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Product Platform Verification Engineer - Smartly at Datacom
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Verification Infrastructure, Automated Frameworks, Ci/Cd Pipelines, C#/.Net, Python, Typescript, Api Verification, Web Application Testing, Data Layer Verification, Performance Testing, Security Testing, Functional Testing, Integration Testing, Ai Assisted Verification, Architectural Design, Technical Writing
Specialization
Proven experience designing automated verification infrastructure and integrating it into CI/CD pipelines. Fluency in at least one of C#/.NET, Python, or TypeScript, with a holistic approach to quality and an interest in AI-driven engineering.
Experience Required
Minimum 5 year(s)
Principal Product Platform Engineer - Smartly at Datacom
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
C#, .Net, Python, Typescript, Domain Driven Design, Modular Monolith, Cloud Technology, Architecture Design, Developer Tooling, Automation, Mentoring, Technical Leadership
Specialization
Requires extensive experience as a Principal or senior-most engineer with a deep proficiency in C# and .NET. Must possess strong architectural judgment and a passion for technical writing and documentation.
Experience Required
Minimum 10 year(s)
Systems Specialist at University of Otago
Dunedin, Otago, New Zealand - Full Time
Skills Needed
Systems Administration, Technical Support, Troubleshooting, Stakeholder Communication, Problem Solving, Requirements Documentation, Learning Management Systems, Systems Management
Specialization
Requires a strong background in information systems and experience in systems administration and management. Candidates must be able to translate requirements into documented changes and communicate effectively with stakeholders.
Experience Required
Minimum 2 year(s)
2x Transnational Education Students Coordinator at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Academic Administration, Student Management Systems, Peoplesoft Campus Solutions, Microsoft Office Suite, Stakeholder Management, Customer Service, Problem Solving, English Proficiency, Chinese Language Proficiency, Event Delivery, Records Maintenance, Enrolment Coordination
Specialization
Ideally tertiary-qualified with experience in a large complex organization and proficiency in student management systems like PeopleSoft. Strong communication skills in English are essential, with Chinese language skills being a distinct advantage.
Experience Required
Minimum 2 year(s)
Trading 2IC - The Warehouse, Takanini at The Warehouse Group
Papakura, Auckland, New Zealand - Full Time
Skills Needed
Retail Management, Leadership, Communication Skills, Price Integrity, Planogram Maintenance, Teamwork, Customer Experience Management
Specialization
Candidates must have the legal right to work in New Zealand and proven retail experience. Strong leadership qualities and excellent communication skills are required to manage teams and enhance the customer experience.
Experience Required
Minimum 2 year(s)
Claims Specialist - Liability at QBE Insurance Group
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Case Management, Claims Settlement, Collaboration Tools, Communication, Critical Thinking, Customer Service, Data Privacy, Detail Oriented, Insurance Policies, Intentional Collaboration, Managing Performance, Prioritization, Problem Solving, Risk Assessments, Standards Compliance
Specialization
Requires fundamental knowledge of the insurance industry and experience handling general liability claims. Candidates must possess strong negotiation, problem-solving, and communication skills with a customer-centric approach.
Experience Required
Minimum 2 year(s)
Data Center Lead (Auckland Based) at Turner & Townsend Ltd
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Project Management, Mechanical Engineering, Electrical Engineering, Client Relationship Management, Business Development, Data Center Infrastructure, Commercial Management, Procurement
Specialization
Requires a degree in Engineering or Project Management with over 15 years of industry experience. Must have strong expertise in Mechanical and Electrical services.
Experience Required
Minimum 10 year(s)
Student MRI Technologist at I-TeleRAD
Hamilton City, Waikato, New Zealand - Full Time
Skills Needed
General Radiography, Mri Imaging, Patient Care, Attention To Detail, Medical Imaging Services
Specialization
Candidates must hold an undergraduate degree in Medical Imaging and be registered with the New Zealand MRTB. Experience in general radiography and a commitment to pursuing a postgraduate qualification are required.
Customer Service Assistant at Napier City Council
Napier, Hawke's Bay, New Zealand - Full Time
Skills Needed
Customer Service, Interpersonal Communication, Time Management, Microsoft Office, Cash Handling, Retail Operations, Volunteer Coordination, Public Relations, Event Support, Problem Solving
Specialization
Candidates must have experience in public-facing customer service roles and strong communication skills. Proficiency in Microsoft Office, digital systems, and cash handling is required along with a collaborative approach.
Experience Required
Minimum 2 year(s)
Senior/Principal Planner – Team Lead at WSP
Tauranga, Bay of Plenty, New Zealand - Full Time
Skills Needed
People Leadership, Client Management, Resource Management Planning, Project Management, Stakeholder Engagement, Strategic Planning, Business Development, Environmental Effects Assessment, Regulatory Compliance, Financial Performance Management, Technical Reporting, Community Engagement
Specialization
Requires a tertiary qualification in planning or resource management and 8-10+ years of professional experience. Must have strong knowledge of the Resource Management Act and proven experience leading people and projects in a consulting environment.
Experience Required
Minimum 10 year(s)
Front of House Team Member at Star Group
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Bar Management, Duty Management, Communication, Problem Solving, Time Management, Compliance, Hospitality
Specialization
Candidates must be comfortable working in a sole-charge position and possess or be willing to obtain a Duty Manager's licence. You should have excellent interpersonal skills and the ability to remain calm and upbeat under pressure.
Retail Assistant | Repco Wellington at Alliance Automotive
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Customer Service, Retail Sales, Upselling, Merchandising, Stock Processing, Communication Skills, Phone Manner, Collaboration
Specialization
Candidates should be people-oriented with a passion for customer service and ideally have previous retail experience. Strong communication skills and a 'can-do' attitude are required, while an interest in automotive is a plus.
Sales Enablement Specialist - SMARTLY at Datacom
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Sales Enablement, B2b Marketing, Sales Operations, Content Creation, Competitive Intelligence, Sales Training, Onboarding, Crm Management, Hubspot, Value Proposition Messaging, Pipeline Analysis, Stakeholder Management, Saas, Case Study Development, Objection Handling, Revenue Operations
Specialization
Requires 2-5 years of experience in sales enablement, B2B marketing, or sales operations within a SaaS environment. Must be a New Zealand citizen or resident with a tertiary qualification in Business, Marketing, or Communications.
Experience Required
Minimum 2 year(s)
Senior Drilling Engineer at Contact Energy
Wairakei Village, Waikato, New Zealand - Full Time
Skills Needed
Geothermal Drilling, Drilling Planning, Intervention Operations, Technical Problem Solving, Health And Safety Management, Environmental Stewardship, Operational Reliability, Teamwork, Project Execution, Field Operations
Specialization
Requires a degree and professional experience in geothermal drilling with a strong commitment to health and safety. Candidates must have the right to live and work in New Zealand.
Experience Required
Minimum 5 year(s)
Checkout Team Member - Warehouse Stationery, Queenstown (Part-time) at The Warehouse Group
Frankton, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Cash Handling, Problem Solving, Communication, Organization, Attention To Detail, Time Management, Adaptability
Specialization
Candidates should possess a positive attitude, strong communication skills, and the ability to stand for long periods. Prior retail experience is advantageous but not essential.
Retail Assistant - UoA Campus Store at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Visual Merchandising, Stock Management, Cash Handling, Online Order Management, Pos Systems, Microsoft Office, Communication Skills, Interpersonal Skills, Numerical Skills, Attention To Detail, Administration
Specialization
Requires experience in retail sales, service delivery, or administration with strong communication and numerical skills. Candidates must be flexible to work various shifts, including occasional evenings and weekends for special events.
Experience Required
Minimum 2 year(s)
Crisis and Incident Manager at Westpac New Zealand
, , New Zealand - Full Time
Skills Needed
Crisis Management, Incident Management, Risk Management, Resilience Planning, Crisis Communication, Stakeholder Influence, Cross Functional Leadership, Framework Development, Simulation Exercises, Reporting, Regulatory Compliance, Strategic Planning
Specialization
Proven experience in crisis or major incident management within a corporate or regulated environment is required. Candidates must possess strong leadership skills for high-pressure situations and the ability to influence senior stakeholders.
Experience Required
Minimum 5 year(s)
Claims Consultant at Ando Insurance Group Limited
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Claims Management, Personal Lines Insurance, Customer Relationship Management, Broker Relationship Management, Decision Making, Empathetic Communication, Policy Coverage Analysis, Conflict Resolution
Specialization
Requires previous experience managing personal lines insurance claims and strong decision-making capabilities. Candidates must possess excellent communication skills and an empathetic approach to customer service.
Experience Required
Minimum 2 year(s)
Guest Service Generalist at Travel Leisure Co
Wānaka, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Front Office Operations, Housekeeping, Food And Beverage Preparation, Maintenance, Cash Handling, Reservations, Night Audit, Communication, Interpersonal Skills, Time Management, Problem Solving, Microsoft Word, Microsoft Excel, Email Management
Specialization
No formal experience or qualifications are required for this position. Candidates must possess excellent communication skills, a positive attitude, and the ability to work a flexible roster including weekends and evenings.
CX & Service Design Manager at Contact Energy
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Service Design, Customer Experience Management, End To End Journey Mapping, Stakeholder Management, Data Informed Decision Making, Strategic Planning, Cross Functional Collaboration, Retail Systems Design, Operational Strategy, Influence Without Authority
Specialization
Requires a senior service design or CX leader with extensive experience in high-volume service environments like telecommunications or banking. Candidates must possess strong end-to-end capability and the ability to influence senior stakeholders using a data-informed approach.
Experience Required
Minimum 10 year(s)
Product Platform Verification Engineer - Smartly at Datacom
Auckland, Auckland, New Zealand -
Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

0.0

Posted On

27 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Verification Infrastructure, Automated Frameworks, CI/CD Pipelines, C#/.NET, Python, TypeScript, API Verification, Web Application Testing, Data Layer Verification, Performance Testing, Security Testing, Functional Testing, Integration Testing, AI-Assisted Verification, Architectural Design, Technical Writing

Industry

IT Services and IT Consulting

Description
Product Platform Verification Engineer Remote in New Zealand, The Smartly Platforms and Architecture Team are looking for a Product Platform Verification Engineer to own the frameworks, pipelines, and guardrails that give the engineering org confidence in what it ships. How might we give every engineering team the confidence to ship faster, even as more code is generated by agents? How might we catch problems at the cheapest place in the delivery cycle, by verifying inputs as rigorously as outputs? How might we make verification a paved road our engineers actively want to use? Our Why At Smartly we care deeply about quality — we pay people. Getting it wrong means people don't get paid correctly, or at all, and we take that very seriously (so seriously that we even pay ourselves with that same software). At the same time, traditional testing roles are changing. More code than ever is being generated by agents. The quantity of that code is increasing, and the cost of creating it is decreasing. How do we guarantee quality in that world? I don't believe it's enough anymore to simply test output code or functionality, because it's trivial to change the inputs that generated that output. Instead we have to test the inputs as rigorously as the output, and we have to test both more deeply than before. It's easy to demonstrate that unit, integration, end-to-end, performance, security, or regression tests pass. They are binary. But we apply more than binary tests when building products. Does the output implement our architecture design faithfully? Does it implement logging, observability, and other Smartly engineering standards correctly? Does it follow our conventions? Does it implement the solution design correctly? How might we test for taste? How might we test for adherence to design principles? Over time we will generate more code than we write, and humans will read fewer lines of code while focusing more on high risk code paths. We need someone who has thought about these questions — someone who can build the quality automation and pipelines that will keep us safe as we move faster than ever. About the Role (your why) Verification at Smartly is broader than testing. It isn't a separate gate bolted on at the end — it's part of how work flows, from spec to ship. You own the verification frameworks, pipelines, and guardrails that engineering teams across the company consume as self-service: functional, integration, security, performance. Engineers writing the code own their tests; you own the frameworks those tests run in and the gates they flow through. What you'll do No two weeks are the same, but here's the rough shape. Building! You will build a lot. On Monday that might be input verification - pairing with a product person to work out how we verify intangible qualities of the product. Tuesday might see you assessing the quality and coverage of our current automation harnesses. Wednesday might be about filling the gaps you found on Tuesday. On Thursday you might decide that there is a better way of assessing adherence to architectural principles, and so you might run an experiment on that. Friday is for learning. Writing — verification approach docs, failure-mode analyses, coverage and gap analyses, agentic prompts that the whole team will use. Coding on the frameworks and pipeline tooling you own. Time with the team on the shared AI tooling that makes the whole engineering org faster. We write things down. Decisions, designs, tradeoffs, and post-incident learnings live on the page. It's how we think, how we align, and how we work async. It is vital that you believe in writing as we do. Writing is not a chore to be done at the end of your work in this team. Writing is a forcing function for thinking and for clarity. You will only succeed here if you love writing as we do. Focus time is non-negotiable. We protect the calendar for deep work. Meetings have a purpose or they don't happen. We tend to focus in the morning and meet in the afternoons. Async standups by default, 3 o'clock Smoko twice a week where work talk is banned and we connect as humans. What working with us is like Our team are full of thoughtful people who want to help others. We believe in respecting focus time and acting with remote-first intentionality. We believe in strategic laziness - why would I keep doing this manual stuff when a machine can do it for me? The team are pragmatic and want to make choices that favour technical purity, AND we acknowledge that sometimes that's not the right thing for the business and for our colleagues. When you join this team, your standards will become team standards. Your judgement, vision, taste, agency and ownership will make everyone around you faster. What you'll bring You build verification infrastructure. You don't execute manual scripts. You've designed and maintained automated frameworks that other engineers use, and you have opinions about what makes a framework adoptable versus what makes it shelfware. You can verify web applications, APIs, and data layers across functional and non-functional requirements. You've integrated verification into CI/CD pipelines and you know how to diagnose weak pipeline signals when they show up. You're deeply comfortable doing demanding engineering work in the context of verification. You can read and write at least one of C#/dotnet, python, or typescript fluently — and read across all three. You'll be building infrastructure that hooks into our CI/CD pipelines, our monolith, our microservices, and the agentic environments we run. Our verification stack is light today and the target state is yours to help shape. You need to be comfortable writing code that other engineers depend on, debugging weak pipeline signals, and making decisions about which verification approach fits which problem. You need to thrive in that space, and help others feel at home there too. You have judgement, taste, vision, and context. The four things AI can't replace. You can look at AI-generated tests and tell the difference between coverage and the appearance of coverage. You think about verification holistically: inputs as well as outputs, the spec as well as the code, architecture and standards as well as functional correctness. You're excited about what AI changes in engineering. As more code is generated by agents, verification processes have to verify inputs as rigorously as outputs and go beyond pass/fail. Scaffolding generation, gap analysis, agent-driven exploration of failure modes, complete environments for agents to validate their own work — this is one of the most interesting frontiers in our craft right now, and you want to be on it. If this is you I'd love to hear from you. Please apply. If parts of this resonate but you're worried you don't tick every box — please apply anyway. The traits I'm looking for — judgement, taste, vision, context, agency, ownership — don't come from a particular degree, background, or career path. Smartly is committed to building a team that reflects Aotearoa New Zealand, and I'd particularly like to hear from women, Māori, Pasifika, takatāpui, disabled and neurodivergent engineers, and anyone who took a non-linear path into the work. If you need any adjustments to be at your best in the conversation or beyond, tell me. When you write, tell me about a verification framework you built that other teams actually adopted, a coverage gap you found that nobody else saw coming, or a piece of AI-assisted verification work you're proud of.
Responsibilities
Own and build the verification frameworks, pipelines, and guardrails used by engineering teams to ensure software quality. Develop automated systems to verify both inputs and outputs, focusing on architectural adherence and AI-generated code quality.
Product Platform Verification Engineer - Smartly at Datacom
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Verification Infrastructure, Automated Frameworks, Ci/Cd Pipelines, C#/.Net, Python, Typescript, Api Verification, Web Application Testing, Data Layer Verification, Performance Testing, Security Testing, Functional Testing, Integration Testing, Ai Assisted Verification, Architectural Design, Technical Writing
Specialization
Proven experience designing automated verification infrastructure and integrating it into CI/CD pipelines. Fluency in at least one of C#/.NET, Python, or TypeScript, with a holistic approach to quality and an interest in AI-driven engineering.
Experience Required
Minimum 5 year(s)
Principal Product Platform Engineer - Smartly at Datacom
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
C#, .Net, Python, Typescript, Domain Driven Design, Modular Monolith, Cloud Technology, Architecture Design, Developer Tooling, Automation, Mentoring, Technical Leadership
Specialization
Requires extensive experience as a Principal or senior-most engineer with a deep proficiency in C# and .NET. Must possess strong architectural judgment and a passion for technical writing and documentation.
Experience Required
Minimum 10 year(s)
Systems Specialist at University of Otago
Dunedin, Otago, New Zealand - Full Time
Skills Needed
Systems Administration, Technical Support, Troubleshooting, Stakeholder Communication, Problem Solving, Requirements Documentation, Learning Management Systems, Systems Management
Specialization
Requires a strong background in information systems and experience in systems administration and management. Candidates must be able to translate requirements into documented changes and communicate effectively with stakeholders.
Experience Required
Minimum 2 year(s)
2x Transnational Education Students Coordinator at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Academic Administration, Student Management Systems, Peoplesoft Campus Solutions, Microsoft Office Suite, Stakeholder Management, Customer Service, Problem Solving, English Proficiency, Chinese Language Proficiency, Event Delivery, Records Maintenance, Enrolment Coordination
Specialization
Ideally tertiary-qualified with experience in a large complex organization and proficiency in student management systems like PeopleSoft. Strong communication skills in English are essential, with Chinese language skills being a distinct advantage.
Experience Required
Minimum 2 year(s)
Trading 2IC - The Warehouse, Takanini at The Warehouse Group
Papakura, Auckland, New Zealand - Full Time
Skills Needed
Retail Management, Leadership, Communication Skills, Price Integrity, Planogram Maintenance, Teamwork, Customer Experience Management
Specialization
Candidates must have the legal right to work in New Zealand and proven retail experience. Strong leadership qualities and excellent communication skills are required to manage teams and enhance the customer experience.
Experience Required
Minimum 2 year(s)
Claims Specialist - Liability at QBE Insurance Group
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Case Management, Claims Settlement, Collaboration Tools, Communication, Critical Thinking, Customer Service, Data Privacy, Detail Oriented, Insurance Policies, Intentional Collaboration, Managing Performance, Prioritization, Problem Solving, Risk Assessments, Standards Compliance
Specialization
Requires fundamental knowledge of the insurance industry and experience handling general liability claims. Candidates must possess strong negotiation, problem-solving, and communication skills with a customer-centric approach.
Experience Required
Minimum 2 year(s)
Data Center Lead (Auckland Based) at Turner & Townsend Ltd
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Project Management, Mechanical Engineering, Electrical Engineering, Client Relationship Management, Business Development, Data Center Infrastructure, Commercial Management, Procurement
Specialization
Requires a degree in Engineering or Project Management with over 15 years of industry experience. Must have strong expertise in Mechanical and Electrical services.
Experience Required
Minimum 10 year(s)
Student MRI Technologist at I-TeleRAD
Hamilton City, Waikato, New Zealand - Full Time
Skills Needed
General Radiography, Mri Imaging, Patient Care, Attention To Detail, Medical Imaging Services
Specialization
Candidates must hold an undergraduate degree in Medical Imaging and be registered with the New Zealand MRTB. Experience in general radiography and a commitment to pursuing a postgraduate qualification are required.
Customer Service Assistant at Napier City Council
Napier, Hawke's Bay, New Zealand - Full Time
Skills Needed
Customer Service, Interpersonal Communication, Time Management, Microsoft Office, Cash Handling, Retail Operations, Volunteer Coordination, Public Relations, Event Support, Problem Solving
Specialization
Candidates must have experience in public-facing customer service roles and strong communication skills. Proficiency in Microsoft Office, digital systems, and cash handling is required along with a collaborative approach.
Experience Required
Minimum 2 year(s)
Senior/Principal Planner – Team Lead at WSP
Tauranga, Bay of Plenty, New Zealand - Full Time
Skills Needed
People Leadership, Client Management, Resource Management Planning, Project Management, Stakeholder Engagement, Strategic Planning, Business Development, Environmental Effects Assessment, Regulatory Compliance, Financial Performance Management, Technical Reporting, Community Engagement
Specialization
Requires a tertiary qualification in planning or resource management and 8-10+ years of professional experience. Must have strong knowledge of the Resource Management Act and proven experience leading people and projects in a consulting environment.
Experience Required
Minimum 10 year(s)
Front of House Team Member at Star Group
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Bar Management, Duty Management, Communication, Problem Solving, Time Management, Compliance, Hospitality
Specialization
Candidates must be comfortable working in a sole-charge position and possess or be willing to obtain a Duty Manager's licence. You should have excellent interpersonal skills and the ability to remain calm and upbeat under pressure.
Retail Assistant | Repco Wellington at Alliance Automotive
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Customer Service, Retail Sales, Upselling, Merchandising, Stock Processing, Communication Skills, Phone Manner, Collaboration
Specialization
Candidates should be people-oriented with a passion for customer service and ideally have previous retail experience. Strong communication skills and a 'can-do' attitude are required, while an interest in automotive is a plus.
Sales Enablement Specialist - SMARTLY at Datacom
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Sales Enablement, B2b Marketing, Sales Operations, Content Creation, Competitive Intelligence, Sales Training, Onboarding, Crm Management, Hubspot, Value Proposition Messaging, Pipeline Analysis, Stakeholder Management, Saas, Case Study Development, Objection Handling, Revenue Operations
Specialization
Requires 2-5 years of experience in sales enablement, B2B marketing, or sales operations within a SaaS environment. Must be a New Zealand citizen or resident with a tertiary qualification in Business, Marketing, or Communications.
Experience Required
Minimum 2 year(s)
Senior Drilling Engineer at Contact Energy
Wairakei Village, Waikato, New Zealand - Full Time
Skills Needed
Geothermal Drilling, Drilling Planning, Intervention Operations, Technical Problem Solving, Health And Safety Management, Environmental Stewardship, Operational Reliability, Teamwork, Project Execution, Field Operations
Specialization
Requires a degree and professional experience in geothermal drilling with a strong commitment to health and safety. Candidates must have the right to live and work in New Zealand.
Experience Required
Minimum 5 year(s)
Checkout Team Member - Warehouse Stationery, Queenstown (Part-time) at The Warehouse Group
Frankton, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Cash Handling, Problem Solving, Communication, Organization, Attention To Detail, Time Management, Adaptability
Specialization
Candidates should possess a positive attitude, strong communication skills, and the ability to stand for long periods. Prior retail experience is advantageous but not essential.
Retail Assistant - UoA Campus Store at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Visual Merchandising, Stock Management, Cash Handling, Online Order Management, Pos Systems, Microsoft Office, Communication Skills, Interpersonal Skills, Numerical Skills, Attention To Detail, Administration
Specialization
Requires experience in retail sales, service delivery, or administration with strong communication and numerical skills. Candidates must be flexible to work various shifts, including occasional evenings and weekends for special events.
Experience Required
Minimum 2 year(s)
Crisis and Incident Manager at Westpac New Zealand
, , New Zealand - Full Time
Skills Needed
Crisis Management, Incident Management, Risk Management, Resilience Planning, Crisis Communication, Stakeholder Influence, Cross Functional Leadership, Framework Development, Simulation Exercises, Reporting, Regulatory Compliance, Strategic Planning
Specialization
Proven experience in crisis or major incident management within a corporate or regulated environment is required. Candidates must possess strong leadership skills for high-pressure situations and the ability to influence senior stakeholders.
Experience Required
Minimum 5 year(s)
Claims Consultant at Ando Insurance Group Limited
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Claims Management, Personal Lines Insurance, Customer Relationship Management, Broker Relationship Management, Decision Making, Empathetic Communication, Policy Coverage Analysis, Conflict Resolution
Specialization
Requires previous experience managing personal lines insurance claims and strong decision-making capabilities. Candidates must possess excellent communication skills and an empathetic approach to customer service.
Experience Required
Minimum 2 year(s)
Guest Service Generalist at Travel Leisure Co
Wānaka, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Front Office Operations, Housekeeping, Food And Beverage Preparation, Maintenance, Cash Handling, Reservations, Night Audit, Communication, Interpersonal Skills, Time Management, Problem Solving, Microsoft Word, Microsoft Excel, Email Management
Specialization
No formal experience or qualifications are required for this position. Candidates must possess excellent communication skills, a positive attitude, and the ability to work a flexible roster including weekends and evenings.
CX & Service Design Manager at Contact Energy
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Service Design, Customer Experience Management, End To End Journey Mapping, Stakeholder Management, Data Informed Decision Making, Strategic Planning, Cross Functional Collaboration, Retail Systems Design, Operational Strategy, Influence Without Authority
Specialization
Requires a senior service design or CX leader with extensive experience in high-volume service environments like telecommunications or banking. Candidates must possess strong end-to-end capability and the ability to influence senior stakeholders using a data-informed approach.
Experience Required
Minimum 10 year(s)