POSITION SUMMARY:

Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison for internal customer support. Track all return goods as directed by the customer for close out of returns from the private fleet.

QUALIFICATIONS:

• 2 years of general office experience required
• 1 year of customer service experience required
• High School diploma or equivalent required
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
• AS400 experience preferred
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.

PHYSICAL REQUIREMENTS:

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
  Penske is an Equal Opportunity Employer.

• Various office and administrative duties, which may include handling accounts payable/receivable and collections, payroll, fuel reconciliation, office supplies, billing, maintaining database and miscellaneous reporting
• Audit of logs and trip reports and other DOT reporting, maintain of files, customer service interaction, resolution of driver equipment requests and pallet tracking.
• Maintenance and distribution of route books, daily interface with drivers, assist with driver coverage of vacation and overflow freight
• Involve Safety team as required by location
• Prioritize workload and have flexibility to adjust based on position requirements
• Ability to maintain confidentiality is essential
• Other projects and tasks assigned by supervisor