THE OPPORTUNITY:

A well-established, busy clinic located in the Niagara region is looking for a Medical Administrator/Medical Receptionist (full-time) to join their team due to the busy nature of the clinic.
Working alongside a team of administrative staff and healthcare professionals you will engage with a large portfolio of patients. This role will work very closely with the doctor to provide the best possible care to the patients through coordination and communication. If you like a challenging work environment, in a fast-paced clinic, where you can learn new things AND develop professionally…this could be ideal for you!

POSITION DESCRIPTION:

As the Medical Administrator, you will be responsible for ensuring the clinic is continuously running smoothly. Your duties will include, but are not limited to:

• Answering patient calls and scheduling or rescheduling appointments
• Greeting patients upon arrival and administering any necessary paperwork
• Updating patient files with medical history, insurance information, etc.
• Process payments when required
• Ensure office supplies are tracked, ordered and stored appropriately
• Receive shipments of medication and office supplies
• Answer patient inquiries, concerns, etc.
• Call patients to remind them of upcoming appointments and schedule off-site services
• Work with referring doctors’ offices to obtain patient charts and history

EXPERIENCE:

• 3 + years of experience working in a busy medical office
• 3+ years working in the role of medical administrator, medical receptionist, office manager within a busy clinic setting

QUALIFICATIONS:

• Post-secondary education required
• Advanced diploma in Medical Administration/Medical Secretary a strong asset
• 3+ years’ experience in a similar role

EDUCATION:

• Minimum completion of high school diploma
• Advanced diploma in Medical Administration/Medical Secretary a strong asset

WHAT ARE WE KNOWN FOR AND HOW DO WE HELP?

• Helping talented professionals secure new, exciting and rewarding career opportunities
• Treating each unique individual with professionalism, respect and integrity
• Meeting your distinct needs by matching you with the right corporate culture

• Answering patient calls and scheduling or rescheduling appointments
• Greeting patients upon arrival and administering any necessary paperwork
• Updating patient files with medical history, insurance information, etc.
• Process payments when required
• Ensure office supplies are tracked, ordered and stored appropriately
• Receive shipments of medication and office supplies
• Answer patient inquiries, concerns, etc.
• Call patients to remind them of upcoming appointments and schedule off-site services
• Work with referring doctors’ offices to obtain patient charts and histor