JOIN OUR TEAM AS AN ADMINISTRATIVE ASSISTANT (ENTRY LEVEL) – RICHMOND OFFICE

Are you looking to kick-start your administrative career with a company that values organization, collaboration, and a bit of fun? STOR-X® has an exciting opportunity for an entry-level Administrative Assistant to join our growing team in Richmond!

ABOUT THE ROLE:

As an Administrative Assistant, you’ll support both the Franchise Division and Marketing Administrator with a wide variety of tasks. From day-to-day coordination to assisting with social media efforts, this role is ideal for someone who is highly organized, a great communicator, and ready to take on a mix of responsibilities in a supportive team environment.
Retail experience is a plus, and a keen interest in digital communication and social media is welcome. You’ll be interacting regularly with internal teams and external franchisees via phone and video, contributing to our shared success both short- and long-term.
This is an onsite position, Monday through Friday.

KEY RESPONSIBILITIES:

• Answer incoming calls and provide initial information to franchisee inquiries
• Draft correspondence in response to emails regarding STOR-X® products and services
• Assist in organizing Franchisee meetings and preparing quarterly update materials
• Provide administrative support in training, accounting, and daily operations
• Follow up on outstanding documentation related to accounting, marketing, and more
• Maintain and update internal databases and trackers
• Prepare documents related to franchise fund transfers
• Support franchise operations procedures and processes
• Manage check requests, invoice reconciliations, and ledger submissions
• Compile reports and statistics for Senior Management
• Assist in the planning and coordination of company events