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Dutch Speaking Customer Experience Specialist (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Support, Troubleshooting, Crm Database Management, Problem Solving, Verbal Communication, Written Communication, Tech Literacy, Empathy
Specialization
Candidates must be native or fluent in Dutch (C1/C2) with a strong command of English (B2) and be legally able to work in Lisbon. A customer-first mindset and basic tech literacy are required, while prior customer service experience is a plus.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Material Auditing, Platform Safety, Incident Resolution, Emotional Neutrality, Data Accuracy, Policy Enforcement
Specialization
Requires native or near-native Ukrainian fluency and B2 level English. Candidates must possess EU citizenship, a Portuguese Residence Card, or official Refugee Status.
Italian Speaking Customer Advisor (With Relocation Package) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Multi Channel Communication, Problem Solving, Digital Literacy, Empathetic Communication, Platform Advocacy, Performance Metrics
Specialization
Candidates must have native or near-native Italian mastery and a B2 level of English. A natural curiosity for technology and the ability to work a rotating schedule are also required.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim), , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Service, Problem Solving, Technical Troubleshooting, Fraud Mitigation, Multichannel Communication, Multitasking, Software Operation
Specialization
Candidates must have flawless written and spoken French and intermediate English (B2). No specific professional background is required, but applicants must be comfortable with technology and available for a 24/7 rotating shift schedule.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
French Proficiency, English Proficiency, Customer Success, Technical Troubleshooting, Data Privacy, Digital Literacy, Financial Software Navigation, Problem Solving, Communication Skills, Conflict Resolution
Specialization
Requires native or C1/C2 level French and at least B2 level English proficiency. No prior banking experience is needed, but candidates must be digitally literate and capable of handling sensitive financial data with discretion.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Problem Solving, Data Privacy Compliance, Fraud Prevention, Multitasking, Digital Tool Navigation
Specialization
Requires native or near-native French fluency and intermediate English (B2 level). Candidates must be tech-savvy and either reside in or be willing to relocate to Lisbon.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Account Management, Digital Fluency, Empathy, Multitasking
Specialization
Candidates must have excellent verbal and written French skills and a professional intermediate level of English (B2). No prior finance experience is required, but digital fluency and a patient attitude are essential.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Financial Tool Management, Digital Fluency, Empathy, Communication Skills
Specialization
Requires excellent speaking and writing skills in French and a professional B2 level in English. No previous experience is necessary, but candidates must be digitally fluent and empathetic.
Russian Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Russian Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Digital Communication, Conflict Resolution, Community Standards Enforcement, Time Management
Specialization
Candidates must have native or near-native Russian and B2 English skills, along with valid Portuguese residency or EU citizenship. Prior customer service experience is preferred but not required.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Cascais, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Analytical Troubleshooting, Financial Compliance, Omnichannel Communication, Digital Wallet Knowledge, Payment Processing, Technical Troubleshooting, Kpi Management
Specialization
Requires native or near-native French fluency and upper-intermediate English (B2). Candidates should possess a growth mindset, professional dependability, and comfort with digital software tools.
French Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
Cascais, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Analytical Troubleshooting, Financial Compliance, Omnichannel Communication, Digital Wallet Knowledge, Payment Processing, Technical Troubleshooting, Kpi Management
Specialization
Requires native or near-native French fluency and upper-intermediate English (B2). Candidates should possess a growth mindset, professional dependability, and comfort with digital tools.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
Ukrainian Language, English Language, Content Moderation, Policy Enforcement, Ticket Management, Customer Support, Analytical Thinking, Empathy, Attention To Detail
Specialization
Must be fluent in Ukrainian with B2 English proficiency and possess valid EU citizenship, Portuguese residency, or refugee status. Ability to handle sensitive graphic material and work a rotational shift schedule is required.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Amadora, , Portugal - Full Time
Skills Needed
Ukrainian Language Mastery, English Proficiency, Content Moderation, Customer Care, Issue Management, Policy Compliance, Analytical Thinking, Empathy
Specialization
Candidates must be fluent in Ukrainian and English (B2) and possess a valid Portuguese Residency Card, EU Citizenship, or Refugee Documentation. Ability to handle sensitive content and work a rotating shift schedule is required.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim), , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Service, Problem Solving, Technical Support, Fraud Detection, Communication Skills, Computer Literacy
Specialization
Candidates must be fluent in French and have a B2 level of English. No previous experience is required as full training is provided, but availability for a 24/7 rotating shift is mandatory.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
Ukrainian Language, English Language, Content Moderation, Policy Enforcement, Ticket Management, Analytical Thinking, Resilience, Customer Support
Specialization
Must be fluent in Ukrainian and English (B2) with valid legal eligibility to work in Portugal. Ability to handle sensitive graphic material and work rotating shifts is required.
German Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
German Fluency, English Proficiency, Technical Troubleshooting, B2b Customer Support, Pos Platform Management, Account Administration, Data Entry, Case Documentation, Software Navigation, Hardware Configuration
Specialization
Candidates must be native or near-native German speakers with professional English skills and currently reside in Portugal with valid working rights. Technical aptitude and flexibility to work rotating shifts are required.
Norwegian Speaking Customer Experience Specliast (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Norwegian Fluency, English Proficiency, Customer Service, Issue Resolution, Troubleshooting, Crm Proficiency, Communication Skills, Multitasking, Digital Tool Adaptation, Empathy
Specialization
Candidates must have native or near-native fluency in Norwegian and professional command of English. They must be legally eligible to work in Portugal and reside in or be willing to relocate to Lisbon independently.
Russian Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim), , Portugal - Full Time
Skills Needed
Russian Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Community Management, Email Communication, Live Chat Support, Conflict Resolution, Data Privacy Knowledge
Specialization
Candidates must be fluent in Russian and professional in English, with valid Portuguese work authorization. Previous experience in service or hospitality is a plus, but not required.
Russian Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Russian Language, English Language, Customer Support, Technical Problem Solving, Digital Communication, Conflict Resolution, Community Standards Enforcement, Email Management, Chat Support
Specialization
Candidates must be native or near-native Russian speakers with B2 English proficiency and valid legal residency in Portugal. Prior customer service experience is preferred but not required, and flexibility for rotating shifts is essential.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Digital Payment Systems, Account Management, Multitasking, Empathy, Communication Skills
Specialization
Requires excellent verbal and written French skills and an intermediate (B2) level of English. No prior experience is necessary as full training is provided, but digital fluency and empathy are required.
Dutch Speaking Customer Experience Specialist (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

1400.0

Posted On

14 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Dutch Fluency, English Proficiency, Customer Support, Troubleshooting, CRM Database Management, Problem Solving, Verbal Communication, Written Communication, Tech Literacy, Empathy

Industry

Business Consulting and Services

Description
Are you a natural problem solver with a passion for helping people? Do you speak Dutch fluently and want to build a rewarding career in one of Europe's most vibrant, coastal capitals? We are seeking enthusiastic, driven Dutch-speaking Customer Experience Specialists to join our growing international team in Lisbon, Portugal. In this role, you will represent a world-renowned, leading global household appliance and consumer electronics brand, ensuring their customer base receives exceptional support. This is a fully on-site position based in our modern, well-connected Lisbon office. The Role & Responsibilities As a Customer Experience Specialist, you are the primary point of contact for the brand. Your goal is to transform standard customer service interactions into positive, memorable brand experiences. Customer Support: Handle incoming inquiries from Dutch-speaking customers via phone, email, and digital chat platforms regarding product features, warranties, deliveries, installations, and orders. Troubleshooting & Problem Solving: Actively listen to customer issues regarding home appliances/electronics, diagnose the problem, and provide clear, step-by-step solutions or coordinate with the technical service network. Data Accuracy: Document and update all customer interactions, complaints, and solutions accurately within our CRM database to ensure seamless case management. Brand Ambassador: Maintain an in-depth understanding of the brand's product lines, technology, and corporate values, representing them with empathy and professionalism. Continuous Learning: Participate in regular paid training sessions to stay updated on new product launches, technical specifications, and customer service methodologies. Profile Requirements We value a positive attitude, empathy, and strong communication skills above all else. Whether you are an experienced professional or looking to kickstart your career abroad, we provide full training to set you up for success. Must-Haves: Language Skills: Native or fluent (C1/C2 level) proficiency in Dutch, along with a strong working command (B2 level) of English. Location/Status: Already based in Lisbon, or fully willing and legally able to relocate to Portugal completely on your own. Communication Style: Excellent verbal and written communication skills with a patient, solution-oriented, and customer-first mindset. Tech Literacy: Comfortable working with computers, navigating multiple software screens, and learning new digital tools. Nice-to-Haves: Prior experience in customer service, call centers, retail, hospitality, or technical support is an asset, but not mandatory. An interest in smart home technology, consumer electronics, or modern home appliances. Schedule & Working Hours Shifts: 5 days a week, 8 hours per day. Operational Hours: Rotating shifts scheduled within the window of 07:00 – 17:00. Enjoy a stable daytime schedule that leaves your late afternoons and evenings completely free to enjoy Lisbon's beaches, culture, and nightlife! Compensation & Benefits We offer a highly competitive salary structure designed to provide financial stability and reward your day-to-day performance: Base Salary: €1,400 gross per month, paid 14 times a year (includes standard Portuguese summer and Christmas bonuses). Language Allowance: €150 monthly allowance specifically for your Dutch language expertise. Performance Bonus: Up to €100 monthly KPI bonus based on meeting quality and efficiency targets. Meal Allowance: €7 per working day (adds approximately €140–€150 net extra per month). Health & Life Insurance: Comprehensive private insurance coverage starting from day one of your contract. Career Progression: Clear pathways for rapid professional growth. We prioritize internal promotions for Team Leader, Quality Assurance, and Trainer roles. Company Culture: A diverse, multicultural workplace with team-building activities, cultural events, and a highly supportive management team. Important Note on Relocation Please note that no relocation package or flight reimbursement is provided for this position. If you are applying from the Netherlands, Belgium, or elsewhere abroad, you must be prepared to manage and fund your own travel, paperwork, and housing arrangements in Lisbon independently. Ready to Apply? If you are ready to take the next step in your career and experience life in sunny Lisbon, click Apply Now and submit your CV in English!
Responsibilities
Act as the primary contact for Dutch-speaking customers, providing support via phone, email, and chat regarding home appliances and electronics. Responsibilities include diagnosing technical issues, documenting interactions in the CRM, and maintaining brand standards.
Dutch Speaking Customer Experience Specialist (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Support, Troubleshooting, Crm Database Management, Problem Solving, Verbal Communication, Written Communication, Tech Literacy, Empathy
Specialization
Candidates must be native or fluent in Dutch (C1/C2) with a strong command of English (B2) and be legally able to work in Lisbon. A customer-first mindset and basic tech literacy are required, while prior customer service experience is a plus.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Material Auditing, Platform Safety, Incident Resolution, Emotional Neutrality, Data Accuracy, Policy Enforcement
Specialization
Requires native or near-native Ukrainian fluency and B2 level English. Candidates must possess EU citizenship, a Portuguese Residence Card, or official Refugee Status.
Italian Speaking Customer Advisor (With Relocation Package) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Multi Channel Communication, Problem Solving, Digital Literacy, Empathetic Communication, Platform Advocacy, Performance Metrics
Specialization
Candidates must have native or near-native Italian mastery and a B2 level of English. A natural curiosity for technology and the ability to work a rotating schedule are also required.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim), , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Service, Problem Solving, Technical Troubleshooting, Fraud Mitigation, Multichannel Communication, Multitasking, Software Operation
Specialization
Candidates must have flawless written and spoken French and intermediate English (B2). No specific professional background is required, but applicants must be comfortable with technology and available for a 24/7 rotating shift schedule.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
French Proficiency, English Proficiency, Customer Success, Technical Troubleshooting, Data Privacy, Digital Literacy, Financial Software Navigation, Problem Solving, Communication Skills, Conflict Resolution
Specialization
Requires native or C1/C2 level French and at least B2 level English proficiency. No prior banking experience is needed, but candidates must be digitally literate and capable of handling sensitive financial data with discretion.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Problem Solving, Data Privacy Compliance, Fraud Prevention, Multitasking, Digital Tool Navigation
Specialization
Requires native or near-native French fluency and intermediate English (B2 level). Candidates must be tech-savvy and either reside in or be willing to relocate to Lisbon.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Account Management, Digital Fluency, Empathy, Multitasking
Specialization
Candidates must have excellent verbal and written French skills and a professional intermediate level of English (B2). No prior finance experience is required, but digital fluency and a patient attitude are essential.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Financial Tool Management, Digital Fluency, Empathy, Communication Skills
Specialization
Requires excellent speaking and writing skills in French and a professional B2 level in English. No previous experience is necessary, but candidates must be digitally fluent and empathetic.
Russian Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Russian Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Digital Communication, Conflict Resolution, Community Standards Enforcement, Time Management
Specialization
Candidates must have native or near-native Russian and B2 English skills, along with valid Portuguese residency or EU citizenship. Prior customer service experience is preferred but not required.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Cascais, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Analytical Troubleshooting, Financial Compliance, Omnichannel Communication, Digital Wallet Knowledge, Payment Processing, Technical Troubleshooting, Kpi Management
Specialization
Requires native or near-native French fluency and upper-intermediate English (B2). Candidates should possess a growth mindset, professional dependability, and comfort with digital software tools.
French Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
Cascais, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Analytical Troubleshooting, Financial Compliance, Omnichannel Communication, Digital Wallet Knowledge, Payment Processing, Technical Troubleshooting, Kpi Management
Specialization
Requires native or near-native French fluency and upper-intermediate English (B2). Candidates should possess a growth mindset, professional dependability, and comfort with digital tools.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
Ukrainian Language, English Language, Content Moderation, Policy Enforcement, Ticket Management, Customer Support, Analytical Thinking, Empathy, Attention To Detail
Specialization
Must be fluent in Ukrainian with B2 English proficiency and possess valid EU citizenship, Portuguese residency, or refugee status. Ability to handle sensitive graphic material and work a rotational shift schedule is required.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Amadora, , Portugal - Full Time
Skills Needed
Ukrainian Language Mastery, English Proficiency, Content Moderation, Customer Care, Issue Management, Policy Compliance, Analytical Thinking, Empathy
Specialization
Candidates must be fluent in Ukrainian and English (B2) and possess a valid Portuguese Residency Card, EU Citizenship, or Refugee Documentation. Ability to handle sensitive content and work a rotating shift schedule is required.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim), , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Service, Problem Solving, Technical Support, Fraud Detection, Communication Skills, Computer Literacy
Specialization
Candidates must be fluent in French and have a B2 level of English. No previous experience is required as full training is provided, but availability for a 24/7 rotating shift is mandatory.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
Ukrainian Language, English Language, Content Moderation, Policy Enforcement, Ticket Management, Analytical Thinking, Resilience, Customer Support
Specialization
Must be fluent in Ukrainian and English (B2) with valid legal eligibility to work in Portugal. Ability to handle sensitive graphic material and work rotating shifts is required.
German Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
German Fluency, English Proficiency, Technical Troubleshooting, B2b Customer Support, Pos Platform Management, Account Administration, Data Entry, Case Documentation, Software Navigation, Hardware Configuration
Specialization
Candidates must be native or near-native German speakers with professional English skills and currently reside in Portugal with valid working rights. Technical aptitude and flexibility to work rotating shifts are required.
Norwegian Speaking Customer Experience Specliast (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Norwegian Fluency, English Proficiency, Customer Service, Issue Resolution, Troubleshooting, Crm Proficiency, Communication Skills, Multitasking, Digital Tool Adaptation, Empathy
Specialization
Candidates must have native or near-native fluency in Norwegian and professional command of English. They must be legally eligible to work in Portugal and reside in or be willing to relocate to Lisbon independently.
Russian Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim), , Portugal - Full Time
Skills Needed
Russian Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Community Management, Email Communication, Live Chat Support, Conflict Resolution, Data Privacy Knowledge
Specialization
Candidates must be fluent in Russian and professional in English, with valid Portuguese work authorization. Previous experience in service or hospitality is a plus, but not required.
Russian Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Russian Language, English Language, Customer Support, Technical Problem Solving, Digital Communication, Conflict Resolution, Community Standards Enforcement, Email Management, Chat Support
Specialization
Candidates must be native or near-native Russian speakers with B2 English proficiency and valid legal residency in Portugal. Prior customer service experience is preferred but not required, and flexibility for rotating shifts is essential.
French Speaking Customer Advisor (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Digital Payment Systems, Account Management, Multitasking, Empathy, Communication Skills
Specialization
Requires excellent verbal and written French skills and an intermediate (B2) level of English. No prior experience is necessary as full training is provided, but digital fluency and empathy are required.