ABOUT US

Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community.
We are proud to be recognized as one of Manitoba’s Top Employers of 2025. This honour distinguishes Turning Leaf as a leader in our industry, and as one of the top places to work in the province.
Turning Leaf’s support is customized to every individual’s needs and risk level. We offer crisis-intervention and treatment services, community support, day program services, residential support (including emergency housing, 24-hour homes, cluster housing, and home share), a harm reduction program, clinical services, indigenous services and more.

SUMMARY

Direct Support Professionals will provide our person-centered supports to participants who live within the community in various living arrangements. Direct Support Professionals will work directly with our participants in helping set goals and making healthy life choices.
Community Direct Support Professionals will work closely with and report to the Community Clinical Case Managers and Supervisors to observe, plan, implement and execute programs and activities that promote and encourage learning and development in daily living, social and life skills.

ESSENTIAL REQUIREMENTS

• Cover letter and updated resume
• 18 years of age or older
• Available anytime 15 – 25 hours p/week (Part time)
• Clear Criminal Record Check with Vulnerable Sector Check (no older than six months)
• Adult Abuse Registry Check (no older than six months)
• Child Abuse Registry Check (no older than three months)
• Valid Standard First Aid / CPR Certification
• Minimum two years direct support experience working in a residential or community setting
• Completion of a Post-Secondary Education in Human Services (Certificate, Diploma or Degree) is considered an asset
• Valid drivers license with access to a reliable vehicle is considered an asset
• Three employment references

QUALITIES AND QUALIFICATIONS

Direct Support Professionals should demonstrate emotional awareness and have the ability to remain calm in escalated situations. Direct Support Professionals are encouraged to engage in interpersonal relationships judiciously, empathetically, and professionally while executing their responsibilities and providing person-centered supports.

In addition, Direct Support Professionals must possess experience with and skills in:

• Working with adults who are living with an intellectual challenge, mental illness and who are in conflict with the law
• De-escalating aggressive behavior
• Conflict resolution skills
• Aptitude towards managing crisis
• Excellent written and oral communication skills
• General knowledge of electronic reporting

• Maintain up-to-date files on participants (static and dynamic information).
• Maintain daily process notes on Support Worker activities and multi-system interactions
• Write incident reports in collaboration with Clinical Case Management
• Oversee and maintain an awareness of cumulative health care of the participant (including general practitioner, dentist, ear and eye specialists, and psychiatrist appointments).
• Report at-risk participant activities verbally (including via telephone) and in writing to Case Management
• In conjunction with Clinical Case Manager/Clinical Supervisor, engage participants in a process of goal setting, planning and acquisition as it pertains to living safely and independently in the community.
• Implement recreation/leisure programs
• Other duties as assigned