Department: Sales / Client Services
Reports To: Account Manager / Operations Manager
Location: Murrieta, CA 92562
Job Type: Full Time
Pay Range from $20.00-$25.00 hr. (depending on experience)
(Non-Commission Role)

JOB SUMMARY:

We are seeking a detail-oriented and responsive Account Manager Assistant to support our team in delivering exceptional service to clients within the Medical Gas industry. This role involves assisting with customer account management, coordinating equipment rentals and sales, and scheduling both routine maintenance and emergency service calls.
The ideal candidate is highly organized, thrives in a fast-paced environment, and understands the importance of timely, accurate client support, particularly in healthcare facilities.
As a growing company, we are in search of a committed professional who is looking to build a long-term career with us. This position offers the opportunity to grow alongside the organization and contribute to its continued success over the years.

REQUIREMENTS:

• High school diploma or equivalent; Associate’s or Bachelor’s degree desirable, but not required
• 1–2 years of experience in a customer service, administrative, or sales support role
• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Ability to prioritize urgent requests and multitask under pressure
• Proficiency with scheduling systems, Customer Relationship Management platforms such as QuickBooks and Microsoft Office
• Comfortable working with technical products or equipment (training provided)

PREFERRED QUALIFICATIONS:

• Experience in medical equipment sales, rentals, or service industries
• Prior experience coordinating technician schedules or dispatching service calls
• Working knowledge of inventory or logistics software

• Assist Account Managers in managing client accounts for medical equipment sales, rentals, and service
• Schedule routine maintenance and inspection visits and coordinate emergency service calls for equipment across client sites
• Maintain and update client records, rental agreements, maintenance schedules, and service histories
• Serve as a point of contact for client inquiries, providing timely and accurate information
• Track inventory availability and assist with processing rental orders, purchase orders, and returns
• Communicate with field technicians and logistics teams to coordinate equipment deliveries and pickups
• Prepare quotes, invoices, and service contracts in coordination with the sales and billing teams
• Ensure all compliance and safety documentation is up to date for client accounts
• Monitor and follow up on recurring service contracts and renewal opportunities
• Assist in preparing client activity reports and performance summaries