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Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Santa Maria da Feira, , Portugal - Full Time
Skills Needed
French C1/C2, English B2, Crm Tools, Written Communication, Analytical Thinking, Data Compliance Verification, Administrative Account Management, Live Chat Support, Email Management
Specialization
Requires native or near-native written French (C1/C2) and operational English (B2). Candidates must be proficient with CRM tools and possess strong analytical skills for administrative accuracy.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Vila Nova de Gaia, , Portugal - Full Time
Skills Needed
French Proficiency (C1/C2), English Proficiency (B2), Crm Software, Written Communication, Data Analysis, Live Chat Management, Email Management, Attention To Detail, Customer Relationship Management, Administrative Processing
Specialization
Requires advanced written French (C1/C2) and professional English (B2) for internal documentation. Candidates must be proficient in CRM tools and possess high attention to detail for detecting data anomalies.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Amadora, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Media Verification, Risk Prevention, Incident Resolution, Digital Safety, Attention To Detail, Kpi Management
Specialization
Requires native or near-native Ukrainian fluency, B2 English level, and the legal right to work in the EU or Portugal. Candidates must be comfortable viewing sensitive media and working rotating shifts.
Dutch Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Dutch Proficiency, English Proficiency, Content Moderation, Data Analysis, Attention To Detail, Emotional Resilience, Digital Platform Navigation, Social Media Savvy, Office Software
Specialization
Candidates must be native or fluent in Dutch (C1/C2) with professional English (B2) and possess a valid EU passport or Portuguese work permit. No prior experience is required, but a tech-savvy mindset and emotional resilience are essential.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Matosinhos, , Portugal - Full Time
Skills Needed
French Fluency (C1/C2), Professional English (B2), Crm Tools, Written Communication, Data Analysis, Customer Satisfaction, Administrative Management, Multitasking
Specialization
Requires native or fluent written French (C1/C2) and professional English (B2) for internal software and communication. Candidates must be skilled in CRM tools and possess strong analytical abilities to detect data anomalies.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Valongo, , Portugal - Full Time
Skills Needed
French Written Communication, English Proficiency, Crm Platforms, Administrative Management, Analytical Rigor, Diplomacy, Case Processing, Regulatory Validation
Specialization
Requires C1/C2 level written French and at least B2 professional English. Candidates must be comfortable with CRM tools and possess strong attention to detail and diplomatic communication skills.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Valongo, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Crm Software, Written Communication, Analytical Thinking, Administrative Management, Customer Support, Attention To Detail
Specialization
Requires native or bilingual written French (C1/C2) and technical English proficiency (B2). Candidates must be agile with CRM tools and currently reside in the Porto region.
Italian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Digital Safety, Trend Monitoring, Case Escalation, Social Media Familiarity, Psychological Resilience, Cultural Awareness
Specialization
Candidates must have native or near-native Italian (C1/C2) and operational English (B2) skills. A valid EU passport or legal work permit for Portugal is required for this on-site role in Lisbon.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Threat Mitigation, Case Resolution, Kpi Management, Attention To Detail, Objective Analysis, Digital Safety
Specialization
Candidates must be fluent in Ukrainian with at least B2 level English and possess a valid right to work in the EU or Portugal. The role requires the mental resilience to review sensitive content and the flexibility to work rotating shifts.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Case Management, Media Assessment, Digital Safety, Resilience, Adaptability, Customer Care
Specialization
Candidates must have native or near-native Ukrainian fluency, intermediate English (B2), and legal authorization to work in the EU or Portugal. Resilience in reviewing sensitive material and flexibility with rotating shifts are required.
Danish Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Danish Fluency, English Proficiency, Content Moderation, Policy Enforcement, Digital Literacy, Mental Resilience, Cultural Awareness, Data Protection, Media Screening, Analytical Thinking
Specialization
Candidates must have native or near-native Danish fluency and a strong intermediate level of English. Psychological maturity and a willingness to work fully on-site in Lisbon are required.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Matosinhos, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Customer Relationship Management, Data Analysis, Compliance Control, Live Chat Management, Email Management, Attention To Detail, Diplomacy
Specialization
Requires native or near-native written French (C1/C2) and professional English (B2) for tool navigation. Candidates must be comfortable using multiple CRM tools simultaneously and possess strong analytical skills.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Customer Relationship Management, Data Analysis, Live Chat Management, Administrative Management, Compliance Checking, Digital Tool Proficiency, Attention To Detail
Specialization
Requires native or near-native French writing skills (C1/C2) and professional English (B2) for internal tools. Candidates must be agile with CRM software and currently reside in Portugal.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Santa Maria da Feira, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Digital Communication, Analytical Thinking, Attention To Detail, Administrative Management, Customer Support
Specialization
Requires native or near-native written French (C1/C2) and professional English (B2). Candidates must be agile with CRM tools and possess strong analytical skills for administrative accuracy.
Dutch Speaking Customer Experience Advisor (Hybrid) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Experience, Technical Troubleshooting, Crm Data Entry, Multi Channel Support, Communication Skills, Computer Literacy, Problem Solving, Emotional Intelligence
Specialization
Requires native or near-native fluency in Dutch (C1/C2) and professional English (B2). Candidates must already reside in or be legally permitted to relocate to Lisbon independently.
Ukrainian Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Media Assessment, Case Management, Policy Enforcement, Digital Safety, Resilience
Specialization
Requires native or near-native Ukrainian fluency and intermediate English (B2). Candidates must have legal eligibility to work in Portugal, such as EU citizenship or a valid residence permit.
Dutch Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Support, Fintech Knowledge, Troubleshooting, Omnichannel Communication, Fraud Identification, Database Management, Time Management, Analytical Problem Solving
Specialization
Requires native or near-native Dutch (C1) and business-level English (B2) proficiency. Candidates must be legal residents of Portugal with the unrestricted right to work in the EU.
Czech Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Czech Fluency, English Proficiency, Technical Troubleshooting, Customer Experience, Crm Documentation, Case Management, Hardware Configuration, Software Troubleshooting, Emotional Intelligence, Multi Channel Communication
Specialization
Candidates must be fluent in Czech and proficient in English, with a strong ability to navigate various operating systems. Must currently reside in Portugal with full legal authorization to work and a suitable home office setup.
Dutch Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Braga, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Financial Data Management, Fraud Prevention, Fintech Literacy, Time Management, Communication Skills, Account Security Diagnosis
Specialization
Requires native or near-native Dutch (C1) and professional English (B2) proficiency. Candidates must be physically resident in Portugal with valid EU work authorization and possess strong independent time-management skills.
Italian Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, English Proficiency, Technical Troubleshooting, Customer Service, Active Listening, Problem Solving, Digital Communication, Case Management
Specialization
Candidates must have native-level or C1/C2 Italian and intermediate B2 English. Must be based in Greece or willing to relocate, possessing an EU passport or valid Greek work permit.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Santa Maria da Feira, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

1371.0

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

French C1/C2, English B2, CRM Tools, Written Communication, Analytical Thinking, Data Compliance Verification, Administrative Account Management, Live Chat Support, Email Management

Industry

Business Consulting and Services

Description
Règle d'accès au poste : Processus de sélection ciblant uniquement les profils locaux établis. Les coûts liés à un éventuel déménagement ou transfert géographique ne sont pas couverts par l'employeur. Votre Futur Cadre Professionnel Le français est votre outil de communication principal et vous désirez donner une trajectoire ascendante à votre parcours dans l'une des destinations maritimes les plus dynamiques d'Europe ? Notre pôle international implanté à Porto souhaite intégrer un Technicien Back Office organisé. Ce rôle exclut toute interaction téléphonique : vos missions se déroulent exclusivement par écrit, en combinant le traitement des courriels et l'animation d'une messagerie en temps réel. En agissant comme pivot de notre service d'assistance, vous veillerez à offrir des solutions claires, réactives et bienveillantes à notre communauté. L'essentiel en trois points : Canaux de traitement : Flux de travail 100 % textuels (E-mails & Live Chat). Activités clés : Résolution des dossiers complexes, mise à jour administrative des comptes et vérification de la conformité des données en français. Format d'exercice : Poste localisé à Porto (Présence physique dans nos bureaux ou organisation hybride selon les besoins de l'équipe). Structure Salariale & Avantages Collaborateur Parce que le sérieux et l'investissement au quotidien méritent une juste rétribution, nous proposons un système de rémunération transparent et protecteur : Salaire fixe brut (Grille L2) : 1 120 € par mois (rémunération annuelle lissée sur 14 versements). Allocation d'intégration : 100 € par mois (prime de performance octroyée au cours du premier semestre). Prime de présence : 25 € per mois. Indemnité de restauration : Environ 126 € par mois (crédités directement sous forme monétaire sur votre compte). Privilèges d'entreprise : Mutuelle de santé haut de gamme privée, tarifs négociés pour les activités sportives et réductions exclusives auprès de nos commerces partenaires. Évaluation du Revenu Mensuel : Approximativement 1 371 € brut (ce calcul n'inclut pas le versement différé des 13e et 14e mois réglementaires). Horaires & Équilibre de Vie Pour assurer la continuité de notre support tout en respectant votre temps libre, le planning s'articule autour de shifts variables : Du lundi au vendredi : Plage horaire stable de 09h00 à 18h00. Le samedi : Horaires par roulement prévus à l'intérieur de la tranche 10h00 – 20h00. Repos hebdomadaire : Le dimanche est systématiquement chômé, complété par une journée de récupération en semaine si vous étiez de garde le samedi. Profil Recherché (Qualifications & Compétences) Profil linguistique : Excellente expression écrite en français (niveau C1/C2 impératif), complétée par une maîtrise opérationnelle de l'anglais (B2 minimum pour l'environnement technique). Agilité numérique : Capacité à naviguer avec aisance sur les outils CRM et à gérer plusieurs fenêtres de discussion textuelle en parallèle. Rigorisme : Esprit analytique affûté — vous repérez instantanément la moindre faille oder incohérence administrative. Savoir-être rédactionnel : Une plume soignée, polie et constructive, y compris lors du traitement de dossiers sensibles ou complexes. Découvrir le Quotidien à Porto Choisir Porto, c'est s'offrir un cadre de vie exceptionnel marqué par ses quartiers pittoresques, son fleuve majestueux et sa douceur de vivre. En plus d'un environnement culturel très riche, la métropole offre un coût de la vie particulièrement abordable comparé aux autres capitales d'Europe de l'Ouest, idéal pour maximiser votre budget au quotidien. Ce poste correspond à vos attentes ? Prenez part à cette aventure professionnelle sans plus attendre ! Transmettez-nous votre dossier de candidature en envoyant votre CV actualisé (rédigé en français ou en anglais).
Responsibilities
Handle 100% text-based customer support via email and live chat to provide clear and reactive solutions. Responsibilities include resolving complex cases, updating administrative accounts, and verifying data compliance in French.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Santa Maria da Feira, , Portugal - Full Time
Skills Needed
French C1/C2, English B2, Crm Tools, Written Communication, Analytical Thinking, Data Compliance Verification, Administrative Account Management, Live Chat Support, Email Management
Specialization
Requires native or near-native written French (C1/C2) and operational English (B2). Candidates must be proficient with CRM tools and possess strong analytical skills for administrative accuracy.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Vila Nova de Gaia, , Portugal - Full Time
Skills Needed
French Proficiency (C1/C2), English Proficiency (B2), Crm Software, Written Communication, Data Analysis, Live Chat Management, Email Management, Attention To Detail, Customer Relationship Management, Administrative Processing
Specialization
Requires advanced written French (C1/C2) and professional English (B2) for internal documentation. Candidates must be proficient in CRM tools and possess high attention to detail for detecting data anomalies.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Amadora, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Media Verification, Risk Prevention, Incident Resolution, Digital Safety, Attention To Detail, Kpi Management
Specialization
Requires native or near-native Ukrainian fluency, B2 English level, and the legal right to work in the EU or Portugal. Candidates must be comfortable viewing sensitive media and working rotating shifts.
Dutch Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Dutch Proficiency, English Proficiency, Content Moderation, Data Analysis, Attention To Detail, Emotional Resilience, Digital Platform Navigation, Social Media Savvy, Office Software
Specialization
Candidates must be native or fluent in Dutch (C1/C2) with professional English (B2) and possess a valid EU passport or Portuguese work permit. No prior experience is required, but a tech-savvy mindset and emotional resilience are essential.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Matosinhos, , Portugal - Full Time
Skills Needed
French Fluency (C1/C2), Professional English (B2), Crm Tools, Written Communication, Data Analysis, Customer Satisfaction, Administrative Management, Multitasking
Specialization
Requires native or fluent written French (C1/C2) and professional English (B2) for internal software and communication. Candidates must be skilled in CRM tools and possess strong analytical abilities to detect data anomalies.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Valongo, , Portugal - Full Time
Skills Needed
French Written Communication, English Proficiency, Crm Platforms, Administrative Management, Analytical Rigor, Diplomacy, Case Processing, Regulatory Validation
Specialization
Requires C1/C2 level written French and at least B2 professional English. Candidates must be comfortable with CRM tools and possess strong attention to detail and diplomatic communication skills.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Valongo, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Crm Software, Written Communication, Analytical Thinking, Administrative Management, Customer Support, Attention To Detail
Specialization
Requires native or bilingual written French (C1/C2) and technical English proficiency (B2). Candidates must be agile with CRM tools and currently reside in the Porto region.
Italian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Digital Safety, Trend Monitoring, Case Escalation, Social Media Familiarity, Psychological Resilience, Cultural Awareness
Specialization
Candidates must have native or near-native Italian (C1/C2) and operational English (B2) skills. A valid EU passport or legal work permit for Portugal is required for this on-site role in Lisbon.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Threat Mitigation, Case Resolution, Kpi Management, Attention To Detail, Objective Analysis, Digital Safety
Specialization
Candidates must be fluent in Ukrainian with at least B2 level English and possess a valid right to work in the EU or Portugal. The role requires the mental resilience to review sensitive content and the flexibility to work rotating shifts.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Case Management, Media Assessment, Digital Safety, Resilience, Adaptability, Customer Care
Specialization
Candidates must have native or near-native Ukrainian fluency, intermediate English (B2), and legal authorization to work in the EU or Portugal. Resilience in reviewing sensitive material and flexibility with rotating shifts are required.
Danish Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Danish Fluency, English Proficiency, Content Moderation, Policy Enforcement, Digital Literacy, Mental Resilience, Cultural Awareness, Data Protection, Media Screening, Analytical Thinking
Specialization
Candidates must have native or near-native Danish fluency and a strong intermediate level of English. Psychological maturity and a willingness to work fully on-site in Lisbon are required.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Matosinhos, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Customer Relationship Management, Data Analysis, Compliance Control, Live Chat Management, Email Management, Attention To Detail, Diplomacy
Specialization
Requires native or near-native written French (C1/C2) and professional English (B2) for tool navigation. Candidates must be comfortable using multiple CRM tools simultaneously and possess strong analytical skills.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Customer Relationship Management, Data Analysis, Live Chat Management, Administrative Management, Compliance Checking, Digital Tool Proficiency, Attention To Detail
Specialization
Requires native or near-native French writing skills (C1/C2) and professional English (B2) for internal tools. Candidates must be agile with CRM software and currently reside in Portugal.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Santa Maria da Feira, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Digital Communication, Analytical Thinking, Attention To Detail, Administrative Management, Customer Support
Specialization
Requires native or near-native written French (C1/C2) and professional English (B2). Candidates must be agile with CRM tools and possess strong analytical skills for administrative accuracy.
Dutch Speaking Customer Experience Advisor (Hybrid) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Experience, Technical Troubleshooting, Crm Data Entry, Multi Channel Support, Communication Skills, Computer Literacy, Problem Solving, Emotional Intelligence
Specialization
Requires native or near-native fluency in Dutch (C1/C2) and professional English (B2). Candidates must already reside in or be legally permitted to relocate to Lisbon independently.
Ukrainian Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Media Assessment, Case Management, Policy Enforcement, Digital Safety, Resilience
Specialization
Requires native or near-native Ukrainian fluency and intermediate English (B2). Candidates must have legal eligibility to work in Portugal, such as EU citizenship or a valid residence permit.
Dutch Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Support, Fintech Knowledge, Troubleshooting, Omnichannel Communication, Fraud Identification, Database Management, Time Management, Analytical Problem Solving
Specialization
Requires native or near-native Dutch (C1) and business-level English (B2) proficiency. Candidates must be legal residents of Portugal with the unrestricted right to work in the EU.
Czech Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Czech Fluency, English Proficiency, Technical Troubleshooting, Customer Experience, Crm Documentation, Case Management, Hardware Configuration, Software Troubleshooting, Emotional Intelligence, Multi Channel Communication
Specialization
Candidates must be fluent in Czech and proficient in English, with a strong ability to navigate various operating systems. Must currently reside in Portugal with full legal authorization to work and a suitable home office setup.
Dutch Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Braga, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Financial Data Management, Fraud Prevention, Fintech Literacy, Time Management, Communication Skills, Account Security Diagnosis
Specialization
Requires native or near-native Dutch (C1) and professional English (B2) proficiency. Candidates must be physically resident in Portugal with valid EU work authorization and possess strong independent time-management skills.
Italian Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, English Proficiency, Technical Troubleshooting, Customer Service, Active Listening, Problem Solving, Digital Communication, Case Management
Specialization
Candidates must have native-level or C1/C2 Italian and intermediate B2 English. Must be based in Greece or willing to relocate, possessing an EU passport or valid Greek work permit.