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Tutorials and Academic Pastoral Support Coordinator at University of Otago
Dunedin, Otago, New Zealand - Full Time
Skills Needed
Academic Pastoral Support, Program Coordination, Interpersonal Skills, Written Communication, Verbal Communication, Cultural Sensitivity, Student Support, Stakeholder Engagement, Diversity Awareness, Mentoring
Specialization
Requires strong communication skills and experience supporting young people with a deep understanding of cultural diversity. A university degree and knowledge of the New Zealand education system are highly advantageous.
Experience Required
Minimum 2 year(s)
Executive Assistant at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Calendar Management, Stakeholder Management, Event Coordination, Travel Coordination, Time Management, Professional Communication, Problem Solving, Discretion, Strategic Partnership, Project Support, Organizational Skills, Technology Proficiency
Specialization
Requires experience supporting senior leaders in complex organizations with strong organizational and communication skills. Candidates must demonstrate sound judgement, professionalism, and a solutions-focused approach.
Experience Required
Minimum 2 year(s)
Sales Consultant - Noel Leeming, New Lynn (Casual) at The Warehouse Group
Whau, Auckland, New Zealand - Full Time
Skills Needed
Sales, Customer Relationship Management, Problem Solving, Interpersonal Skills, Product Knowledge, Retail Operations, Communication
Specialization
The ideal candidate is a proactive team player with a passion for sales and a desire to learn about the latest technology trends. Experience in sales or a customer-focused role is preferred but not mandatory.
Reservations Executive - Groups at Accor
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Opera Pms, Group Reservations Management, Revenue Maximization, Luxury Guest Service, Complaint Resolution, Time Management, Written Communication, Verbal Communication, Inventory Management, Client Relationship Management, Attention To Detail, Professional Telephone Etiquette
Specialization
Requires previous experience in hotel guest services or reservations and proficiency in Opera or similar PMS. Candidates must possess excellent English communication skills and a professional demeanor suited for a luxury environment.
Experience Required
Minimum 2 year(s)
Occupational Therapist at APM Group
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Clinical Reasoning, Community Rehabilitation, Concussion Assessment, Traumatic Brain Injury Treatment, Functional Needs Assessment, Pain Management, Biopsychosocial Approach, Behavior Change, Pacing Strategies, Report Writing, Client Centred Care, Multi Disciplinary Collaboration
Specialization
Requires relevant qualifications, professional registration, a valid practicing certificate, and at least 2 years of experience in community rehabilitation. Candidates must possess high-level clinical reasoning skills and the ability to deliver client-centred care.
Experience Required
Minimum 2 year(s)
Customer Support Consultant - SMARTLY at Datacom
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Customer Support, Payroll Processing, Ai Powered Tools, Problem Solving, Written Communication, Verbal Communication, Ms Office, Excel, Dynamics 365, Workflow Automation, Time Management, Customer Relationship Management
Specialization
Requires experience in customer-facing roles or a relevant tertiary qualification, with a strong preference for payroll or HR backgrounds. Candidates must be proficient in MS Office and possess a growth-focused mindset regarding AI and emerging technologies.
Senior Part Time - Typo Palmerston North at Cotton On Group Services Pty Ltd
Palmerston North City, Manawatū-Whanganui, New Zealand - Full Time
Skills Needed
Customer Experience, Visual Merchandising, Brand Ambassadorship, Collaboration, Retail Sales, Inventory Replenishment
Specialization
The candidate should be a team player capable of turning creative ideas into reality within a retail environment. No specific formal qualifications are listed, but a passion for the brand and community impact is desired.
Experience Required
Minimum 2 year(s)
La Mer - Travel Retail - Auckland International Airport at Estée Lauder Companies
Māngere-Ōtāhuhu, Auckland, New Zealand - Full Time
Skills Needed
Make Up Artistry, Customer Service, Visual Merchandising, Retail Sales, Point Of Sale Software, Technical Expertise, Creative Artistry
Specialization
Applicants should have creative and technical make-up expertise, with professional certification or retail experience preferred but amateur experience welcomed. Must be able to work flexible retail hours and provide proof of right to work in the country.
Campus Principal (Palmerston North) at OneSchool Global
Palmerston North City, Manawatū-Whanganui, New Zealand - Full Time
Skills Needed
Educational Leadership, Academic Outcome Management, Team Development, Campus Operations, Curriculum Delivery, Relationship Building, Strategic Planning, Student Wellbeing, Innovative Education, Communication
Specialization
Candidates must have recent leadership experience as a Principal, Deputy Principal, or Assistant Principal within a New Zealand school. A proven ability to lift student outcomes and a passion for innovative education are essential.
Experience Required
Minimum 5 year(s)
Apparel 2IC - The Warehouse, Thames (Part-time) at The Warehouse Group
Thames, Waikato, New Zealand - Full Time
Skills Needed
Leadership, Visual Merchandising, Customer Service, Team Coaching, Communication, Attention To Detail, Planogram Execution, Retail Management
Specialization
Proven experience in retail, customer service, or hospitality is required. Candidates must demonstrate strong leadership qualities and a passion for delivering excellent customer service.
Experience Required
Minimum 2 year(s)
Payroll Specialist at ACC New Zealand
Auckland, Auckland, New Zealand - Full Time
Skills Needed
End To End Payroll, Payroll Compliance, Employee Onboarding, Employee Offboarding, Benefits Management, Payroll Legislation, Process Improvement, Attention To Detail, Time Management, Stakeholder Management
Specialization
Requires solid experience in end-to-end payroll within large or complex environments and a strong understanding of payroll legislation. A relevant payroll qualification, such as NZPPA Level 3, or equivalent practical experience is desired.
Experience Required
Minimum 2 year(s)
Alcohol Licensing Inspector at Hamilton City Council
Hamilton, Waikato, New Zealand - Full Time
Skills Needed
Investigative Skills, Analytical Skills, Report Writing, Compliance Monitoring, Stakeholder Management, Critical Thinking, Evidence Gathering, Legal Submissions, Interviewing, Decision Making
Specialization
Candidates need five years of experience in law enforcement or regulatory environments and a general degree or equivalent. A full New Zealand driver's licence is essential, and a certificate in Regulatory Compliance is desired.
Experience Required
Minimum 5 year(s)
Store Person - Noel Leeming, Kerikeri at The Warehouse Group
Kerikeri, Northland, New Zealand - Full Time
Skills Needed
Inventory Management, Stock Coordination, Manual Handling, Time Management, Attention To Detail, Communication, Teamwork, Customer Service
Specialization
Candidates should be organized, reliable, and physically fit for manual handling tasks. Proficiency or willingness to learn stock systems and strong communication skills are required.
Community Operations Partner at Vector Limited
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Stakeholder Engagement, Community Engagement, Conflict Resolution, Mediation, Negotiation, Complaints Resolution, Relationship Management, Communication, Problem Solving, Organizational Skills, Administrative Skills, Commercial Awareness, Operational Awareness, Resilience, Issue Resolution, Customer Service
Specialization
Requires experience in customer service, stakeholder engagement, or complaints resolution, particularly in building relationships with community groups and iwi. Candidates should possess strong conflict resolution skills and the ability to work occasional evenings and weekends.
Experience Required
Minimum 2 year(s)
Medical Claims Assessor at AIA Group Ltd
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Claims Assessment, Investigation, Customer Service, Emotional Intelligence, Problem Solving, Risk Management, Fraud Detection, Medical Terminology, Digital Literacy, Stakeholder Management, Claims Administration, Analytical Thinking
Specialization
Experience in claims, administration, or customer service with strong attention to detail and emotional intelligence. Ability to analyze complex information and make sound judgments, preferably with knowledge of health or insurance sectors.
Experience Required
Minimum 2 year(s)
Customer Service Representative | Kaihāpai Moni Oranga | Ellerslie Contact at Ministry of Social Development
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Inbound Phone Support, Empathy, Active Listening, Conflict Resolution, Technical Proficiency, Communication, Decision Making, Customer Service, Patience, Professionalism
Specialization
Candidates must be comfortable handling difficult calls with patience and professionalism while navigating technology systems. Must hold NZ Citizenship or a Permanent Resident visa and commit to a 37.55 hour weekly roster.
Florist / Salesperson at Ballantynes
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Floral Design, Customer Service, Retail Sales, Bouquet Creation, Inventory Management, Teamwork, Visual Merchandising, Time Management
Specialization
Proven experience in floral design and previous retail experience are ideal. Candidates must be team players with a warm nature and current eligibility to work in New Zealand.
Experience Required
Minimum 2 year(s)
Maintenance Supervisor at Hynds Limited
Pōkeno, Waikato, New Zealand - Full Time
Skills Needed
Leadership, Mechanical Fabrication, Mechanical Engineering, Continuous Improvement, Health & Safety Compliance, Quality Control, Customer Service, Team Management, Waste Reduction, Technical Support
Specialization
Requires at least 5 years of experience in mechanical fabrication and a strong understanding of engineered solutions. Must possess excellent leadership, customer service skills, and practical knowledge of workshop health and safety standards.
Experience Required
Minimum 5 year(s)
Assistant Store Manager - Blenheim at Accent Group Careers
Blenheim, Marlborough, New Zealand - Full Time
Skills Needed
Retail Leadership, Team Coaching, Sales Management, Visual Merchandising, Stock Management, Customer Service, Kpi Tracking, Rostering, Wage Cost Management, Store Operations
Specialization
Requires experience in a senior sales or leadership support role such as Supervisor or Assistant Store Manager. Candidates must be proactive leaders with a passion for team development and retail operations.
Experience Required
Minimum 2 year(s)
Identity and Access Management Consultant- 12 Month Fixed at Datacom
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Identity And Access Management, Privileged Access Management, Role Based Access Control, Segregation Of Duties, Access Governance, User Provisioning, Itil, Change Management, Stakeholder Engagement, Technical Reporting, Compliance Monitoring, Vendor Management
Specialization
Requires over 7 years of hands-on IAM experience in complex enterprise environments with deep knowledge of PAM and access governance. A bachelor's degree and industry certifications like CISSP or Microsoft SC-300 are highly desired.
Experience Required
Minimum 5 year(s)
Tutorials and Academic Pastoral Support Coordinator at University of Otago
Dunedin, Otago, New Zealand -
Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

80285.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Academic Pastoral Support, Program Coordination, Interpersonal Skills, Written Communication, Verbal Communication, Cultural Sensitivity, Student Support, Stakeholder Engagement, Diversity Awareness, Mentoring

Industry

Research Services

Description
__________ PACIFIC ISLANDS CENTRE | TE POKAPŪ MŌ NGĀ ĀKONGA O NGĀ MOUTERE O TE MOANA NUI A KIWA STUDENT SERVICES | TE RATONGA ĀKONGA About our team | Mō te tīma Talofa lava, Bula Vinaka, Fakaalofa lahi atu, Fakatalofa atu, Mālō e lelei, Mālō nī, Kia orana and warm Pacific greetings. The Pacific Islands Centre (PIC) was established in 2001 to walk alongside Pacific students throughout their academic journey. Our aim is to make university life not only successful, but enjoyable, affirming and grounded in who our students are. We see ourselves as your family away from home, a place where students, families and communities feel welcomed, supported and valued. The Pacific Island Centre provides academic, cultural and pastoral support, and offers cultural guidance for staff, research students and the wider university community. Today, the Pacific Island Centre supports a vibrant and growing community of over 1,250 students with Pacific heritage studying at Otago. About the role | Te mahi The Tutorials and Academic Pastoral Support Coordinator works closely with the rest of the Pacific Islands Centre team to ensure our students are well supported during their study. The main responsibilities of the role are: • To coordinate appropriate academic pastoral support programmes run by the Pacific Islands Centre, such as supplementary tutorials and the Taimane Academic Mentoring Programme. • To liaise with academic departments and support services with respect to any issues relating to students and their course of study. • To monitor the progress of all scholarship recipients residing in the Pacific Islands Centre and UniFlats managed accommodation, Fofoa. Your skills and experience | Kā pūkeka me kā wheako We are looking for an aspiring Pacific leader who is passionate about supporting students to thrive. Ideally, you will have: • Knowledge, understanding and sensitivity of cultural and diversity issues. • Experience and passion for working with and supporting young people. • Strong communication skills, both written and verbal. • Excellent interpersonal skills reflected in the ability to engage with the Pacific community and people from a wide range of cultures and backgrounds, community leaders, schools, university academic and general staff. A sound awareness of the New Zealand education system is important for this role. Having a university degree and experience in university life would be an advantage. Further details | Pūroko This is a part-time (22.5 hours per week) position, fixed term for two years, based in Ōtepoti, Dunedin. The appointment range for this role is $69,931 to $74,609. Top of range is $80,285. You must have the right to live and work in New Zealand to apply for this position. The University of Otago is a workplace that values and utilises diverse and inclusive thinking, people and behaviours. This means that the contributions of staff with diverse backgrounds, experiences, skills and perspectives are valued and respected. Specific enquiries may be directed to Tagiilima Feleti, via the contact details below. Application | Tono To submit your application (including a CV and cover letter), please click the apply button below, quoting reference number 2600839 Applications close on Monday, 1 June 2026. Additional Information Note: As a part-time position, the salary range for this role will be the pro-rata equivalent of the annual full-time salary range listed. Contact: Tagiilima Feleti Position details: Job Description Further Information: Department Website Create an email with a link to this vacancy: Create email Location: About Dunedin
Responsibilities
Coordinate academic pastoral support programs, including supplementary tutorials and mentoring for Pacific students. Liaise with academic departments and monitor the progress of scholarship recipients in managed accommodation.
Tutorials and Academic Pastoral Support Coordinator at University of Otago
Dunedin, Otago, New Zealand - Full Time
Skills Needed
Academic Pastoral Support, Program Coordination, Interpersonal Skills, Written Communication, Verbal Communication, Cultural Sensitivity, Student Support, Stakeholder Engagement, Diversity Awareness, Mentoring
Specialization
Requires strong communication skills and experience supporting young people with a deep understanding of cultural diversity. A university degree and knowledge of the New Zealand education system are highly advantageous.
Experience Required
Minimum 2 year(s)
Executive Assistant at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Calendar Management, Stakeholder Management, Event Coordination, Travel Coordination, Time Management, Professional Communication, Problem Solving, Discretion, Strategic Partnership, Project Support, Organizational Skills, Technology Proficiency
Specialization
Requires experience supporting senior leaders in complex organizations with strong organizational and communication skills. Candidates must demonstrate sound judgement, professionalism, and a solutions-focused approach.
Experience Required
Minimum 2 year(s)
Sales Consultant - Noel Leeming, New Lynn (Casual) at The Warehouse Group
Whau, Auckland, New Zealand - Full Time
Skills Needed
Sales, Customer Relationship Management, Problem Solving, Interpersonal Skills, Product Knowledge, Retail Operations, Communication
Specialization
The ideal candidate is a proactive team player with a passion for sales and a desire to learn about the latest technology trends. Experience in sales or a customer-focused role is preferred but not mandatory.
Reservations Executive - Groups at Accor
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Opera Pms, Group Reservations Management, Revenue Maximization, Luxury Guest Service, Complaint Resolution, Time Management, Written Communication, Verbal Communication, Inventory Management, Client Relationship Management, Attention To Detail, Professional Telephone Etiquette
Specialization
Requires previous experience in hotel guest services or reservations and proficiency in Opera or similar PMS. Candidates must possess excellent English communication skills and a professional demeanor suited for a luxury environment.
Experience Required
Minimum 2 year(s)
Occupational Therapist at APM Group
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Clinical Reasoning, Community Rehabilitation, Concussion Assessment, Traumatic Brain Injury Treatment, Functional Needs Assessment, Pain Management, Biopsychosocial Approach, Behavior Change, Pacing Strategies, Report Writing, Client Centred Care, Multi Disciplinary Collaboration
Specialization
Requires relevant qualifications, professional registration, a valid practicing certificate, and at least 2 years of experience in community rehabilitation. Candidates must possess high-level clinical reasoning skills and the ability to deliver client-centred care.
Experience Required
Minimum 2 year(s)
Customer Support Consultant - SMARTLY at Datacom
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Customer Support, Payroll Processing, Ai Powered Tools, Problem Solving, Written Communication, Verbal Communication, Ms Office, Excel, Dynamics 365, Workflow Automation, Time Management, Customer Relationship Management
Specialization
Requires experience in customer-facing roles or a relevant tertiary qualification, with a strong preference for payroll or HR backgrounds. Candidates must be proficient in MS Office and possess a growth-focused mindset regarding AI and emerging technologies.
Senior Part Time - Typo Palmerston North at Cotton On Group Services Pty Ltd
Palmerston North City, Manawatū-Whanganui, New Zealand - Full Time
Skills Needed
Customer Experience, Visual Merchandising, Brand Ambassadorship, Collaboration, Retail Sales, Inventory Replenishment
Specialization
The candidate should be a team player capable of turning creative ideas into reality within a retail environment. No specific formal qualifications are listed, but a passion for the brand and community impact is desired.
Experience Required
Minimum 2 year(s)
La Mer - Travel Retail - Auckland International Airport at Estée Lauder Companies
Māngere-Ōtāhuhu, Auckland, New Zealand - Full Time
Skills Needed
Make Up Artistry, Customer Service, Visual Merchandising, Retail Sales, Point Of Sale Software, Technical Expertise, Creative Artistry
Specialization
Applicants should have creative and technical make-up expertise, with professional certification or retail experience preferred but amateur experience welcomed. Must be able to work flexible retail hours and provide proof of right to work in the country.
Campus Principal (Palmerston North) at OneSchool Global
Palmerston North City, Manawatū-Whanganui, New Zealand - Full Time
Skills Needed
Educational Leadership, Academic Outcome Management, Team Development, Campus Operations, Curriculum Delivery, Relationship Building, Strategic Planning, Student Wellbeing, Innovative Education, Communication
Specialization
Candidates must have recent leadership experience as a Principal, Deputy Principal, or Assistant Principal within a New Zealand school. A proven ability to lift student outcomes and a passion for innovative education are essential.
Experience Required
Minimum 5 year(s)
Apparel 2IC - The Warehouse, Thames (Part-time) at The Warehouse Group
Thames, Waikato, New Zealand - Full Time
Skills Needed
Leadership, Visual Merchandising, Customer Service, Team Coaching, Communication, Attention To Detail, Planogram Execution, Retail Management
Specialization
Proven experience in retail, customer service, or hospitality is required. Candidates must demonstrate strong leadership qualities and a passion for delivering excellent customer service.
Experience Required
Minimum 2 year(s)
Payroll Specialist at ACC New Zealand
Auckland, Auckland, New Zealand - Full Time
Skills Needed
End To End Payroll, Payroll Compliance, Employee Onboarding, Employee Offboarding, Benefits Management, Payroll Legislation, Process Improvement, Attention To Detail, Time Management, Stakeholder Management
Specialization
Requires solid experience in end-to-end payroll within large or complex environments and a strong understanding of payroll legislation. A relevant payroll qualification, such as NZPPA Level 3, or equivalent practical experience is desired.
Experience Required
Minimum 2 year(s)
Alcohol Licensing Inspector at Hamilton City Council
Hamilton, Waikato, New Zealand - Full Time
Skills Needed
Investigative Skills, Analytical Skills, Report Writing, Compliance Monitoring, Stakeholder Management, Critical Thinking, Evidence Gathering, Legal Submissions, Interviewing, Decision Making
Specialization
Candidates need five years of experience in law enforcement or regulatory environments and a general degree or equivalent. A full New Zealand driver's licence is essential, and a certificate in Regulatory Compliance is desired.
Experience Required
Minimum 5 year(s)
Store Person - Noel Leeming, Kerikeri at The Warehouse Group
Kerikeri, Northland, New Zealand - Full Time
Skills Needed
Inventory Management, Stock Coordination, Manual Handling, Time Management, Attention To Detail, Communication, Teamwork, Customer Service
Specialization
Candidates should be organized, reliable, and physically fit for manual handling tasks. Proficiency or willingness to learn stock systems and strong communication skills are required.
Community Operations Partner at Vector Limited
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Stakeholder Engagement, Community Engagement, Conflict Resolution, Mediation, Negotiation, Complaints Resolution, Relationship Management, Communication, Problem Solving, Organizational Skills, Administrative Skills, Commercial Awareness, Operational Awareness, Resilience, Issue Resolution, Customer Service
Specialization
Requires experience in customer service, stakeholder engagement, or complaints resolution, particularly in building relationships with community groups and iwi. Candidates should possess strong conflict resolution skills and the ability to work occasional evenings and weekends.
Experience Required
Minimum 2 year(s)
Medical Claims Assessor at AIA Group Ltd
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Claims Assessment, Investigation, Customer Service, Emotional Intelligence, Problem Solving, Risk Management, Fraud Detection, Medical Terminology, Digital Literacy, Stakeholder Management, Claims Administration, Analytical Thinking
Specialization
Experience in claims, administration, or customer service with strong attention to detail and emotional intelligence. Ability to analyze complex information and make sound judgments, preferably with knowledge of health or insurance sectors.
Experience Required
Minimum 2 year(s)
Customer Service Representative | Kaihāpai Moni Oranga | Ellerslie Contact at Ministry of Social Development
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Inbound Phone Support, Empathy, Active Listening, Conflict Resolution, Technical Proficiency, Communication, Decision Making, Customer Service, Patience, Professionalism
Specialization
Candidates must be comfortable handling difficult calls with patience and professionalism while navigating technology systems. Must hold NZ Citizenship or a Permanent Resident visa and commit to a 37.55 hour weekly roster.
Florist / Salesperson at Ballantynes
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Floral Design, Customer Service, Retail Sales, Bouquet Creation, Inventory Management, Teamwork, Visual Merchandising, Time Management
Specialization
Proven experience in floral design and previous retail experience are ideal. Candidates must be team players with a warm nature and current eligibility to work in New Zealand.
Experience Required
Minimum 2 year(s)
Maintenance Supervisor at Hynds Limited
Pōkeno, Waikato, New Zealand - Full Time
Skills Needed
Leadership, Mechanical Fabrication, Mechanical Engineering, Continuous Improvement, Health & Safety Compliance, Quality Control, Customer Service, Team Management, Waste Reduction, Technical Support
Specialization
Requires at least 5 years of experience in mechanical fabrication and a strong understanding of engineered solutions. Must possess excellent leadership, customer service skills, and practical knowledge of workshop health and safety standards.
Experience Required
Minimum 5 year(s)
Assistant Store Manager - Blenheim at Accent Group Careers
Blenheim, Marlborough, New Zealand - Full Time
Skills Needed
Retail Leadership, Team Coaching, Sales Management, Visual Merchandising, Stock Management, Customer Service, Kpi Tracking, Rostering, Wage Cost Management, Store Operations
Specialization
Requires experience in a senior sales or leadership support role such as Supervisor or Assistant Store Manager. Candidates must be proactive leaders with a passion for team development and retail operations.
Experience Required
Minimum 2 year(s)
Identity and Access Management Consultant- 12 Month Fixed at Datacom
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Identity And Access Management, Privileged Access Management, Role Based Access Control, Segregation Of Duties, Access Governance, User Provisioning, Itil, Change Management, Stakeholder Engagement, Technical Reporting, Compliance Monitoring, Vendor Management
Specialization
Requires over 7 years of hands-on IAM experience in complex enterprise environments with deep knowledge of PAM and access governance. A bachelor's degree and industry certifications like CISSP or Microsoft SC-300 are highly desired.
Experience Required
Minimum 5 year(s)