in customer service, preferably in financial or retail investment services. A basic knowledge of financial markets and the ability to work rotating shifts, including weekends and holidays, is required.
Food & Beverage Supervisor at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Supervision, Team Support, Guidance, Growth Opportunities, Guest Service, Cleanliness Maintenance, Presentation Standards, Compliance, Problem Solving, Working Under Pressure, High Volume Environment, Responsible Service Of Alcohol
Specialization
Candidates must have previous experience in the Food, Beverage, and Conference sector, along with a Responsible Service of Alcohol certificate. Essential capabilities include creating a positive work environment, strong communication, problem-solving skills, and the ability to perform effectively under pressure in a high-volume setting.
Experience Required
Minimum 2 year(s)
Director, Data Capability at IFM Investors
Melbourne, Victoria, Australia - Full Time
Skills Needed
Data Governance, Data Management, Data Strategy, Investment Operations, Data Warehouse Management, Market Data Feeds, Strategic Planning, Stakeholder Engagement, Change Management, Leadership, Mentoring, Coaching, Data Architecture, Financial Services, Data Quality, Digital Transformation
Specialization
Candidates must have over 15 years of experience in the financial services industry, specifically in investment operations and data capability delivery. A tertiary qualification in finance, commerce, economics, or a related field is required.
Experience Required
Minimum 10 year(s)
Superannuation Consultant at Rest
Melbourne, Victoria, Australia - Full Time
Skills Needed
Rg146 Compliance, Financial Planning, Verbal Communication, Written Communication, Relationship Building, Stakeholder Management, Superannuation Knowledge, Insurance Knowledge, Investment Knowledge, Centrelink Knowledge, Legislation Knowledge, Presentation Delivery, Budgeting, Financial Wellness, Retirement Age Pension, Estate Planning
Specialization
Candidates must possess RG146 compliance and ideally a Diploma in Financial Planning or relevant tertiary qualifications, along with demonstrated experience in a similar financial services role. Strong technical knowledge in superannuation, investments, and legislation is required, alongside excellent communication and presentation skills.
Experience Required
Minimum 2 year(s)
Team Lead, Enterprise NOC at ASX
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Automation, Monitoring, Liaising, Procedural Documentation, Team Management, Capacity Planning, Incident Response, Network Management Platform Development, It Service Management, Scripting, Python, Bash Scripting, Ansible, Linux, Networking Technologies, Customer Service
Specialization
Candidates must understand IT service management frameworks like ITIL and possess intermediate to advanced scripting skills in Python, Bash, and Ansible for network automation and API integration. Basic knowledge of networking vendors (Arista, Cisco, etc.) and experience with network management tools (Solarwinds, Grafana) are required.
Experience Required
Minimum 5 year(s)
Senior Engineer at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Full Stack Engineering, Customer Facing Applications, Enterprise Scale Applications, Desktop Applications, Mobile Applications, Application Architecture Design Patterns, Reactjs, Api Development, Html, Css, Nextg’s/React/Redux, Nodejs, T Sql, Git, Bamboo, Jenkins
Specialization
Candidates must have demonstrated experience as a Full Stack Engineer developing customer-facing, enterprise-scale applications and a commitment to writing quality, efficient, and reusable code. Required knowledge includes application architecture patterns, ReactJS API development, front-end libraries like NextG’s/React/Redux, NodeJS, relational databases (T-SQL), and development tools such as Git and Sonar.
Experience Required
Minimum 5 year(s)
Go To Market Manager at Lendi Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Mortgage Broking, Leadership, Team Management, Sales Target Achievement, Coaching, Mentoring, Stakeholder Engagement, Recruitment, Onboarding, Platform Utilization
Specialization
Candidates must possess proven hands-on experience in Mortgage Broking and Leadership, along with a strong track record of leading and developing Mortgage Brokers or Home Loan Lenders. A key requirement is the ability to make data-based decisions within a sales environment.
Experience Required
Minimum 5 year(s)
Customer Experience & Process Optimisation Manager (Contact Centre) at Cuscal
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience, Process Optimisation, Workforce Planning, Performance Management, Operational Improvement, Change Delivery, Data Analysis, Project Management, Business Analysis, Telephony Tools, Automation, Analytical Skills, Microsoft Office Suite, JIRA, Confluence, Data Visualisation

Industry

Financial Services

Description
Job Description Empower Australia’s Payments Future with Cuscal Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen. At Cuscal, we’ve been at the forefront of payments innovation for almost 60 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries — and we’re not stopping now. We are a listed public company (ASX:CCL) with full direct connectivity and production capability across all domestic payment systems. Whilst the major banks leverage this capability for their consumer and business clients, our B2B model focuses on enabling other banks, fintech’s and corporates to deliver innovative and competitive payment and digital solutions to their clients and customers. In December 2025, Cuscal expanded its scale and capability through the acquisition of Indue, bringing together two established Australian payments providers with deep roots in the mutual and broader financial services sector. The combination strengthens our B2B focus, broadens our payments and regulated data services offering, and increases our ability to support banks, fintechs and corporates with resilient, secure and future‑ready solutions We are looking for a Customer Experience & Process Optimisation Manager to join our Client, Growth & Strategy Team, supporting our Contact Centre in enterprise initiatives, audits, and transformation programs. The Customer Experience & Process Optimisation Manager is accountable for improving customer experience, operational efficiency, and fraud outcomes across Call Direct and Fraud Operation. The role owns customer experience design by leading business analysis and process improvement capability, owning workforce planning, reporting, telephony optimisation, and driving consistent operational standards across the contact centre. Responsibilities for the role sitting across 4 key areas 1) Customer Experience & Process Optimisation Analyse, map, and redesign client and customer-facing processes to reduce friction and improve service delivery outcomes Develop and maintain end‑to‑end customer journey maps to identify and address pain points across all contact centre touchpoints Translate customer, client, and team feedback, complaints, sentiment analysis, and client effort scores into actionable insights 2) Workforce Planning & Performance Management Own workforce planning across forecasting, scheduling, and resourcing to support service demand and efficiency targets Provide specialist advice to Fraud Operations leadership on workforce planning and capacity management 3) Operational Improvement & Change Delivery Maintain and support the Contact Centre Improvement Program, including prioritisation and progress tracking Identify operational inefficiencies across workflows and workforce models and design targeted improvement initiatives Define and implement structured process optimisation approaches across manual and automated processes Document, execute, and track process improvement plans through to measurable benefit realisation Deliver regular operational performance reporting against SLAs with clear insights, trends, and recommendations tailored to audience needs 4) Technology, Telephony & Automation Lead operational ownership of contact centre telephony tools, ensuring configuration and performance Develop and maintain telephony design, flow, and call routing documentation Identify and support automation and technology initiatives that improve efficiency and fraud outcomes. Contribute to future technology investment planning and business continuity planning for contact centre platforms About You You bring hands-on experience improving contact centre customer experience and operational performance, with strong capability across process design, workforce planning, and performance reporting. You are comfortable owning complex contact centre initiatives end to end, working with Fraud Operations, technology teams, and senior leaders to deliver measurable service, efficiency, and fraud outcomes. Extensive experience working within contact centres, multichannel operations, Financial services or similar fast paced and ever evolving environment. Sound knowledge of business process modelling and workflow documentation Proven experience in project and change management analysis, data performance and or business analysis, process improvement, or data analysis. Strong analytical skills, quickly understanding complex concepts and translating them into actionable insights Proficiency in Microsoft Office Suite, JIRA, Confluence, and data visualisation tools Why Cuscal? We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. Next Step If you’re excited to join a company that’s shaping the future of how Australia moves money, we’d love to hear from you. Apply now and let’s explore who you are, what drives you and how you can contribute to our vision for the future. Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal. Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.
Responsibilities
The Customer Experience & Process Optimisation Manager is responsible for improving customer experience and operational efficiency across the contact centre. This includes analyzing processes, workforce planning, and leading operational improvements.
Customer Experience & Process Optimisation Manager (Contact Centre) at Cuscal
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Experience, Process Optimisation, Workforce Planning, Performance Management, Operational Improvement, Change Delivery, Data Analysis, Project Management, Business Analysis, Telephony Tools, Automation, Analytical Skills, Microsoft Office Suite, Jira, Confluence, Data Visualisation
Specialization
Candidates should have hands-on experience in enhancing contact centre performance and a strong background in process design and workforce planning. Proficiency in data analysis and project management is also essential.
Experience Required
Minimum 5 year(s)
Practice Manager - Enterprise Change Management, 12 month FTC at Rest
Sydney, New South Wales, Australia - Full Time
Skills Needed
Organisational Change Management, Change Management, Team Leadership, Capability Uplift, Portfolio Management, Enterprise Change Governance, Risk Management, Strategic Transformation, Operational Change, Stakeholder Engagement, Performance Oversight, Process Development, Tool Development, Change Capacity Management, Subject Matter Expertise
Specialization
Candidates must have demonstrated experience delivering OCM in medium to large enterprise environments with multiple concurrent initiatives. Proven experience in leading teams and operating within portfolio or enterprise change governance frameworks is required.
Experience Required
Minimum 5 year(s)
Assistant Sales Manager | High end Furniture at Frontline Retail
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Visuals
Qualification
Graduate
Reservations Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Port Douglas, Queensland, Australia - Full Time
Skills Needed
Reservations Management, Inventory Management, Rate Optimisation, System Accuracy, Vip Bookings, Coaching, Kpi Monitoring, Revenue Management, Recruitment, Onboarding, Training, Payroll Accuracy, Performance Reviews, Compliance, Guest Enquiry Resolution, Process Improvement
Specialization
The role requires leading and managing the reservations team, including recruitment, training, and performance management, while ensuring compliance with all hotel and Marriott standards. Success involves driving a guest-focused culture, monitoring performance KPIs, and coordinating closely with Revenue Management and Sales departments.
Experience Required
Minimum 2 year(s)
Senior Associate, Market Data at IFM Investors
Melbourne, Victoria, Australia - Full Time
Skills Needed
Market Data Procurement, Vendor Management, Governance Frameworks, Stakeholder Engagement, Commercial Acumen, Cost Optimisation, Data Integration, Vendor Tiering, Issue Resolution, Vendor Performance Reporting, Data Governance Tools, Investment Operations, Technology Partnership, Data Literacy, Vendor Negotiation
Specialization
Candidates must possess over five years of experience in market data procurement, vendor management, and governance, ideally within complex, transformation-led environments in institutional funds management or financial services. Essential requirements include strong commercial acumen, proven stakeholder engagement across Investment and Technology teams, and practical experience designing and operating market data governance frameworks.
Experience Required
Minimum 5 year(s)
Psychologist - Branch Manager Psychosocial Support at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Psychologist Registration, Counselling, Psychological Support, Vicarious Trauma Management, Occupational Stress, Psychosocial Risk Management, Evidence Based Counselling, Psychoeducation, Stakeholder Engagement, Emotional Intelligence, Professional Judgement, Debriefing, Psychological First Aid, Early Intervention, Risk Mitigation, Confidentiality
Specialization
Mandatory requirements include registration as a Psychologist with AHPRA and extensive experience providing counselling in high-exposure environments, coupled with a strong understanding of vicarious trauma and psychosocial risk management. Candidates should also demonstrate capability in translating clinical insights into preventative, systems-level initiatives.
Experience Required
Minimum 5 year(s)
Manager, Customer Communications & Experience at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Marketing Strategies, Crm Led Communications, Targeted Campaigns, Customer Journey Mapping, Project Management, Data Analysis, Testing And Optimisation, Risk Management, Stakeholder Management, Direct Mail Campaigns, Edm Campaigns, Audience Segmentation, Messaging Tailoring, Brief Preparation, Success Measurement, Commercial Acumen
Specialization
Candidates must possess hands-on experience using CRM platforms for customer communications, including direct mail and EDM campaigns, ideally in a highly governed environment. Essential requirements include strong communication skills, proven project management experience managing multiple initiatives, data-driven decision-making, and disciplined application of risk management principles.
Experience Required
Minimum 5 year(s)
Branch Lending Manager at Westpac Group
Mackay, Queensland, Australia - Full Time
Skills Needed
Lending, Customer Service, Relationship Building, Business Development, Networking, Mortgage Products, Financial Needs Assessment, Community Engagement, Communication, Problem Solving, Sales, Customer Support, Teamwork, Adaptability, Time Management, Attention To Detail
Specialization
Experience in lending is essential, along with strong people skills to support customers effectively. The role requires a focus on exceptional service and the ability to develop business within the community.
Experience Required
Minimum 2 year(s)
Windscreen Fitter - Caboolture at Royal Automobile Club of Queensland (RACQ)
City of Moreton Bay, Queensland, Australia - Full Time
Skills Needed
Windscreen Fitting, Auto Glass Replacement, Automotive Glazing, Vehicle Structures, Safety Protocols, Independent Work, Mobile Service Scheduling, Problem Solving, Quality Workmanship, Customer Service, Communication Skills, Driving Licence Operation
Specialization
Candidates must possess proven experience in windscreen fitting, automotive glazing, or a related trade, along with a strong understanding of vehicle structures and safety protocols. A current C Class Drivers Licence and the ability to pass pre-employment checks are mandatory requirements.
Experience Required
Minimum 2 year(s)
Housekeeper / Cleaner at Minor International
Port Douglas, Queensland, Australia - Full Time
Skills Needed
Housekeeping, Cleaning, Attention To Detail, Time Management, Physical Fitness, Stamina, Communication Skills, Chemical Safety, Equipment Operation, Teamwork, Customer Service
Specialization
Candidates should have strong attention to detail, good physical fitness, and the ability to perform repetitive tasks. Prior experience in housekeeping is highly regarded, along with a proactive attitude and availability for flexible shifts.
Front Office Team Leader at Accor
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Guest Service, Shift Coordination, Reporting, Administration, Coaching, Team Culture, Problem Solving, Attention To Detail, Multitasking, Communication
Specialization
Candidates must have a minimum of 2 years of experience in a front office role within the hospitality industry, with previous leadership experience being preferred. Essential qualifications include knowledge of Property Management Systems (PMS) like Opera Cloud and excellent communication skills, alongside flexibility for rotating shifts.
Experience Required
Minimum 2 year(s)
Financial Crime Product Compliance & Risk Senior Manager at Wise
Sydney, New South Wales, Australia - Full Time
Skills Needed
Financial Crime Compliance, Risk Management, Product Compliance, Regulatory Gap Analysis, Audit Management, Risk Assessment, Fintech, Regulatory Requirements, Stakeholder Management, Control Implementation, Risk Based Approach, Compliance Strategy
Specialization
The role requires a deep understanding of FinCrime regulatory expectations and the ability to interpret these requirements for product teams. Candidates must demonstrate a structured approach to risk mitigation and experience in conducting regulatory gap analyses.
Experience Required
Minimum 5 year(s)
Service Specialist at AON Plc - Canada
Melbourne, Victoria, Australia - Full Time
Skills Needed
Administration, Customer Service, Attention To Detail, Verbal Communication, Written Communication, Problem Solving, Microsoft Office 365, Microsoft Teams, Google Drive, Stakeholder Management, Insurance Broking, Time Management
Specialization
Seeking a proactive individual with strong administration and customer service skills, preferably with experience in the construction industry. Must be proficient in Microsoft Office 365 and capable of working independently within tight timeframes.
Retail Store Associate at moomoo
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Financial Markets, Trading Platforms, Communication, Multitasking, Digital Tools, Problem Solving, Account Opening, App Navigation, Compliance, Lead Follow Up
Specialization
Candidates should have 1-2 years of experience in customer service, preferably in financial or retail investment services. A basic knowledge of financial markets and the ability to work rotating shifts, including weekends and holidays, is required.
Food & Beverage Supervisor at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Supervision, Team Support, Guidance, Growth Opportunities, Guest Service, Cleanliness Maintenance, Presentation Standards, Compliance, Problem Solving, Working Under Pressure, High Volume Environment, Responsible Service Of Alcohol
Specialization
Candidates must have previous experience in the Food, Beverage, and Conference sector, along with a Responsible Service of Alcohol certificate. Essential capabilities include creating a positive work environment, strong communication, problem-solving skills, and the ability to perform effectively under pressure in a high-volume setting.
Experience Required
Minimum 2 year(s)
Director, Data Capability at IFM Investors
Melbourne, Victoria, Australia - Full Time
Skills Needed
Data Governance, Data Management, Data Strategy, Investment Operations, Data Warehouse Management, Market Data Feeds, Strategic Planning, Stakeholder Engagement, Change Management, Leadership, Mentoring, Coaching, Data Architecture, Financial Services, Data Quality, Digital Transformation
Specialization
Candidates must have over 15 years of experience in the financial services industry, specifically in investment operations and data capability delivery. A tertiary qualification in finance, commerce, economics, or a related field is required.
Experience Required
Minimum 10 year(s)
Superannuation Consultant at Rest
Melbourne, Victoria, Australia - Full Time
Skills Needed
Rg146 Compliance, Financial Planning, Verbal Communication, Written Communication, Relationship Building, Stakeholder Management, Superannuation Knowledge, Insurance Knowledge, Investment Knowledge, Centrelink Knowledge, Legislation Knowledge, Presentation Delivery, Budgeting, Financial Wellness, Retirement Age Pension, Estate Planning
Specialization
Candidates must possess RG146 compliance and ideally a Diploma in Financial Planning or relevant tertiary qualifications, along with demonstrated experience in a similar financial services role. Strong technical knowledge in superannuation, investments, and legislation is required, alongside excellent communication and presentation skills.
Experience Required
Minimum 2 year(s)
Team Lead, Enterprise NOC at ASX
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Automation, Monitoring, Liaising, Procedural Documentation, Team Management, Capacity Planning, Incident Response, Network Management Platform Development, It Service Management, Scripting, Python, Bash Scripting, Ansible, Linux, Networking Technologies, Customer Service
Specialization
Candidates must understand IT service management frameworks like ITIL and possess intermediate to advanced scripting skills in Python, Bash, and Ansible for network automation and API integration. Basic knowledge of networking vendors (Arista, Cisco, etc.) and experience with network management tools (Solarwinds, Grafana) are required.
Experience Required
Minimum 5 year(s)
Senior Engineer at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Full Stack Engineering, Customer Facing Applications, Enterprise Scale Applications, Desktop Applications, Mobile Applications, Application Architecture Design Patterns, Reactjs, Api Development, Html, Css, Nextg’s/React/Redux, Nodejs, T Sql, Git, Bamboo, Jenkins
Specialization
Candidates must have demonstrated experience as a Full Stack Engineer developing customer-facing, enterprise-scale applications and a commitment to writing quality, efficient, and reusable code. Required knowledge includes application architecture patterns, ReactJS API development, front-end libraries like NextG’s/React/Redux, NodeJS, relational databases (T-SQL), and development tools such as Git and Sonar.
Experience Required
Minimum 5 year(s)
Go To Market Manager at Lendi Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Mortgage Broking, Leadership, Team Management, Sales Target Achievement, Coaching, Mentoring, Stakeholder Engagement, Recruitment, Onboarding, Platform Utilization
Specialization
Candidates must possess proven hands-on experience in Mortgage Broking and Leadership, along with a strong track record of leading and developing Mortgage Brokers or Home Loan Lenders. A key requirement is the ability to make data-based decisions within a sales environment.
Experience Required
Minimum 5 year(s)
Jobs in Australia for Indians – Build Your Global Career

Jobs in Australia for Indians – Build Your Global Career

Australia is one of the most sought-after destinations for professionals looking to work abroad. With its thriving economy, multicultural environment, and high living standards, jobs in Australia attract thousands of skilled workers from India each year. Whether you’re in IT, healthcare, engineering, hospitality, or trades, there are plenty of Australia jobs available for qualified candidates.

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Top Industries Offering Jobs in Australia

Australia’s economy is diverse, with demand growing across multiple industries. Some of the top sectors hiring international talent include:

These Australia jobs offer competitive pay packages, social benefits, and opportunities to apply for permanent residency (PR).

Eligibility and Requirements

To work in Australia, Indian professionals must meet certain eligibility criteria:

Once these requirements are met, you can explore numerous jobs in Australia through trusted platforms like jobs.y-axis.com, which lists verified Australian employers and visa-linked job opportunities.