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Application Support Analyst at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Application Support, Programming, Debugging, Sql, Siebel, Api Support, Ci/Cd, Version Control, Communication, Troubleshooting, Data Remediation, Integration Management, Reference Data Management, Stored Procedures, Json, Soap, Rest
Specialization
Candidates should have necessary experience in second/third level support for enterprise systems, particularly with Siebel. Proficiency in SQL and experience with API support and CI/CD toolsets are also required.
Experience Required
Minimum 5 year(s)
Associate Director, Cyber Program at myCareer - NSW Government
, , Australia - Full Time
Skills Needed
N/A
Specialization
Candidates should have significant experience in cybersecurity management and program development. A strong understanding of current cyber threats and mitigation strategies is essential.
Experience Required
Minimum 5 year(s)
Project Officer at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Project Management, Analytical Skills, Problem Solving, Communication Skills, Stakeholder Management, Budget Management, Research, Documentation
Specialization
The ideal candidate should have project management expertise and strong analytical skills. Excellent communication and stakeholder management abilities are also essential for success in this role.
Experience Required
Minimum 2 year(s)
Assistant Service Advisor at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Organizational Skills, Problem Solving, Communication, Customer Service, Team Collaboration, Process Improvement, Quality Assurance, Training Support, Documentation, Workflow Coordination, Data Reporting, Enquiry Resolution, Flexibility, Resilience, Continuous Learning, Customer Experience
Specialization
To excel in this role, you should be a team player with strong organizational skills and a problem-solving mindset. Clear and confident communication is essential, along with a commitment to continuous learning.
Assistant Household Services Officer at myCareer - NSW Government
, , Australia - Full Time
Skills Needed
Function Management, Food Service, Customer Service, Protocol Knowledge, Attention To Detail, Event Coordination, Staff Management, Alcohol Service Accreditation, Food Handling Certification
Specialization
Extensive experience in function management and knowledge of Vice Regal protocols are required. Candidates should also have a passion for customer service and the ability to work flexible hours.
Experience Required
Minimum 5 year(s)
Team Leader at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Team Management, Risk Assessment, Compliance, Stakeholder Engagement, Project Management, Communication, Training, Capability Building, Data Quality, Reporting, Continuous Improvement, Child Safety, Legislative Requirements, Negotiation, Performance Management
Specialization
Candidates should have a demonstrated understanding of child safeguarding practices and experience in regulatory roles. A Certificate IV in Government Investigations is essential, along with a current Working with Children Check.
Experience Required
Minimum 5 year(s)
Highway Equipment Operator I at Calvert County Government
, , United States - Full Time
Skills Needed
Road Maintenance, Highway Maintenance, Equipment Operation, Traffic Control, Sign Fabrication, Herbicide Application, Snow Removal, Janitorial Duties, Physical Labor, Team Collaboration, Public Interaction, Record Keeping, Emergency Response, Pothole Patching, Drainage Installation, Tool Operation
Specialization
Candidates must have a high school diploma or GED and two years of relevant experience in road or highway maintenance. A valid driver's license is required, along with the ability to obtain several certifications within six months of employment.
Experience Required
Minimum 2 year(s)
Clerk II at Laurens County Government
Laurens, South Carolina, United States - Full Time
Skills Needed
Customer Service, Clerical Work, Data Entry, Bookkeeping, Document Preparation, File Maintenance, Financial Transactions, Communication, Office Equipment Operation, Problem Solving, Typing, Proofreading, Assisting Customers, Handling Payments, Maintaining Logs, Special Projects
Specialization
A high school diploma or GED is required, along with six months to one year of experience in handling currency and customer service. Additional experience in clerical or administrative work is preferred.
Janitor at Laurens County Government
Laurens, South Carolina, United States - Full Time
Skills Needed
Cleaning, Maintenance, Sanitizing, Dusting, Vacuuming, Sweeping, Mopping, Minor Repairs, Safety, Equipment Operation, Orderliness, Responding To Inquiries, Stocking Supplies, Window Cleaning, Accident Response, High Touch Point Cleaning
Specialization
A high school diploma or GED equivalent is required, along with six months of experience as a janitor or laborer. A valid state driver's license is also necessary.
Senior Program Officer at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Program Management, Project Management, Stakeholder Engagement, Communication, Negotiation, Analytical Skills, Agile Methodologies, Risk Management, Mentoring, Continuous Improvement
Specialization
Candidates should have extensive experience in program or project management, preferably in an agile environment, and possess strong communication and analytical skills. Relevant tertiary qualifications are also required.
Experience Required
Minimum 5 year(s)
Assessment Officer at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Risk Analysis, Assessment, Decision Making, Communication, Information Gathering, Critical Analysis, Evaluation, Integrity, Trust, Service, Accountability, Respect, Empathy
Specialization
A tertiary qualification in a relevant discipline and/or extensive relevant workplace experience is required. Demonstrated experience in risk analysis and assessment, as well as administrative or regulatory decision making, is preferred.
Experience Required
Minimum 2 year(s)
Executive Director, Professional Standards Authority at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Strategic Leadership, Governance, Cultural Uplift, Legal Expertise, Regulatory Expertise, Stakeholder Engagement, Communication, Negotiation, Innovation, Team Leadership, Public Administration, Risk Management, Policy Influence, Consumer Protection, Professional Standards, Organizational Management
Specialization
The ideal candidate will be a strategic and visionary leader with deep expertise in governance, law, and regulation. You bring executive-level experience in managing complex organisations or regulatory environments, with strong political acumen and the ability to influence at the highest levels of government and industry.
Experience Required
Minimum 10 year(s)
Talent Acquisition Partner at myCareer - NSW Government
, , Australia - Full Time
Skills Needed
Talent Acquisition, Recruitment, Stakeholder Management, Communication, Problem Solving, Networking, Compliance, Government Legislation, Assessment Strategies, Candidate Attraction, End To End Recruitment, Best Practice Advice, Public Sector Frameworks, Engagement, Workforce Selection, Dynamic Strategies
Specialization
The ideal candidate should have strong networking skills and experience in delivering recruitment solutions while maintaining compliance with the GSE Act. Excellent communication and problem-solving skills are essential for understanding hiring needs and executing talent acquisition services.
Experience Required
Minimum 5 year(s)
Assistant Ministerial Liaison Officer at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Interpersonal Skills, Oral Communication, Time Management, Planning, Organizational Skills, Microsoft Office, Workflow Systems, Records Management
Specialization
Candidates should possess excellent interpersonal and communication skills, along with strong time management and organizational abilities. Proficiency in Microsoft Office and an understanding of records management principles are also required.
Service Advisor at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Stakeholder Engagement, Problem Solving, Process Improvement, Training Support, Quality Assurance, Compliance, Operational Support, Team Collaboration, Service Standards, Auditing, Service Trends, Feedback Management, Adaptability, Legislative Knowledge
Specialization
The ideal candidate should possess strong communication skills and a proactive approach to problem-solving. Experience in customer service or regulatory environments is highly desirable.
Experience Required
Minimum 2 year(s)
Principal Developer (Backend & Frontend) at myCareer - NSW Government
Lithgow, New South Wales, Australia - Full Time
Skills Needed
Microservices, Restful Apis, Spring Boot, Cloud Computing, Aws, Terraform, Java, React, Javascript, Typescript, Html5, Css3, Redux, Git, Agile Methodology, Ci/Cd Pipelines, Web Accessibility
Specialization
Candidates should have extensive experience in developing microservices and RESTful APIs, with strong knowledge of cloud platforms like AWS. Proficiency in frontend technologies such as JavaScript and React is also required, along with experience in complex transformation projects.
Experience Required
Minimum 5 year(s)
Business Support Officer at myCareer - NSW Government
, , Australia - Full Time
Skills Needed
Administrative Support, Customer Service, Attention To Detail, Organizational Skills, Reception, Records Management, Event Coordination, Documentation Preparation
Specialization
The ideal candidate should have experience in an administrative support role and possess strong attention to detail and customer service skills. A proactive attitude and excellent organizational skills are also essential for success in this position.
Experience Required
Minimum 2 year(s)
Senior Business Analyst at myCareer - NSW Government
Lithgow, New South Wales, Australia - Full Time
Skills Needed
Business Analysis, Agile Environment, Requirements Elicitation, Relationship Building, Research Skills, Analytical Skills, Problem Solving, Technical Concepts, Data Analytics
Specialization
Candidates should have experience in business analysis within an agile environment and possess strong analytical and problem-solving skills. A basic understanding of technical concepts and experience in data analytics are also highly regarded.
Experience Required
Minimum 5 year(s)
Protocol Officer at myCareer - NSW Government
, , Australia - Full Time
Skills Needed
Protocol, Event Logistics, Stakeholder Engagement, Communication Skills, Attention To Detail, Agility, Judgement, Initiative, Discretion, Professionalism, Tact
Specialization
Candidates should have a sound understanding of Australian protocols and proven experience in planning complex events. Strong communication skills and the ability to manage competing priorities in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Triage Advisor at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Analytical Skills, Decision Making Skills, Communication Skills, Stakeholder Engagement, Customer Service, Procedural Fairness, Collaboration, Adaptability, Record Keeping
Specialization
The ideal candidate should have strong analytical and decision-making skills, excellent communication abilities, and a commitment to customer service. Experience in a fast-paced environment and the ability to manage competing priorities are also essential.
Experience Required
Minimum 2 year(s)
Application Support Analyst at myCareer - NSW Government
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

28 Feb, 26

Salary

125720.0

Posted On

30 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Application Support, Programming, Debugging, SQL, Siebel, API Support, CI/CD, Version Control, Communication, Troubleshooting, Data Remediation, Integration Management, Reference Data Management, Stored Procedures, JSON, SOAP, REST

Industry

Government Administration

Description
Application Support Analyst Full-Time (35hpw) Temporary Opportunities available till 30th June 2026 Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable) Grade: DCS Clerk Grade 7/8 Salary Range: $113,574 - $125,720p.a. base salary dependent on experience, plus superannuation Government Technology Platforms (GTP) is seeking a dedicated Application Support Analyst to join our team. This role involves providing application support and operational maintenance to ensure our products and systems meet business objectives. Key Accountabilities: Provide day-to-day functional and technical application support for a range of government applications and digital products. Perform programming and debugging duties to develop queries/reports and troubleshoot programmatic issues. Build and test application change requests, including reference data changes. Deploy, configure, and maintain Siebel environments in multiple settings. Troubleshoot high-level application issues, including server configuration and integration with third-party applications. Develop and execute SQL scripts for data remediation and updates. Liaise with client agencies and external service providers to ensure service delivery requirements are met, including outside normal working hours. Skills & Qualifications: Necessary experience in second/third level support for enterprise systems in Siebel IP19 or above. Experience with Siebel reference data management and changes Experience in Siebel Enterprise Intergration Management (EIM) configuration, code migration and troubleshooting Understanding of Siebel data model or experience in MS SQL Server Database Programming. Proficiency in writing SQL queries and stored procedures. Experience in API support, including RAML, Swagger, JSON, SOAP, and REST is highly desired. Hands-on experience with CI/CD toolsets and version control systems, such as Git. Well-developed oral, written, and interpersonal communication skills. Willingness to work after hours and on weekends for production support and deployment activities. Applying is easy! Launch your career to the next level by submitting your resume outlining how you meet the skills and experience of this role. We will then get back in touch after the closing date with the next steps. Salary Grade 07/08, with the base salary for this role starting at 113,574 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Sujatha Sankaran Kutty via Sujatha.sankarankutty@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Monday 8th December 2025 at 9:59am Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Sujatha.sankarankutty@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process
Responsibilities
The Application Support Analyst will provide day-to-day functional and technical application support for government applications and digital products. This includes troubleshooting high-level application issues and maintaining Siebel environments.
Application Support Analyst at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Application Support, Programming, Debugging, Sql, Siebel, Api Support, Ci/Cd, Version Control, Communication, Troubleshooting, Data Remediation, Integration Management, Reference Data Management, Stored Procedures, Json, Soap, Rest
Specialization
Candidates should have necessary experience in second/third level support for enterprise systems, particularly with Siebel. Proficiency in SQL and experience with API support and CI/CD toolsets are also required.
Experience Required
Minimum 5 year(s)
Associate Director, Cyber Program at myCareer - NSW Government
, , Australia - Full Time
Skills Needed
N/A
Specialization
Candidates should have significant experience in cybersecurity management and program development. A strong understanding of current cyber threats and mitigation strategies is essential.
Experience Required
Minimum 5 year(s)
Project Officer at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Project Management, Analytical Skills, Problem Solving, Communication Skills, Stakeholder Management, Budget Management, Research, Documentation
Specialization
The ideal candidate should have project management expertise and strong analytical skills. Excellent communication and stakeholder management abilities are also essential for success in this role.
Experience Required
Minimum 2 year(s)
Assistant Service Advisor at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Organizational Skills, Problem Solving, Communication, Customer Service, Team Collaboration, Process Improvement, Quality Assurance, Training Support, Documentation, Workflow Coordination, Data Reporting, Enquiry Resolution, Flexibility, Resilience, Continuous Learning, Customer Experience
Specialization
To excel in this role, you should be a team player with strong organizational skills and a problem-solving mindset. Clear and confident communication is essential, along with a commitment to continuous learning.
Assistant Household Services Officer at myCareer - NSW Government
, , Australia - Full Time
Skills Needed
Function Management, Food Service, Customer Service, Protocol Knowledge, Attention To Detail, Event Coordination, Staff Management, Alcohol Service Accreditation, Food Handling Certification
Specialization
Extensive experience in function management and knowledge of Vice Regal protocols are required. Candidates should also have a passion for customer service and the ability to work flexible hours.
Experience Required
Minimum 5 year(s)
Team Leader at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Team Management, Risk Assessment, Compliance, Stakeholder Engagement, Project Management, Communication, Training, Capability Building, Data Quality, Reporting, Continuous Improvement, Child Safety, Legislative Requirements, Negotiation, Performance Management
Specialization
Candidates should have a demonstrated understanding of child safeguarding practices and experience in regulatory roles. A Certificate IV in Government Investigations is essential, along with a current Working with Children Check.
Experience Required
Minimum 5 year(s)
Highway Equipment Operator I at Calvert County Government
, , United States - Full Time
Skills Needed
Road Maintenance, Highway Maintenance, Equipment Operation, Traffic Control, Sign Fabrication, Herbicide Application, Snow Removal, Janitorial Duties, Physical Labor, Team Collaboration, Public Interaction, Record Keeping, Emergency Response, Pothole Patching, Drainage Installation, Tool Operation
Specialization
Candidates must have a high school diploma or GED and two years of relevant experience in road or highway maintenance. A valid driver's license is required, along with the ability to obtain several certifications within six months of employment.
Experience Required
Minimum 2 year(s)
Clerk II at Laurens County Government
Laurens, South Carolina, United States - Full Time
Skills Needed
Customer Service, Clerical Work, Data Entry, Bookkeeping, Document Preparation, File Maintenance, Financial Transactions, Communication, Office Equipment Operation, Problem Solving, Typing, Proofreading, Assisting Customers, Handling Payments, Maintaining Logs, Special Projects
Specialization
A high school diploma or GED is required, along with six months to one year of experience in handling currency and customer service. Additional experience in clerical or administrative work is preferred.
Janitor at Laurens County Government
Laurens, South Carolina, United States - Full Time
Skills Needed
Cleaning, Maintenance, Sanitizing, Dusting, Vacuuming, Sweeping, Mopping, Minor Repairs, Safety, Equipment Operation, Orderliness, Responding To Inquiries, Stocking Supplies, Window Cleaning, Accident Response, High Touch Point Cleaning
Specialization
A high school diploma or GED equivalent is required, along with six months of experience as a janitor or laborer. A valid state driver's license is also necessary.
Senior Program Officer at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Program Management, Project Management, Stakeholder Engagement, Communication, Negotiation, Analytical Skills, Agile Methodologies, Risk Management, Mentoring, Continuous Improvement
Specialization
Candidates should have extensive experience in program or project management, preferably in an agile environment, and possess strong communication and analytical skills. Relevant tertiary qualifications are also required.
Experience Required
Minimum 5 year(s)
Assessment Officer at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Risk Analysis, Assessment, Decision Making, Communication, Information Gathering, Critical Analysis, Evaluation, Integrity, Trust, Service, Accountability, Respect, Empathy
Specialization
A tertiary qualification in a relevant discipline and/or extensive relevant workplace experience is required. Demonstrated experience in risk analysis and assessment, as well as administrative or regulatory decision making, is preferred.
Experience Required
Minimum 2 year(s)
Executive Director, Professional Standards Authority at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Strategic Leadership, Governance, Cultural Uplift, Legal Expertise, Regulatory Expertise, Stakeholder Engagement, Communication, Negotiation, Innovation, Team Leadership, Public Administration, Risk Management, Policy Influence, Consumer Protection, Professional Standards, Organizational Management
Specialization
The ideal candidate will be a strategic and visionary leader with deep expertise in governance, law, and regulation. You bring executive-level experience in managing complex organisations or regulatory environments, with strong political acumen and the ability to influence at the highest levels of government and industry.
Experience Required
Minimum 10 year(s)
Talent Acquisition Partner at myCareer - NSW Government
, , Australia - Full Time
Skills Needed
Talent Acquisition, Recruitment, Stakeholder Management, Communication, Problem Solving, Networking, Compliance, Government Legislation, Assessment Strategies, Candidate Attraction, End To End Recruitment, Best Practice Advice, Public Sector Frameworks, Engagement, Workforce Selection, Dynamic Strategies
Specialization
The ideal candidate should have strong networking skills and experience in delivering recruitment solutions while maintaining compliance with the GSE Act. Excellent communication and problem-solving skills are essential for understanding hiring needs and executing talent acquisition services.
Experience Required
Minimum 5 year(s)
Assistant Ministerial Liaison Officer at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Interpersonal Skills, Oral Communication, Time Management, Planning, Organizational Skills, Microsoft Office, Workflow Systems, Records Management
Specialization
Candidates should possess excellent interpersonal and communication skills, along with strong time management and organizational abilities. Proficiency in Microsoft Office and an understanding of records management principles are also required.
Service Advisor at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Stakeholder Engagement, Problem Solving, Process Improvement, Training Support, Quality Assurance, Compliance, Operational Support, Team Collaboration, Service Standards, Auditing, Service Trends, Feedback Management, Adaptability, Legislative Knowledge
Specialization
The ideal candidate should possess strong communication skills and a proactive approach to problem-solving. Experience in customer service or regulatory environments is highly desirable.
Experience Required
Minimum 2 year(s)
Principal Developer (Backend & Frontend) at myCareer - NSW Government
Lithgow, New South Wales, Australia - Full Time
Skills Needed
Microservices, Restful Apis, Spring Boot, Cloud Computing, Aws, Terraform, Java, React, Javascript, Typescript, Html5, Css3, Redux, Git, Agile Methodology, Ci/Cd Pipelines, Web Accessibility
Specialization
Candidates should have extensive experience in developing microservices and RESTful APIs, with strong knowledge of cloud platforms like AWS. Proficiency in frontend technologies such as JavaScript and React is also required, along with experience in complex transformation projects.
Experience Required
Minimum 5 year(s)
Business Support Officer at myCareer - NSW Government
, , Australia - Full Time
Skills Needed
Administrative Support, Customer Service, Attention To Detail, Organizational Skills, Reception, Records Management, Event Coordination, Documentation Preparation
Specialization
The ideal candidate should have experience in an administrative support role and possess strong attention to detail and customer service skills. A proactive attitude and excellent organizational skills are also essential for success in this position.
Experience Required
Minimum 2 year(s)
Senior Business Analyst at myCareer - NSW Government
Lithgow, New South Wales, Australia - Full Time
Skills Needed
Business Analysis, Agile Environment, Requirements Elicitation, Relationship Building, Research Skills, Analytical Skills, Problem Solving, Technical Concepts, Data Analytics
Specialization
Candidates should have experience in business analysis within an agile environment and possess strong analytical and problem-solving skills. A basic understanding of technical concepts and experience in data analytics are also highly regarded.
Experience Required
Minimum 5 year(s)
Protocol Officer at myCareer - NSW Government
, , Australia - Full Time
Skills Needed
Protocol, Event Logistics, Stakeholder Engagement, Communication Skills, Attention To Detail, Agility, Judgement, Initiative, Discretion, Professionalism, Tact
Specialization
Candidates should have a sound understanding of Australian protocols and proven experience in planning complex events. Strong communication skills and the ability to manage competing priorities in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Triage Advisor at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Analytical Skills, Decision Making Skills, Communication Skills, Stakeholder Engagement, Customer Service, Procedural Fairness, Collaboration, Adaptability, Record Keeping
Specialization
The ideal candidate should have strong analytical and decision-making skills, excellent communication abilities, and a commitment to customer service. Experience in a fast-paced environment and the ability to manage competing priorities are also essential.
Experience Required
Minimum 2 year(s)
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