LEAD WITH EXCELLENCE AT NIAGARA’S PREMIER FALLSVIEW DINING DESTINATION

Join the team at Morton’s Grille — where casual elegance meets elevated dining. Overlooking the breathtaking Niagara Falls, we’re seeking a hands-on Assistant General Manager to help deliver unforgettable guest experiences. If you’re a passionate leader with a refined palate and a calm, collaborative spirit, we want to hear from you.

QUALIFICATIONS:

• At least 3 years of Restaurant Management experience with a full service and structured dining establishment.
• Must have good judgement with the ability to make timely and sound decisions.
• Excellent written and verbal communication and presentation skills.
• Knowledge of appropriate sanitation procedures and regulations.
• Understanding of cost and labour systems that lead to restaurant profitability.
• Ability to work under pressure and deal with stressful situations during peak business levels.
• Strong communication and leadership skills.
• Strong work ethic.

• Assist in the daily management of restaurant operations, ensuring smooth service and maximizing revenue by effectively overseeing reservations and optimizing dining room capacity during lunch and dinner service.
• Demonstrate a comprehensive understanding of all front-of-house roles and provide support by performing duties in the absence of team members when necessary.
• Foster the ongoing development of front-of-house team members through onboarding, regular performance evaluations, and consistent coaching, ensuring adherence to company and brand policies and performance standards.
• Oversee the beverage program, including inventory management, reconciliation, and ordering, to ensure optimal stock levels and quality standards.
• Monitor and uphold health, safety, and sanitation standards, as well as facility maintenance and accident prevention, to ensure a safe environment for both guests and employees.
• Ensure all guest service touchpoints consistently meet or exceed Morton’s Grille standards, delivering a seamless and elevated guest experience.
• Support the General Manager with recruitment efforts, including candidate evaluation and selection.
• Prepare and maintain effective scheduling for front-of-house team members, aligned with business needs and labor standards.
• Lead and participate in pre-shift and management meetings that are timely, engaging, and aligned with operational goals.
• Assist with end-of-month inventory counts, ensuring accuracy and accountability.
• Serve as a role model for exceptional guest service, consistently demonstrating professional conduct and service excellence.
• Perform additional duties as required to support evolving business operations.