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Casual Customer Service Banker - Wellington CBD at Bank of New Zealand
Sharon, Queensland, Australia - Full Time
Skills Needed
Customer Service, Engagement, Problem Solving, Attention To Detail, Resilience, Self Motivation, Adaptability, Multi Tasking
Specialization
A genuine desire to help customers and previous customer service experience in a fast-paced environment are essential. Banking experience is not required as training will be provided.
Senior Partner at Bank of New Zealand
Sebastopol, Victoria, Australia - Full Time
Skills Needed
Leadership, Coaching, Team Development, Communication, Financial Products, Technical Capability, Customer Service, Performance Management, Market Strategies, Knowledge Transfer, Credit Assessment, Agile Environment, Problem Solving, Proactivity, Team Building, Stakeholder Engagement
Specialization
Candidates should have a deep knowledge of financial products and a proven track record in team leadership. Excellent communication skills and a proactive approach are essential.
Experience Required
Minimum 5 year(s)
Customer Service Banker at Bank of New Zealand
Balwyn North, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Adaptability, Digital Literacy, Resilience, Ambition
Specialization
No previous banking experience is necessary, but candidates should have customer service experience and a willingness to learn and grow. The ideal candidate will thrive in a fast-paced environment and be passionate about delivering exceptional customer service.
Partner - Agribusiness - 3 at Bank of New Zealand
Traralgon, Victoria, Australia - Full Time
Skills Needed
Relationship Management, Client Portfolio Management, Risk Management, Financial Analysis, Industry Awareness, Agribusiness Knowledge, Sales Skills, Communication Skills, Problem Solving, Customer Service
Specialization
The ideal candidate should have a rural background and experience in relationship management, demonstrating success in growing client portfolios. A sound understanding of lending principles, financial statements, and risk management is essential, with an Agribusiness degree preferred.
Experience Required
Minimum 2 year(s)
Customer Banking Specialist at Bank of New Zealand
Mount Rumney, Tasmania, Australia - Full Time
Skills Needed
Customer Engagement, Financial Literacy, Problem Solving, Attention To Detail, Resilience, Communication
Specialization
Previous banking or lending experience is essential, along with a strong understanding of banking processes. Candidates should demonstrate a genuine care for customers and the ability to multi-task in a fast-paced environment.
Experience Required
Minimum 2 year(s)
Solutions Consultant (Technical Pre-Sales) at Bank of New Zealand
Port Melbourne, Victoria, Australia - Full Time
Skills Needed
Technical Ability, Communication Skills, Problem Solving, Customer Service, Collaboration, Product Knowledge
Specialization
The ideal candidate will have advanced general technical ability and excellent written and verbal communication skills. You should be able to identify and resolve technical issues while building rapport with customers.
Experience Required
Minimum 2 year(s)
Customer Service Representative - Kaitaia at Westpac New Zealand
, , New Zealand - Full Time
Skills Needed
Customer Service, Administration, Communication, Interpersonal Skills, Problem Solving, Tech Savvy, Adaptability, Proactive Attitude, Multi Tasking, Digital Platforms, Online Banking, Regulatory Matters, Face To Face Interaction, Pressure Management, Learning, Growth
Specialization
The ideal candidate should have a minimum of 2 years of experience in customer service or administration and be comfortable engaging with customers in a friendly manner. Strong communication skills and a proactive attitude towards learning and adapting to new systems are essential.
Experience Required
Minimum 2 year(s)
Business Banking Manager at Westpac New Zealand
Whangārei, Northland, New Zealand - Full Time
Skills Needed
Customer Service, Credit Risk, Credit Analysis, Business Lending, Communication, Initiative, Finance, Accounting
Specialization
We’re looking for someone who is passionate about delivering exceptional service to business customers and has a solid understanding of Credit Risk and experience in Credit Analysis. A tertiary qualification in Finance or Accounting is preferred.
Experience Required
Minimum 2 year(s)
Organisational Development Manager - Leadership Development at Westpac New Zealand
, , New Zealand - Full Time
Skills Needed
Organisational Development, Leadership Development, Adult Learning, Facilitation, Communication Skills, Collaboration, Influencing, Change Management, Problem Solving, Analytical Skills, Programme Management, Time Management, Microsoft Office, Culture Transformation, Business Transformation
Specialization
Candidates should have a strong understanding of best practices in organisational and leadership development, with the ability to apply theory in a corporate environment. Exceptional communication, relationship-building, and problem-solving skills are essential.
Experience Required
Minimum 5 year(s)
Platform Lead at Bank of New Zealand
North Dunedin, Otago Region, New Zealand - Full Time
Skills Needed
Customer Centric Mindset, Vision & Strategy Definition, Roadmap Ownership & Prioritisation, Stakeholder Alignment & Communication, Technical & Product Knowledge, Adaptability & Growth Mindset, People Leadership
Specialization
Candidates should possess a customer-centric mindset and a solid understanding of modern engineering practices. Strong product leadership skills and the ability to communicate effectively with stakeholders are essential.
Experience Required
Minimum 5 year(s)
Senior Full Stack Developer at Bank of New Zealand
, , New Zealand - Full Time
Skills Needed
Java, Spring Boot, Microservices, Apis, Kubernetes, Docker, Api Security, Relational Databases, Aws, Agile, Code Reviews, Unit Testing, Integration Testing, Collaboration, Mentoring, Problem Solving
Specialization
Candidates must have experience in designing and maintaining RESTful APIs using Java and Spring Boot, along with knowledge of Kubernetes and Docker. Familiarity with API security standards and relational databases is also essential.
Experience Required
Minimum 5 year(s)
Release Manager at Bank of New Zealand
North Dunedin, Otago Region, New Zealand - Full Time
Skills Needed
Release Management, Agile Methodologies, Marketing Analytics, Customer Journey Design, Problem Solving, Communication, Coordination, Pega Deployment Manager, Campaign Operations, Continuous Improvement, Omnichannel Orchestration, Analytical Skills, Conceptual Thinking, Relationship Building, Negotiation Skills, Documentation
Specialization
Candidates should have a bachelor's degree in a relevant field and experience in marketing release management, preferably in a regulated environment. Familiarity with Pega tools and agile methodologies is essential.
Experience Required
Minimum 2 year(s)
Senior Product Manager - Merchant Payments at Westpac New Zealand
New Zealand, , New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Business Manager at Westpac New Zealand
, , New Zealand - Full Time
Skills Needed
Customer Service, Credit Risk, Credit Analysis, Business Lending, Communication Skills, Initiative, Ownership, Willingness To Learn
Specialization
Candidates should have a strong understanding of credit risk and prior credit analysis experience. A tertiary qualification in finance or accounting is preferred, along with a passion for business banking.
Experience Required
Minimum 2 year(s)
Manager Simplification at Westpac New Zealand
, , New Zealand - Full Time
Skills Needed
Banking Experience, Contact Centre Experience, Process Improvement, Relationship Building, Problem Solving, Communication, Productivity Identification, Efficiency Opportunities, Leadership Skills, Data Analysis, Customer Service Focus, Written Communication, Verbal Communication, Oral Communication, Computer Literacy
Specialization
Candidates should have relevant experience in banking, contact centres, or operations, along with proven process improvement skills. Strong relationship-building capabilities and advanced communication skills are essential for this role.
Experience Required
Minimum 5 year(s)
Senior Property Manager at Westpac New Zealand
New Zealand, , New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Manager Risk, Compliance and Quality Assurance at Westpac New Zealand
New Zealand, , New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Head of Performance Reporting, Customer Insights and Strategy at Westpac New Zealand
New Zealand, , New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Head of Performance and Insights at Westpac New Zealand
, , New Zealand - Full Time
Skills Needed
Performance Management, Data Analysis, Insights Generation, Leadership, Strategic Thinking, Communication, Problem Solving, Team Collaboration, Financial Acumen, Project Management, Customer Focus, Analytical Skills, Stakeholder Engagement, Adaptability, Decision Making, Innovation
Specialization
Candidates should possess strong knowledge and experience in performance management and data analysis. A proven track record in leadership and strategic thinking is essential.
Experience Required
Minimum 5 year(s)
Workforce Management Analyst at Bank of New Zealand
North Dunedin, Otago Region, New Zealand - Full Time
Skills Needed
Workforce Management, Contact Centre Disciplines, Analytical Skills, Agility, Call Routing, Collaboration, Trend Analysis, Reporting
Specialization
Strong knowledge of Workforce Management and the ability to prioritize workload effectively are essential. Candidates should demonstrate agility in a fast-paced environment and have a solid understanding of call center operations.
Experience Required
Minimum 2 year(s)
Casual Customer Service Banker - Wellington CBD at Bank of New Zealand
Sharon, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

16 Dec, 25

Salary

0.0

Posted On

17 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Engagement, Problem Solving, Attention to Detail, Resilience, Self-Motivation, Adaptability, Multi-tasking

Industry

Banking

Description
Worker Type: Casual Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions though our promise "If you can imagine a better future, let's find a way." We support wellbeing and casual roles are all about flexibility. No two days are the same. Mō te Tūranga | About the Role As a Casual, you'll the first point of contact for our customers on the branch floor, therefore your ability to engage and listen to customers will be essential. Please note that being a Casual employee, there are no guaranteed minimum hours of work and regular pattern of work. You'll report to the Senior Partner, and here's what they had to say about working as a Casual for BNZ: What are 5 day to day tasks the person in this role will complete? Engage with customers in a warm friendly manner with a big smile Processing customer transactional banking needs Updating customers personal details and identification Assist with general product and service enquiries and recommend the solutions, adding value to help customers achieve their financial goals Help educate our customers on our online platforms, tools and digital solutions What is the most exciting thing about this opportunity? If you're interested in a career in Banking, this could be your place to start! However, this is casual employment, therefore there are no guaranteed minimum hours of work and regular pattern of work. But no two days are the same for our Casuals and you'll have the opportunity to learn and grow your skills in Banking. What attributes will this person have in order to be successful? What's most important in this role is a genuine desire to help customers, providing them with the very best service. Banking experience is not required, we can teach you the banking side of the role, but you will have previously customer service experience and ideally within a fast-paced environment. You'll deal with a variety of enquires from a wide range of customers, so you'll need to bring a can-do attitude, resilience and logical approach to problem solving. You'll enjoy helping tāngata (people), delivering an amazing experience to customers A keen eye for detail that ensures transactions are completed efficiently and accurately Resilience, self-motivation and lots of energy Ability to multi-task, highly adaptable to change and proactive You'll really get to know the locals, so the ability to build lasting relationships with both team members and customers is essential What is the tīma (team) culture and environment like? We have a great tīma across the region. We are a very supportive and inclusive tīma, where we encourage each other to be the best every day. You'll work with so many awesome tāngata (people), and what connects us is our passion for delivering exceptional customer service. Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.” Closing Date: 23 September 2025 Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early. Welcome to BNZ Careers! We are excited for you to apply for a role with us. We're the bank for New Zealand. Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.
Responsibilities
As a Casual Customer Service Banker, you will be the first point of contact for customers, engaging with them and processing their transactional banking needs. You will also assist with product and service inquiries and help educate customers on online platforms and digital solutions.
Casual Customer Service Banker - Wellington CBD at Bank of New Zealand
Sharon, Queensland, Australia - Full Time
Skills Needed
Customer Service, Engagement, Problem Solving, Attention To Detail, Resilience, Self Motivation, Adaptability, Multi Tasking
Specialization
A genuine desire to help customers and previous customer service experience in a fast-paced environment are essential. Banking experience is not required as training will be provided.
Senior Partner at Bank of New Zealand
Sebastopol, Victoria, Australia - Full Time
Skills Needed
Leadership, Coaching, Team Development, Communication, Financial Products, Technical Capability, Customer Service, Performance Management, Market Strategies, Knowledge Transfer, Credit Assessment, Agile Environment, Problem Solving, Proactivity, Team Building, Stakeholder Engagement
Specialization
Candidates should have a deep knowledge of financial products and a proven track record in team leadership. Excellent communication skills and a proactive approach are essential.
Experience Required
Minimum 5 year(s)
Customer Service Banker at Bank of New Zealand
Balwyn North, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Adaptability, Digital Literacy, Resilience, Ambition
Specialization
No previous banking experience is necessary, but candidates should have customer service experience and a willingness to learn and grow. The ideal candidate will thrive in a fast-paced environment and be passionate about delivering exceptional customer service.
Partner - Agribusiness - 3 at Bank of New Zealand
Traralgon, Victoria, Australia - Full Time
Skills Needed
Relationship Management, Client Portfolio Management, Risk Management, Financial Analysis, Industry Awareness, Agribusiness Knowledge, Sales Skills, Communication Skills, Problem Solving, Customer Service
Specialization
The ideal candidate should have a rural background and experience in relationship management, demonstrating success in growing client portfolios. A sound understanding of lending principles, financial statements, and risk management is essential, with an Agribusiness degree preferred.
Experience Required
Minimum 2 year(s)
Customer Banking Specialist at Bank of New Zealand
Mount Rumney, Tasmania, Australia - Full Time
Skills Needed
Customer Engagement, Financial Literacy, Problem Solving, Attention To Detail, Resilience, Communication
Specialization
Previous banking or lending experience is essential, along with a strong understanding of banking processes. Candidates should demonstrate a genuine care for customers and the ability to multi-task in a fast-paced environment.
Experience Required
Minimum 2 year(s)
Solutions Consultant (Technical Pre-Sales) at Bank of New Zealand
Port Melbourne, Victoria, Australia - Full Time
Skills Needed
Technical Ability, Communication Skills, Problem Solving, Customer Service, Collaboration, Product Knowledge
Specialization
The ideal candidate will have advanced general technical ability and excellent written and verbal communication skills. You should be able to identify and resolve technical issues while building rapport with customers.
Experience Required
Minimum 2 year(s)
Customer Service Representative - Kaitaia at Westpac New Zealand
, , New Zealand - Full Time
Skills Needed
Customer Service, Administration, Communication, Interpersonal Skills, Problem Solving, Tech Savvy, Adaptability, Proactive Attitude, Multi Tasking, Digital Platforms, Online Banking, Regulatory Matters, Face To Face Interaction, Pressure Management, Learning, Growth
Specialization
The ideal candidate should have a minimum of 2 years of experience in customer service or administration and be comfortable engaging with customers in a friendly manner. Strong communication skills and a proactive attitude towards learning and adapting to new systems are essential.
Experience Required
Minimum 2 year(s)
Business Banking Manager at Westpac New Zealand
Whangārei, Northland, New Zealand - Full Time
Skills Needed
Customer Service, Credit Risk, Credit Analysis, Business Lending, Communication, Initiative, Finance, Accounting
Specialization
We’re looking for someone who is passionate about delivering exceptional service to business customers and has a solid understanding of Credit Risk and experience in Credit Analysis. A tertiary qualification in Finance or Accounting is preferred.
Experience Required
Minimum 2 year(s)
Organisational Development Manager - Leadership Development at Westpac New Zealand
, , New Zealand - Full Time
Skills Needed
Organisational Development, Leadership Development, Adult Learning, Facilitation, Communication Skills, Collaboration, Influencing, Change Management, Problem Solving, Analytical Skills, Programme Management, Time Management, Microsoft Office, Culture Transformation, Business Transformation
Specialization
Candidates should have a strong understanding of best practices in organisational and leadership development, with the ability to apply theory in a corporate environment. Exceptional communication, relationship-building, and problem-solving skills are essential.
Experience Required
Minimum 5 year(s)
Platform Lead at Bank of New Zealand
North Dunedin, Otago Region, New Zealand - Full Time
Skills Needed
Customer Centric Mindset, Vision & Strategy Definition, Roadmap Ownership & Prioritisation, Stakeholder Alignment & Communication, Technical & Product Knowledge, Adaptability & Growth Mindset, People Leadership
Specialization
Candidates should possess a customer-centric mindset and a solid understanding of modern engineering practices. Strong product leadership skills and the ability to communicate effectively with stakeholders are essential.
Experience Required
Minimum 5 year(s)
Senior Full Stack Developer at Bank of New Zealand
, , New Zealand - Full Time
Skills Needed
Java, Spring Boot, Microservices, Apis, Kubernetes, Docker, Api Security, Relational Databases, Aws, Agile, Code Reviews, Unit Testing, Integration Testing, Collaboration, Mentoring, Problem Solving
Specialization
Candidates must have experience in designing and maintaining RESTful APIs using Java and Spring Boot, along with knowledge of Kubernetes and Docker. Familiarity with API security standards and relational databases is also essential.
Experience Required
Minimum 5 year(s)
Release Manager at Bank of New Zealand
North Dunedin, Otago Region, New Zealand - Full Time
Skills Needed
Release Management, Agile Methodologies, Marketing Analytics, Customer Journey Design, Problem Solving, Communication, Coordination, Pega Deployment Manager, Campaign Operations, Continuous Improvement, Omnichannel Orchestration, Analytical Skills, Conceptual Thinking, Relationship Building, Negotiation Skills, Documentation
Specialization
Candidates should have a bachelor's degree in a relevant field and experience in marketing release management, preferably in a regulated environment. Familiarity with Pega tools and agile methodologies is essential.
Experience Required
Minimum 2 year(s)
Senior Product Manager - Merchant Payments at Westpac New Zealand
New Zealand, , New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Business Manager at Westpac New Zealand
, , New Zealand - Full Time
Skills Needed
Customer Service, Credit Risk, Credit Analysis, Business Lending, Communication Skills, Initiative, Ownership, Willingness To Learn
Specialization
Candidates should have a strong understanding of credit risk and prior credit analysis experience. A tertiary qualification in finance or accounting is preferred, along with a passion for business banking.
Experience Required
Minimum 2 year(s)
Manager Simplification at Westpac New Zealand
, , New Zealand - Full Time
Skills Needed
Banking Experience, Contact Centre Experience, Process Improvement, Relationship Building, Problem Solving, Communication, Productivity Identification, Efficiency Opportunities, Leadership Skills, Data Analysis, Customer Service Focus, Written Communication, Verbal Communication, Oral Communication, Computer Literacy
Specialization
Candidates should have relevant experience in banking, contact centres, or operations, along with proven process improvement skills. Strong relationship-building capabilities and advanced communication skills are essential for this role.
Experience Required
Minimum 5 year(s)
Senior Property Manager at Westpac New Zealand
New Zealand, , New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Manager Risk, Compliance and Quality Assurance at Westpac New Zealand
New Zealand, , New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Head of Performance Reporting, Customer Insights and Strategy at Westpac New Zealand
New Zealand, , New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Head of Performance and Insights at Westpac New Zealand
, , New Zealand - Full Time
Skills Needed
Performance Management, Data Analysis, Insights Generation, Leadership, Strategic Thinking, Communication, Problem Solving, Team Collaboration, Financial Acumen, Project Management, Customer Focus, Analytical Skills, Stakeholder Engagement, Adaptability, Decision Making, Innovation
Specialization
Candidates should possess strong knowledge and experience in performance management and data analysis. A proven track record in leadership and strategic thinking is essential.
Experience Required
Minimum 5 year(s)
Workforce Management Analyst at Bank of New Zealand
North Dunedin, Otago Region, New Zealand - Full Time
Skills Needed
Workforce Management, Contact Centre Disciplines, Analytical Skills, Agility, Call Routing, Collaboration, Trend Analysis, Reporting
Specialization
Strong knowledge of Workforce Management and the ability to prioritize workload effectively are essential. Candidates should demonstrate agility in a fast-paced environment and have a solid understanding of call center operations.
Experience Required
Minimum 2 year(s)
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