Your Opportunity:
Our team is seeking an Indigenous listener (mental health therapist) to support the Indigenous Support Line, which is a provincial telephone support service available to Indigenous peoples in Alberta. In this role, you will support Indigenous peoples including those in Treaty 6, Treaty 7, and Treaty 8 and Metis Nations of Alberta and Metis Settlements. To be successful in this role, you will use your knowledge of Indigenous communities through the province and resources available to respond to callers needs using culturally-safe, strength-based approaches. The selected candidate will be expected to work on-site to facilitate effective team collaboration and deliver optimal health link services. You will support system navigation, facilitate connections to cultural supports, provide supportive listening and referrals, and determine when it would be appropriate to connect callers to urgent/emergency services (teletriage). You will also support and work closely with patient relations, to help connect our callers to support during the patient relations process. Listeners provide brief support and advice over the phone. Required competencies include cultural safety and anti-racist practices, knowledge of Indigenous histories (e.g., intergenerational trauma, systemic racism, 60’s scoop), trauma-informed practice, and clinical skills (e.g., engagement/relationship skills, active listening, clinical judgment). Strong technical skills are required (e.g., typing while being spoken to) and comfort using multiple electronic platforms. This position collaborates with the Indigenous Wellness Core team. Position can be out of Calgary or Edmonton. This position will be part of Primary Care Alberta effective November 18, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Primary Care Alberta.
Description:

As the Mental Health Therapist, you will be required to use a variety of treatment modalities (individual, family, and group) to persons experiencing significant mental health difficulties. Working both independently and as a member of a collaborative multidisciplinary team, you will provide evidence informed and best practices in crisis intervention, assessment, consultation, referral, case management and treatment.

• Transition Company: Primary Care Alberta
• Classification: Mental Health Therapist Provin
• Union: HSAA Facility PROF/TECH
• Unit and Program: Health Link
• Primary Location: Southport Tower
• Location Details: As Per Location
• Multi-Site: Not Applicable

Please refer the Job description for details