Advanced Care Paramedic
Job Number: 3027
Job Type: Full-Time
Location: 1001 Erb’s Road, Waterloo, ON / 120 Maple Grove Road, Cambridge, ON
Number of Positions: 8
Department: Paramedic Services
Division: Public Health and Paramedic Services
Hours of Work: 42 hours per week - various shifts and hours, including weekends and statutory holidays
Union: CUPE 5191
Grade: CUPE 5191 Advanced Care Paramedic
Salary Range: $44.62 - $47.42 per hour
Closing Date: July 24, 2025
Please ensure that you have submitted an Uncertified 3 Year Driving Record as an attachment with your application
Recruitment Timelines -

ABOUT US!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

• Taking only what we need
• Leaving some for others
• Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.
Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051.
Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

KNOWLEDGE, SKILLS, AND ABILITIES

• Must meet all current advanced care certifications per the Ambulance Act.
• Must be certified with Base Hospital (CPER) and maintain certification as outlined in the Maintenance of Certification Letter provided by CPER.
• Must have a valid Class F Ontario Driver’s License and acceptable driving record.
• Successful completion of Paramedic Physical Abilities Test (OPPAT).
• Knowledge of, competency, and ability to comply with basic and advanced life support and advanced life support standards, and policies, procedures, legislation, and regulations (e.g., highway traffic act).
• Ability to exercise judgement in stressful emergency situations while assessing patient needs, and make decisions dealing with sensitive and emotional issues impacting the safety and wellbeing of staff and the public, often with far-reaching consequences.
• Communication and human relations skills to readily develop rapport and provide medical information so that it is understandable to patients, their families/friends, and witnesses, who may be distressed, uncooperative, and/or physical; gather information to assess situations; provide detailed patient reports to medical staff; and participate as an effective team member.
• Ability to read and interpret legislation, periodicals, policies, procedures, policy manuals, and internal communications. Ability to read maps. Ability to write clear, concise, legible reports.
• Ability to use a two-way radio.
• Ability to adapt to changing emergency situations, priorities, and technologies.
• Ability to work rotating shifts in a 24/7 operation, including weekends and statutory holidays. Overtime due to early and late calls is often required and is mandatory in emergency situations.
• Must provide an acceptable Police Vulnerable Sector Check (level 3).Ability to support and demonstrate the Region’s values.
• 
  The Region of Waterloo is an equal opportunity employer dedicated to an inclusive and accessible recruitment process. We actively encourage applications from diverse groups, including Black, racialized, First Nations, Métis, Inuit individuals, women, people with disabilities, and 2SLGBTQIA+ persons, and are committed to equity, diversity, accessibility, and inclusion in the workplace.
  For an accommodation request, please contact us and we will work with you to meet your accessibility needs. Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number (519) 575-4400 to request an alternate format, or email talentmanagement@regionofwaterloo.ca.
  Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).

THE ROLE

Provides advanced emergency medical care and drives ambulances.

DUTIES/RESPONSIBILITIES

• Reports for work on time, in proper uniform, and fit for duty. Complies with policies, procedures, legislation, and regulations.
• Performs patient assessment and care, per basic life support patient care standards and advanced life support patient care standards. Administers medical interventions deemed necessary by Base Hospital and the Region.
• Operates ambulances and emergency response vehicles per legislation, policy, and weather and traffic conditions, to, from, and between treatment facilities. Restrains patients, staff, other passengers, equipment, and supplies as appropriate.
• Responds to calls. Maintains contact with central ambulance communications centre regarding the status, location, and movement of ambulances/emergency response vehicles. Complies with direction regarding vehicle movements. Notifies communications centre when vehicles are removed from service for repair/maintenance, or involved in an accident.
• Communicates with other staff, health care providers, emergency care providers, the public, and patients, in a professional and supportive manner.
• Provides detailed patient reports to medical staff upon arrival at hospitals. Prepares written/ electronic reports as required and in a timely manner (e.g., ambulance calls, incident/occurrences, personal injury/body fluids exposure, accidents, operational activity) and other related documentation. Separates, sorts, and distributes copies per policy and regulations.
• Attends mandatory, continuing medical education, and divisional training programs. Participates in public relations and quality assurance programs.
• Maintains vehicles and equipment so they are stocked, clean, sanitary, and mechanically safe, per standards. Reports deficiencies to on-duty supervisor, and assists to correct where qualified.
• Performs routine housekeeping, and checks, maintains, and stocks stations as required. Uses a p-card for vehicle fuel, fluids, and minor repairs when travelling outside Waterloo Region.
• Secures controlled drugs at all times, and records use per legislation.
• Participates to train and acts as preceptor for co-op and advanced/primary care paramedic students.
• Performs related duties as assigned.