Xtreme Action park, being the largest indoor entertainment venue in South Florida. We take great pride in offering our visitors outstanding customer service. We provide a wide range of options, including electric and gas-powered Go-Karts, a laser tag arena that glows in the dark, cutting-edge Virtual Reality, recreational bowling lanes, an aerial obstacle course, immersive escape rooms that are both virtual and physical, a 7D immersive experience XD Dark Ride, and a full restaurant and bar.
Job Description: Our Track Lead is responsible for training and supervising all aspects of our track. They assist the team in providing best-in-class service with hospitality for our Guests. By working with, training and coaching our Team Members, the Track Lead ensures our guests have a great experience here at Xtreme Action Park.
Track Leads are in charge of managing shifts, opening and closing the venue, and other general operational duties, but they make sure these never compromise the guest experience.

Responsibilities:

• Supervise the team in providing great customer service.
• Coach and Develop team members and drive team member engagement.
• Maintain operational guidelines, service standards, and safety requirements, especially guest satisfaction.
• Demonstrate Xtreme Action Parks Core Values: Safety, Integrity, Accountability, Quality, & Excitement.
• Perform other operational duties as assigned by upper management.

Qualifications:

• 1+ years of experience with being a supervisor.
• Must be able to safely lift/push/pull heavy objects on an ongoing basis.
• Energy & Enthusiasm.
• Good organizational, time-management, and communication abilities.
• Availability to work varied shifts, including evenings, weekends and holidays.
• Ability to work outside and on your feet for long periods of time.
• Assist with ensuring safety procedures are followed on the track areas.
• A high level of self-awareness, receptivity to change and integrity.

Benefits:

• Complimentary attractions for you and your guests.
• Discounts at our Full Restaurant.
• Complimentary admissions to numerous attractions and theme parks around Florida.
• Flexible Schedule.

The Xtreme Action Park experience is really all about having fun and creating memorable experiences for our guests.

• Our Vision - We aim to be the best, safest, and most innovative indoor Entertainment venue offering lifetime memories for all guests.
• Our Mission - As the largest indoor entertainment venue in Florida, Xtreme Action Park strives to consistently offer quality attractions, memorable experiences, and exciting activities for all guests.
• Our Definition of Customer Service - The exceptional experience we provide before, during and after every transaction.

Job Type: Full-time
Pay: $14.50 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

License/Certification:

• Driver’s License (Preferred)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)
• Overnight Shift (Required)

Work Location: In perso

• Supervise the team in providing great customer service.
• Coach and Develop team members and drive team member engagement.
• Maintain operational guidelines, service standards, and safety requirements, especially guest satisfaction.
• Demonstrate Xtreme Action Parks Core Values: Safety, Integrity, Accountability, Quality, & Excitement.
• Perform other operational duties as assigned by upper management