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Jobs Search
Start Date
Immediate
Expiry Date
19 Oct, 25
Salary
0.0
Posted On
20 Jul, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Computer Science, French, Ticketing Systems, Security, It, Service Delivery, English, Managed Services, Servers
Industry
Information Technology/IT
LA VERSION FRANÇAISE PRÉCÈDE LA VERSION ANGLAISE
ABOUT THE ROLE
We’re looking for a Customer Support Agent to join our dynamic team. In this frontline role, you’ll be the first point of contact for our customers across Canada. From responding to support requests to monitoring our systems and managing incidents, you’ll help ensure a seamless and responsive customer experience — all in a fast-paced, tech-driven environment.
WHAT YOU’LL DO
The duties and responsibilities include but are not limited to:
Customer Request Management
Alert Monitoring and Response
Incident Management and Escalations