Our mission is to help the world work Anywhere, and we’re excited to share a new opportunity to join our Client Experience team.
In this fast-paced role, you’ll be at the forefront of supporting small-medium-sized businesses, across a range of industries.
As a purpose-driven organisation, we are passionate about the power of people and the importance of creating connections. That’s why we pledge to always use real people (not bots) in customer-facing interactions.
We’re so passionate in fact, that we created our very own campaign - take a look here!

SO, WHAT DO WE LOOK FOR?

First and foremost, we want people who care. We’re passionate about delivering happiness—and you should be too. Say it with a smile.
We strive for the best: the best people, providing the best service.
We’re looking for individuals who have a desire to learn and grow. We know that learning is an ongoing journey, which is why you’ll receive paid learning time every week to focus on your development.
If you’re highly motivated and have great attention to detail, you might be exactly who we’re looking for!

The purpose of the role is to deliver customer happiness at every interaction.
As a CX Associate, you must be based and working in the UK at all times, operating from your dedicated home workspace. In this role, you will support our clients by answering calls, responding to live chats, booking appointments, and taking messages.
As well as providing stellar service to our UK-based clients, you’ll also have the opportunity to support our clients across the US and Canada.