ADDITIONAL INFORMATION

Job Number25111092
Job CategoryFood and Beverage & Culinary
LocationW Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia, 3000
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

• Serve food courses and alcoholic beverages to guests.
• Set tables according to event type and service standards.
• Answer questions on menu selections.
• Communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability.
• Relay additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Record transactions in the MICROS system at the time of order.
• Check in with guests to ensure satisfaction with each food course and beverage.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day.
• Complete opening & closing duties, including restocking items and turning off lights.
• Present physical and accurate checks to guests and process payments.
• Ensure uniform and personal appearance are clean and professional.
• Anticipate and address guests’ service needs.
• Communicate with clear and professional language.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other team members.
• Perform other reasonable job duties as requested by Supervisors.
  W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
  W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you