Learning and Content Development Specialist
Responsibilities
 Training Needs Analysis – Partner with leaders, HR, and subject matter experts to assess learning
gaps and business requirements; conduct skills analyses, surveys, focus groups, and data reviews to
identify priority development needs.
 Instructional Design and Content Development – Apply adult learning principles and instructional
design models (ADDIE, SAM) to design and develop engaging, high-quality training materials.
Deliverables may include eLearning modules, facilitator guides, participant workbooks, FAQs, SOPs,
microlearning, videos, job aids, and digital resources. Ensure all content aligns with brand, accessibility,
compliance, and knowledge management standards.
 Content Management – Develop, maintain, and organize training content and procedure documents in
centralized repositories (e.g., LMS, SharePoint, intranet). Establish content governance standards to
ensure accuracy, version control, and ease of access for learners and stakeholders.
 Learning Project Management – Lead the planning, execution, and tracking of learning projects;
create project plans, manage timelines and budgets, monitor progress, and communicate updates to
stakeholders. Coordinate with vendors and internal teams as needed.
 Learning Technology and Platforms – Upload, test, and track learning content in the LMS (Workday
preferred) or other digital platforms. Troubleshoot issues, ensure SCORM/xAPI compatibility, and
optimize learner experience.
 Program Facilitation and Delivery Support – Support the delivery of virtual or in-person learning
sessions; facilitate workshops, train-the-trainer sessions, or webinars as needed. Provide logistical and
production support for large-scale training initiatives.
 Measurement and Evaluation – Develop assessments, surveys, and feedback loops to measure the
effectiveness of learning interventions. Analyze results to recommend improvements, and report on
impact and ROI.
 Change Management and Communication – Draft learner communications, marketing materials, FAQs,
and change management plans to ensure adoption, engagement, and clarity of processes.
 Continuous Improvement – Research and recommend new learning technologies, tools, and best
practices to keep learning solutions modern, scalable, and impactful.
Qualifications
 Bachelor’s degree in Instructional Design, Education, Human Resources, Communications, or related
field (Master’s preferred).
 5+ years of experience in instructional design, content development, and learning project management,
ideally in a corporate or consulting environment.
 Demonstrated expertise in adult learning principles, ADDIE/SAM, blended learning design, and training
content lifecycle management.
 Proven experience with eLearning authoring tools (Articulate 360, Captivate, etc.), multimedia content
creation, and Learning Management Systems (Workday preferred).
 Strong project management skills, including the ability to manage multiple priorities and stakeholders.
 Excellent writing, editing, visual design, and verbal communication skills. Ability to translate complex
information into clear, user-friendly materials.
 Certification in instructional design, project management (PMP), or learning technologies (nice to have).
Knowledge and Competencies
 Decision Making and Impact: Makes recommendations on learning priorities, content standards, and
design choices that directly impact organizational capability and compliance outcomes.
 Complexity and Independent Judgment: Balances competing priorities, applying independent judgment
to deliver tailored solutions while aligning with enterprise strategy.
 Leadership and Autonomy: Works independently with minimal supervision; influences project teams
and business stakeholders to ensure successful outcomes.
 Innovation and Problem Solving: Applies creative problem-solving to design engaging, scalable
solutions. Leverages data and feedback to continuously improve content, knowledge management
practices, and delivery methods.

QUALIFICATIONS

Qualifications
 Bachelor’s degree in Instructional Design, Education, Human Resources, Communications, or related
field (Master’s preferred).
 5+ years of experience in instructional design, content development, and learning project management,
ideally in a corporate or consulting environment.
 Demonstrated expertise in adult learning principles, ADDIE/SAM, blended learning design, and training
content lifecycle management.
 Proven experience with eLearning authoring tools (Articulate 360, Captivate, etc.), multimedia content
creation, and Learning Management Systems (Workday preferred).
 Strong project management skills, including the ability to manage multiple priorities and stakeholders.
 Excellent writing, editing, visual design, and verbal communication skills. Ability to translate complex
information into clear, user-friendly materials.
 Certification in instructional design, project management (PMP), or learning technologies (nice to have).
Knowledge and Competencies
 Decision Making and Impact: Makes recommendations on learning priorities, content standards, and
design choices that directly impact organizational capability and compliance outcomes.
 Complexity and Independent Judgment: Balances competing priorities, applying independent judgment
to deliver tailored solutions while aligning with enterprise strategy.
 Leadership and Autonomy: Works independently with minimal supervision; influences project teams
and business stakeholders to ensure successful outcomes.
 Innovation and Problem Solving: Applies creative problem-solving to design engaging, scalable
solutions. Leverages data and feedback to continuously improve content, knowledge management
practices, and delivery methods.

SUMMARY

Responsibilities
 Training Needs Analysis – Partner with leaders, HR, and subject matter experts to assess learning
gaps and business requirements; conduct skills analyses, surveys, focus groups, and data reviews to
identify priority development needs.
 Instructional Design and Content Development – Apply adult learning principles and instructional
design models (ADDIE, SAM) to design and develop engaging, high-quality training materials.
Deliverables may include eLearning modules, facilitator guides, participant workbooks, FAQs, SOPs,
microlearning, videos, job aids, and digital resources. Ensure all content aligns with brand, accessibility,
compliance, and knowledge management standards.
 Content Management – Develop, maintain, and organize training content and procedure documents in
centralized repositories (e.g., LMS, SharePoint, intranet). Establish content governance standards to
ensure accuracy, version control, and ease of access for learners and stakeholders.
 Learning Project Management – Lead the planning, execution, and tracking of learning projects;
create project plans, manage timelines and budgets, monitor progress, and communicate updates to
stakeholders. Coordinate with vendors and internal teams as needed.
 Learning Technology and Platforms – Upload, test, and track learning content in the LMS (Workday
preferred) or other digital platforms. Troubleshoot issues, ensure SCORM/xAPI compatibility, and
optimize learner experience.
 Program Facilitation and Delivery Support – Support the delivery of virtual or in-person learning
sessions; facilitate workshops, train-the-trainer sessions, or webinars as needed. Provide logistical and
production support for large-scale training initiatives.
 Measurement and Evaluation – Develop assessments, surveys, and feedback loops to measure the
effectiveness of learning interventions. Analyze results to recommend improvements, and report on
impact and ROI.
 Change Management and Communication – Draft learner communications, marketing materials, FAQs,
and change management plans to ensure adoption, engagement, and clarity of processes.
 Continuous Improvement – Research and recommend new learning technologies, tools, and best
practices to keep learning solutions modern, scalable, and impactful.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process

Responsibilities
 Training Needs Analysis – Partner with leaders, HR, and subject matter experts to assess learning
gaps and business requirements; conduct skills analyses, surveys, focus groups, and data reviews to
identify priority development needs.
 Instructional Design and Content Development – Apply adult learning principles and instructional
design models (ADDIE, SAM) to design and develop engaging, high-quality training materials.
Deliverables may include eLearning modules, facilitator guides, participant workbooks, FAQs, SOPs,
microlearning, videos, job aids, and digital resources. Ensure all content aligns with brand, accessibility,
compliance, and knowledge management standards.
 Content Management – Develop, maintain, and organize training content and procedure documents in
centralized repositories (e.g., LMS, SharePoint, intranet). Establish content governance standards to
ensure accuracy, version control, and ease of access for learners and stakeholders.
 Learning Project Management – Lead the planning, execution, and tracking of learning projects;
create project plans, manage timelines and budgets, monitor progress, and communicate updates to
stakeholders. Coordinate with vendors and internal teams as needed.
 Learning Technology and Platforms – Upload, test, and track learning content in the LMS (Workday
preferred) or other digital platforms. Troubleshoot issues, ensure SCORM/xAPI compatibility, and
optimize learner experience.
 Program Facilitation and Delivery Support – Support the delivery of virtual or in-person learning
sessions; facilitate workshops, train-the-trainer sessions, or webinars as needed. Provide logistical and
production support for large-scale training initiatives.
 Measurement and Evaluation – Develop assessments, surveys, and feedback loops to measure the
effectiveness of learning interventions. Analyze results to recommend improvements, and report on
impact and ROI.
 Change Management and Communication – Draft learner communications, marketing materials, FAQs,
and change management plans to ensure adoption, engagement, and clarity of processes.
 Continuous Improvement – Research and recommend new learning technologies, tools, and best
practices to keep learning solutions modern, scalable, and impactful.