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Jobs Search
Start Date
Immediate
Expiry Date
06 Dec, 25
Salary
27.55
Posted On
07 Sep, 25
Experience
5 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Google Chrome, Terminology, It, Microsoft Office, Edge, Working Experience, Internet Explorer, App Store, Flexible Schedule, Communication Skills, Google Suite
Industry
Marketing/Advertising/Sales
QUALIFICATIONS:
DESCRIPTION
A small number of customers may contact organizations senior leadership, including members of the Board of Directors (BOD), Top Executive Team or the Executive leader of a specific organization Brand or function, directly with a complaint. These customers may have already interacted with Customer Care or a company dealership and are looking to escalate their complaint to a higher authority. These customers will be handled by a Top Care Executive Referrals Manager. The Executive Referrals Manager will resolve these often complex and emotional complaints in a way that the customer will have no need to again contact the organizations leadership team, protecting the customer brand reputation and improving the customer experience.
Please refer the Job description for details