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Jobs in New South Wales

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About 12437 results in (1) seconds
Front Office Manager at Skilled Jobs Australia
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Office Administrators/Office Managers EOI at The Adecco Group
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service Manager at Adzuna
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Front Office Duty Manager at Stamford Plaza Melbourne
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Senior Client Service & Escalations Manager at Cushman and Wakefield
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service - Group Customer Experience Manager at Capital Group
New South Wales, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Office Manager at Australia Education Group Pty Ltd
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Front Office Duty Manager at Pegasus Apart'Hotel
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Administration Manager/Admin Officer at Private Advertiser
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Social Media & Content Manager at Collective Clean Energy Fund
New South Wales, Victoria, Australia - Full Time
Skills Needed
N/A
People and Culture Coordinator at WORLD FITNESS CARTEL
New South Wales, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 7 year(s)
Employee Relations Officer at United Talent Agency
New South Wales, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 7 year(s)
Office Manager at Seek Australia
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Assistant Front Office Manager at Stamford Hotels & Resorts
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Office Operations Manager & Executive Assistant at Journey Beyond
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Office Operations Manager & Executive Assistant at Journey Beyond
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Assistant Manager (Front Office) at Stamford Hotels and Resorts
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Office Manager at Indeed - Australia
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Operations Manager at Patterson
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Executive Assistant & Office Manager at Pathfinder Recruitment
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Front Office Manager at Skilled Jobs Australia
New South Wales, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

03 Dec, 26

Salary

0.0

Posted On

04 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Hotels & Accommodation

Description

About the job


  • Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours? Position Overview At Hunter Douglas, we're passionate about delivering exceptional customer experiences. As the global leader in window coverings, we're known for our innovative products, trusted brands and commitment to quality. Behind every great product is a team dedicated to providing outstanding service—and we're looking for a Customer Experience Team Leader to help lead the way.Reporting to the National Customer Service Manager, you'll lead a team of Customer Experience Specialists, ensuring our customers receive professional, responsive and solution-focused support every step of the way. You'll coach and develop your team, oversee daily operations, manage customer escalations and work collaboratively across the business to continuously improve the customer experience.If you're a people-focused leader who enjoys balancing operational excellence with team development and customer satisfaction, we'd love to hear from you.What you'll do Lead, coach and develop a high-performing team of Customer Experience Specialists.
  • Drive a positive, collaborative and customer-first team culture.
  • Oversee daily customer service operations across phone, email and CRM systems.
  • Allocate workloads to ensure service levels and response times are consistently achieved.
  • Conduct regular coaching sessions, one-on-ones and performance reviews.
  • Support recruitment, onboarding and workforce planning.
  • Manage complex customer enquiries and escalations, ensuring timely resolution.
  • Work closely with Sales, Manufacturing, Supply Chain and Operations to deliver seamless customer outcomes.
  • Monitor team performance, customer feedback and service metrics to identify opportunities for improvement.
  • Support CRM enhancements, continuous improvement initiatives and future automation projects
  • All other duties as assigned
  • Who you are Experience leading a customer service, customer experience or contact centre team.
  • A passion for coaching and developing people.
  • Strong customer service and problem-solving skills with a solutions-focused mindset.
  • Experience managing customer escalations and delivering positive customer outcomes.
  • The ability to build strong relationships with internal and external stakeholders.
  • Experience working with service level targets, KPIs and operational reporting.
  • Confidence using CRM systems and Microsoft Office applications.
  • A continuous improvement mindset and the ability to identify practical ways to improve processes and service delivery.
  • What's in it for you Join a global market leader and trusted premium brand.
  • Be part of a supportive and collaborative team culture.
  • Ongoing training, development, and career growth opportunities.
  • Access to Social Club.
  • Birthday Leave: enjoy additional day of leave to celebrate your special day!
  • The chance to make a genuine impact on the customer experience.

 

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Responsibilities
Front Office Manager at Skilled Jobs Australia
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Office Administrators/Office Managers EOI at The Adecco Group
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service Manager at Adzuna
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Front Office Duty Manager at Stamford Plaza Melbourne
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Senior Client Service & Escalations Manager at Cushman and Wakefield
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service - Group Customer Experience Manager at Capital Group
New South Wales, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Office Manager at Australia Education Group Pty Ltd
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Front Office Duty Manager at Pegasus Apart'Hotel
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Administration Manager/Admin Officer at Private Advertiser
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Social Media & Content Manager at Collective Clean Energy Fund
New South Wales, Victoria, Australia - Full Time
Skills Needed
N/A
People and Culture Coordinator at WORLD FITNESS CARTEL
New South Wales, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 7 year(s)
Employee Relations Officer at United Talent Agency
New South Wales, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 7 year(s)
Office Manager at Seek Australia
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Assistant Front Office Manager at Stamford Hotels & Resorts
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Office Operations Manager & Executive Assistant at Journey Beyond
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Office Operations Manager & Executive Assistant at Journey Beyond
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Assistant Manager (Front Office) at Stamford Hotels and Resorts
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Office Manager at Indeed - Australia
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Operations Manager at Patterson
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Executive Assistant & Office Manager at Pathfinder Recruitment
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A