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Customer Contact Officer at Serco Plc
City of Ballarat, Victoria, Australia - Full Time
Skills Needed
Customer Service, Effective Communication, Empathy, Calm Composure, Team Collaboration, Software Navigation, Resilience, Learning Agility
Specialization
To be successful in this role, you should have demonstrated experience providing high-quality customer service in a fast-paced environment and the ability to navigate software platforms simultaneously. You must also be an Australian Citizen or hold appropriate unrestricted work rights and be willing to complete pre-employment checks.
Boilermaker (Port) at Newhaul
Geraldton, Western Australia, Australia - Full Time
Skills Needed
Structural Maintenance, Rust Repair, Breakdown Response, Welding, Fabrication, Preventative Maintenance, Assisting Fitters
Specialization
Candidates must hold a nationally recognized Fabrication Trade Certificate and have a current C Class Drivers Licence. Additional qualifications such as Working at Heights, EWP, Dogging, and Rigging are also required.
Experience Required
Minimum 2 year(s)
Injury Management Specialist at ALDI Stores
Dandenong South, Victoria, Australia - Full Time
Skills Needed
Injury Management, Stakeholder Management, Time Management, Organizational Skills, Whs It Systems, Reporting, Vic Worker Compensation Legislation, Safety Online
Specialization
Proven experience in injury management and knowledge of relevant legislation is required. Strong stakeholder management and organizational skills are essential for success in this role.
Experience Required
Minimum 2 year(s)
Graduate Speech Pathologist at MedHealth
The Hill, New South Wales, Australia - Full Time
Skills Needed
Empathy, Teamwork, Communication, Collaboration, Adaptability, Learning, Tenacity, Enthusiasm
Specialization
Candidates should be empathetic and driven to create life-changing outcomes for people with disabilities. They must be registered with SPA or eligible to do so upon graduation.
Groups Reservations Agent at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Group Bookings Management, Customer Enquiries, Sales And Upselling, Pre Arrival Coordination, Reservation Entry, Financial Administration, Inventory Management, Reporting And Forecasting, Policy Compliance, Team Coordination, Training And Development, Issue Resolution, Vip Standards, Contract Management, Communication Skills, Organizational Skills
Specialization
Candidates should have a minimum of 2 years of experience in a group reservations role within a hotel and familiarity with hotel systems. Strong communication, organizational skills, and a customer-first attitude are essential.
Experience Required
Minimum 2 year(s)
Storeperson at Serco Plc
, Western Australia, Australia - Full Time
Skills Needed
N/A
Specialization
Candidates should have basic organizational skills and the ability to work in a fast-paced environment. Previous experience in a similar role is preferred but not mandatory.
Registered Midwife - Casual at Healthscope
Sydney, New South Wales, Australia - Full Time
Skills Needed
Evidence Based Care, Midwifery Care, Clinical Skills, Interpersonal Skills, Communication Skills, Family Focused Care, Mentoring, Collaboration, Patient Experience, Cultural Competence, Advanced Birthing Skills, Lactation, Women's Health, Psychosocial Wellbeing
Specialization
Current registration as a midwife and a relevant degree are required. Candidates should possess highly developed clinical skills and a commitment to family-focused care.
Financial Accountant at Egis Group
Brisbane, Queensland, Australia - Full Time
Skills Needed
Financial Accounting, General Ledger Management, Accounts Payable, Accounts Receivable, Month End Reporting, Treasury Management, Bas Preparation, Gst Preparation, Audit Support, Communication Skills, Problem Solving, Decision Making, Excel Skills, Teamwork, Attention To Detail, Adaptability
Specialization
Candidates should have up to 5 years of experience in a similar role and be working toward a CA or CPA qualification. Strong Excel skills and the ability to communicate complex information clearly are essential.
Experience Required
Minimum 2 year(s)
Liquor Team Member - BWS Westpoint at endeavour group careers
Browns Plains, Queensland, Australia - Full Time
Skills Needed
Customer Engagement, Product Knowledge, Teamwork, Communication, Autonomy, Active Lifestyle
Specialization
You should be confident in talking with customers and have good availability across days, evenings, and weekends. A genuine interest in learning and the ability to work both autonomously and as part of a team are essential.
Overnight Guest Service Agent at Accor
Darwin, , Australia - Full Time
Skills Needed
Guest Service, Cashiering, Account Management, Computer Literacy, Ms Excel, Opera Cloud, Finance Department Knowledge
Specialization
Previous 1-2 years experience in Front Office or hotel outlets is required. Strong knowledge of MS Excel and Opera Cloud is essential, with a preference for experience in a hotel Finance Department.
Crew - Tullamarine at Guzman y Gomez
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Food Preparation, Teamwork, Order Taking, Burrito Crafting, Versatility, Restocking, Communication
Specialization
No specific experience or education requirements are mentioned, making this position suitable for individuals with little to no prior experience. The role emphasizes teamwork and versatility.
Community Partnership Specialist at Communicare
, , Australia - Full Time
Skills Needed
Community Development, Social Work, Psychology, Social Science, Business, Research, Analysis, Community Consultation, Communication, Problem Solving, Task Prioritization, Stakeholder Engagement, Child Development, Social Disadvantage, Asset Based Community Development, Dex Familiarity
Specialization
Candidates should have a tertiary qualification in a relevant field and experience working with children, families, and communities. Strong skills in research, analysis, and community consultation are essential, along with excellent communication and problem-solving abilities.
Experience Required
Minimum 2 year(s)
Casual Merchandiser - Training Provided at CGLRS
, Queensland, Australia - Full Time
Skills Needed
Communication Skills, Attention To Detail, Solution Orientated, Ability To Lift Up To 15kg, Valid Driver's License, Reliable Vehicle, Confidence In Using Smart Devices
Specialization
To be successful in this role, you’ll need fantastic communication skills to build relationships with store staff and attention to detail to execute tasks accurately. Previous merchandising experience is preferred, but similar experience from different sectors will be considered.
Customer Success Consultant at Compass Education
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Attention To Detail, Relationship Building, Training, Implementation, Account Management
Specialization
Candidates should have a service-oriented approach and strong communication skills. Education experience and knowledge of the Compass platform are desirable.
Experience Required
Minimum 2 year(s)
Pest Control Service Technician at Rentokil Initial Group
Townsville, Queensland, Australia - Full Time
Skills Needed
Problem Solving, Communication, Client Relationship Management, Independence, Mobile Phone Usage, Target Achievement
Specialization
You need a valid manual Australian driver’s license and will undergo pre-employment medical, references, and police checks. Experience working independently to achieve set targets and the ability to communicate effectively are also required.
Service Attendant - All Rounder at Sodexo
Weipa, Queensland, Australia - Full Time
Skills Needed
N/A
Qualification
Graduate
Patient Flow Coordinator at Healthscope
North Adelaide, South Australia, Australia - Full Time
Skills Needed
Registered Nurse, Leadership Skills, Interpersonal Skills, Communication Skills, Organisational Skills, Problem Solving, Analytical Skills, Customer Service Skills
Specialization
Candidates must have current registration as a Registered General Nurse with AHPRA and a minimum of 5 years of acute RN experience. Strong leadership, communication, and organisational skills are essential for this position.
Experience Required
Minimum 5 year(s)
Issue Resolution Analyst at UniSuper
Melbourne, Victoria, Australia - Full Time
Skills Needed
Stakeholder Management, Superannuation Industry Experience, Usm Applications, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Sql, Operational Business Processes, Software Development Life Cycle
Specialization
Candidates should have experience in a fast-moving transformation environment and possess strong stakeholder management skills. A background in the superannuation industry and familiarity with relevant applications and processes is essential.
Experience Required
Minimum 2 year(s)
Senior Producer & Talent Relations at ARN Media
North Sydney, New South Wales, Australia - Full Time
Skills Needed
Communication, Content Creation, Guest Booking, Interviewing, Relationship Management, Pop Culture Knowledge, Digital Media Understanding, Creative Thinking, Project Management, Team Collaboration, Problem Solving, Time Management, Brand Representation, Social Media Engagement, Industry Standards Knowledge, Content Strategy
Specialization
Candidates should have a minimum of 5 years’ experience in a similar role at a metropolitan station and possess a genuine interest in pop culture, sport, and news topics relevant to the audience. Strong communication skills and the ability to manage multiple assignments in a fast-paced environment are essential.
Experience Required
Minimum 5 year(s)
Shift Leader at Guzman y Gomez
Glass House Mountains, Queensland, Australia - Full Time
Skills Needed
Leadership, Supervisory Experience, Customer Service, Food Safety, Responsible Service Of Alcohol
Specialization
Candidates should have leadership or supervisory experience in a fast-paced environment and a track record of providing outstanding customer service. Completion or willingness to complete a Food Safety Supervisor certificate and Responsible Service of Alcohol course is required.
Experience Required
Minimum 2 year(s)
Customer Contact Officer at Serco Plc
City of Ballarat, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

0.0

Posted On

26 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Effective Communication, Empathy, Calm Composure, Team Collaboration, Software Navigation, Resilience, Learning Agility

Industry

Facilities Services

Description
Serco is a place where you can grow Join a team of 12,000+ professionals across ASPAC and experience a place of challenge, opportunity, and reward.We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including: Fully paid, 5 weeks full-time comprehensive on-the-job training at our contact centre Ongoing training tailored to your personal and career development goals, including opportunities outside your current team or location Access to our extensive benefits including our rewards and discounts program Working in a friendly and diverse team with inclusivity and care at the heart of everything we do Access to Sonder, our 24/7 Employee Assistance Program Make an impact at Serco Based onsite in Ballarat, you’ll join a values-based team and do interesting work which matters in helping Victorians access essential public services. Creating a positive and consistent experience for every customer through every interaction is at the heart of what we do. As a Customer Contact Officer, you will respond and direct all inbound calls as well as complete online enquiries on behalf of our State Government client. Guided by and following work instructions provided by the system we use, you’ll actively listen to each caller to understand their needs and their enquiry. As a Customer Contact Officer, you’ll make a positive impact by: Allocating calls to the most appropriate area or referral based on the callers’ need with support from the system and work instructions we use Making the referral path and transfer the caller to the most appropriate service, e.g. 000, Crimestoppers., etc. Completing a crime report or other report types in a timely manner Important to know Our team members answer inbound phone calls from Victorian citizens for non-emergency situations.Sometimes callers share details that others may find distressing such as family violence, assault, death or injury. It’s important to note that whilst you may be exposed to this information, you will not need to handle these call types through to resolution. The task requires you to follow prescribed work instructions and transfer these calls to the most appropriate channel. You will receive regular check-ins with your Team Leader and be provided with resources to seek help and build your own tailored personal wellbeing plan. Serco is a place for you As a Customer Contact Officer, you’ll be servicing customer inbound and making outbound calls on behalf of our Victorian Government client. Your passion for supporting customers and ability to communicate effectively will assist with resolving enquiries and creating a positive experience for our customers. As a fast-growing and successful global company, Serco’s services span across the areas of justice, defence, space, customer services, health, and urban mobility. In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. To be successful in this role you’ll have: Demonstrated experience providing high quality customer service in a fast-paced environment The ability to competently navigate software platforms/screens simultaneously Listen and communicate effectively and show empathy The ability to maintain a calm, resilient composure Demonstrated experience in the highest standards of professional conduct, supporting others and working collaboratively in a team environment An interest in learning new information and embracing feedback on the job To be considered for this role, you must be: An Australian Citizen or hold an appropriate unrestricted work rights Willing to complete pre-employment and security checks, along with computer competency and cognitive assessments Must be able to accomodate to 24/7 rotating roster Are you ready to do important work that really matters? At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges. We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services. We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging. Impact a better future at Serco.
Responsibilities
As a Customer Contact Officer, you will respond to and direct all inbound calls and complete online inquiries on behalf of our State Government client. You will actively listen to callers to understand their needs and allocate calls to the appropriate area or referral based on their inquiries.
Customer Contact Officer at Serco Plc
City of Ballarat, Victoria, Australia - Full Time
Skills Needed
Customer Service, Effective Communication, Empathy, Calm Composure, Team Collaboration, Software Navigation, Resilience, Learning Agility
Specialization
To be successful in this role, you should have demonstrated experience providing high-quality customer service in a fast-paced environment and the ability to navigate software platforms simultaneously. You must also be an Australian Citizen or hold appropriate unrestricted work rights and be willing to complete pre-employment checks.
Boilermaker (Port) at Newhaul
Geraldton, Western Australia, Australia - Full Time
Skills Needed
Structural Maintenance, Rust Repair, Breakdown Response, Welding, Fabrication, Preventative Maintenance, Assisting Fitters
Specialization
Candidates must hold a nationally recognized Fabrication Trade Certificate and have a current C Class Drivers Licence. Additional qualifications such as Working at Heights, EWP, Dogging, and Rigging are also required.
Experience Required
Minimum 2 year(s)
Injury Management Specialist at ALDI Stores
Dandenong South, Victoria, Australia - Full Time
Skills Needed
Injury Management, Stakeholder Management, Time Management, Organizational Skills, Whs It Systems, Reporting, Vic Worker Compensation Legislation, Safety Online
Specialization
Proven experience in injury management and knowledge of relevant legislation is required. Strong stakeholder management and organizational skills are essential for success in this role.
Experience Required
Minimum 2 year(s)
Graduate Speech Pathologist at MedHealth
The Hill, New South Wales, Australia - Full Time
Skills Needed
Empathy, Teamwork, Communication, Collaboration, Adaptability, Learning, Tenacity, Enthusiasm
Specialization
Candidates should be empathetic and driven to create life-changing outcomes for people with disabilities. They must be registered with SPA or eligible to do so upon graduation.
Groups Reservations Agent at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Group Bookings Management, Customer Enquiries, Sales And Upselling, Pre Arrival Coordination, Reservation Entry, Financial Administration, Inventory Management, Reporting And Forecasting, Policy Compliance, Team Coordination, Training And Development, Issue Resolution, Vip Standards, Contract Management, Communication Skills, Organizational Skills
Specialization
Candidates should have a minimum of 2 years of experience in a group reservations role within a hotel and familiarity with hotel systems. Strong communication, organizational skills, and a customer-first attitude are essential.
Experience Required
Minimum 2 year(s)
Storeperson at Serco Plc
, Western Australia, Australia - Full Time
Skills Needed
N/A
Specialization
Candidates should have basic organizational skills and the ability to work in a fast-paced environment. Previous experience in a similar role is preferred but not mandatory.
Registered Midwife - Casual at Healthscope
Sydney, New South Wales, Australia - Full Time
Skills Needed
Evidence Based Care, Midwifery Care, Clinical Skills, Interpersonal Skills, Communication Skills, Family Focused Care, Mentoring, Collaboration, Patient Experience, Cultural Competence, Advanced Birthing Skills, Lactation, Women's Health, Psychosocial Wellbeing
Specialization
Current registration as a midwife and a relevant degree are required. Candidates should possess highly developed clinical skills and a commitment to family-focused care.
Financial Accountant at Egis Group
Brisbane, Queensland, Australia - Full Time
Skills Needed
Financial Accounting, General Ledger Management, Accounts Payable, Accounts Receivable, Month End Reporting, Treasury Management, Bas Preparation, Gst Preparation, Audit Support, Communication Skills, Problem Solving, Decision Making, Excel Skills, Teamwork, Attention To Detail, Adaptability
Specialization
Candidates should have up to 5 years of experience in a similar role and be working toward a CA or CPA qualification. Strong Excel skills and the ability to communicate complex information clearly are essential.
Experience Required
Minimum 2 year(s)
Liquor Team Member - BWS Westpoint at endeavour group careers
Browns Plains, Queensland, Australia - Full Time
Skills Needed
Customer Engagement, Product Knowledge, Teamwork, Communication, Autonomy, Active Lifestyle
Specialization
You should be confident in talking with customers and have good availability across days, evenings, and weekends. A genuine interest in learning and the ability to work both autonomously and as part of a team are essential.
Overnight Guest Service Agent at Accor
Darwin, , Australia - Full Time
Skills Needed
Guest Service, Cashiering, Account Management, Computer Literacy, Ms Excel, Opera Cloud, Finance Department Knowledge
Specialization
Previous 1-2 years experience in Front Office or hotel outlets is required. Strong knowledge of MS Excel and Opera Cloud is essential, with a preference for experience in a hotel Finance Department.
Crew - Tullamarine at Guzman y Gomez
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Food Preparation, Teamwork, Order Taking, Burrito Crafting, Versatility, Restocking, Communication
Specialization
No specific experience or education requirements are mentioned, making this position suitable for individuals with little to no prior experience. The role emphasizes teamwork and versatility.
Community Partnership Specialist at Communicare
, , Australia - Full Time
Skills Needed
Community Development, Social Work, Psychology, Social Science, Business, Research, Analysis, Community Consultation, Communication, Problem Solving, Task Prioritization, Stakeholder Engagement, Child Development, Social Disadvantage, Asset Based Community Development, Dex Familiarity
Specialization
Candidates should have a tertiary qualification in a relevant field and experience working with children, families, and communities. Strong skills in research, analysis, and community consultation are essential, along with excellent communication and problem-solving abilities.
Experience Required
Minimum 2 year(s)
Casual Merchandiser - Training Provided at CGLRS
, Queensland, Australia - Full Time
Skills Needed
Communication Skills, Attention To Detail, Solution Orientated, Ability To Lift Up To 15kg, Valid Driver's License, Reliable Vehicle, Confidence In Using Smart Devices
Specialization
To be successful in this role, you’ll need fantastic communication skills to build relationships with store staff and attention to detail to execute tasks accurately. Previous merchandising experience is preferred, but similar experience from different sectors will be considered.
Customer Success Consultant at Compass Education
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Attention To Detail, Relationship Building, Training, Implementation, Account Management
Specialization
Candidates should have a service-oriented approach and strong communication skills. Education experience and knowledge of the Compass platform are desirable.
Experience Required
Minimum 2 year(s)
Pest Control Service Technician at Rentokil Initial Group
Townsville, Queensland, Australia - Full Time
Skills Needed
Problem Solving, Communication, Client Relationship Management, Independence, Mobile Phone Usage, Target Achievement
Specialization
You need a valid manual Australian driver’s license and will undergo pre-employment medical, references, and police checks. Experience working independently to achieve set targets and the ability to communicate effectively are also required.
Service Attendant - All Rounder at Sodexo
Weipa, Queensland, Australia - Full Time
Skills Needed
N/A
Qualification
Graduate
Patient Flow Coordinator at Healthscope
North Adelaide, South Australia, Australia - Full Time
Skills Needed
Registered Nurse, Leadership Skills, Interpersonal Skills, Communication Skills, Organisational Skills, Problem Solving, Analytical Skills, Customer Service Skills
Specialization
Candidates must have current registration as a Registered General Nurse with AHPRA and a minimum of 5 years of acute RN experience. Strong leadership, communication, and organisational skills are essential for this position.
Experience Required
Minimum 5 year(s)
Issue Resolution Analyst at UniSuper
Melbourne, Victoria, Australia - Full Time
Skills Needed
Stakeholder Management, Superannuation Industry Experience, Usm Applications, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Sql, Operational Business Processes, Software Development Life Cycle
Specialization
Candidates should have experience in a fast-moving transformation environment and possess strong stakeholder management skills. A background in the superannuation industry and familiarity with relevant applications and processes is essential.
Experience Required
Minimum 2 year(s)
Senior Producer & Talent Relations at ARN Media
North Sydney, New South Wales, Australia - Full Time
Skills Needed
Communication, Content Creation, Guest Booking, Interviewing, Relationship Management, Pop Culture Knowledge, Digital Media Understanding, Creative Thinking, Project Management, Team Collaboration, Problem Solving, Time Management, Brand Representation, Social Media Engagement, Industry Standards Knowledge, Content Strategy
Specialization
Candidates should have a minimum of 5 years’ experience in a similar role at a metropolitan station and possess a genuine interest in pop culture, sport, and news topics relevant to the audience. Strong communication skills and the ability to manage multiple assignments in a fast-paced environment are essential.
Experience Required
Minimum 5 year(s)
Shift Leader at Guzman y Gomez
Glass House Mountains, Queensland, Australia - Full Time
Skills Needed
Leadership, Supervisory Experience, Customer Service, Food Safety, Responsible Service Of Alcohol
Specialization
Candidates should have leadership or supervisory experience in a fast-paced environment and a track record of providing outstanding customer service. Completion or willingness to complete a Food Safety Supervisor certificate and Responsible Service of Alcohol course is required.
Experience Required
Minimum 2 year(s)
Jobs in Australia for Indians – Build Your Global Career

Jobs in Australia for Indians – Build Your Global Career

Australia is one of the most sought-after destinations for professionals looking to work abroad. With its thriving economy, multicultural environment, and high living standards, jobs in Australia attract thousands of skilled workers from India each year. Whether you’re in IT, healthcare, engineering, hospitality, or trades, there are plenty of Australia jobs available for qualified candidates.

Why Work in Australia?

Australia’s strong labor market, competitive salaries, and balanced work-life culture make it an excellent choice for career growth. The Australian government actively encourages foreign talent through work visa programs like the Temporary Skill Shortage (TSS) Visa (subclass 482) and the Skilled Independent Visa (subclass 189). These programs allow skilled professionals from India to apply for jobs in Australia and secure long-term employment opportunities.

Top Industries Offering Jobs in Australia

Australia’s economy is diverse, with demand growing across multiple industries. Some of the top sectors hiring international talent include:

These Australia jobs offer competitive pay packages, social benefits, and opportunities to apply for permanent residency (PR).

Eligibility and Requirements

To work in Australia, Indian professionals must meet certain eligibility criteria:

Once these requirements are met, you can explore numerous jobs in Australia through trusted platforms like jobs.y-axis.com, which lists verified Australian employers and visa-linked job opportunities.

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