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Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Adaptability
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate exceptional communication skills and a proactive approach to guest needs.
Casual Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for delivering exceptional service are essential.
Guest Service Agent at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Professional Presentation, Positive Attitude, Friendly Attitude, Approachable Attitude, Flexibility, Passion For Wellness
Specialization
Previous experience in hospitality or customer service is preferred. Strong communication skills and a positive, friendly attitude are essential for this role.
Marketing Executive at Minor International
Doha, , Qatar - Full Time
Skills Needed
Marketing Planning, Brand Campaigns, Social Media Monitoring, Promotional Materials, Media Relations, Photography Management, Market Intelligence, Cost Control, Collaboration, Communication, Administration, Database Management, Content Creation, Strategic Partnerships, Event Coordination, Operational Liaison
Specialization
The role requires effective communication and collaboration skills, along with a thorough understanding of marketing tools and strategies. Candidates should have a proactive approach to professional development and a strong grasp of the hospitality industry.
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Adaptability
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Housekeeper / Cleaner at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded, along with strong attention to detail. Candidates should have good physical fitness and the ability to perform repetitive tasks.
Lobby Hostess (Seasonal - 6 month contract) at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Excellent Communication Skills, Fluency In English, Friendly Behavior, Outgoing Behavior, Proactive, Resourceful, Independent Work, Decision Making, Guest Service, Feedback Elicitation, Transportation Coordination, Problem Solving, Upselling, Team Collaboration, Safety Awareness, Hospitality
Specialization
Candidates should have excellent communication skills and a minimum of one year of experience in a similar role. A friendly demeanor and the ability to work independently are essential.
Common Area Cleaner / Housekeeper at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Team Collaboration, Safety Protocols, Cleaning Equipment, Professional Communication, Time Management, Positive Attitude, Physical Fitness
Specialization
Candidates should have previous experience in a resort or hotel environment and a strong commitment to cleanliness standards. Good physical fitness and the ability to work both independently and as part of a team are essential.
Recruiting Coordinator (Hybrid) at Enova International
Chicago, Illinois, United States - Full Time
Skills Needed
Coordination, Administrative Support, Applicant Tracking System, Google Office Suite, Communication Skills, Problem Solving, Scheduling, Onboarding
Specialization
Candidates should have at least 1 year of coordination or administrative experience in a corporate environment, with prior experience as a Recruiting Coordinator strongly preferred. Proficiency with an Applicant Tracking System and advanced experience in the Google Office Suite are also required.
Chef de partie Butchery at Minor International
Doha, , Qatar - Full Time
Skills Needed
Meat Preparation, Food Safety, Customer Service, Attention To Detail, Butcher Tools, Meat Cutting Machinery, Physical Stamina, Communication Skills
Specialization
Candidates should have proven experience in meat preparation and knowledge of different cuts of meat. Strong attention to detail, physical stamina, and good communication skills are essential.
Experience Required
Minimum 2 year(s)
Waiter – Benihana at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food & Beverage Service, Customer Service, Teamwork, Communication, Hygiene Standards, Menu Knowledge, Professional Development, Guest Satisfaction
Specialization
Candidates should have previous experience in food and beverage operations and a passion for excellent service. Being an excellent team player and proficiency in English are also required.
Cluster Marketing Executive at Minor International
Muscat, Muscat Governorate, Oman - Full Time
Skills Needed
Marketing, Interpersonal Skills, Media Relations, Strategy Development, Stakeholder Engagement, English Proficiency, Ms Office
Specialization
A bachelor's degree in Marketing is required along with some experience in marketing fields. Strong interpersonal skills and proficiency in English are also necessary.
Housekeeping Order Taker at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Order Management, Communication, Service Coordination, Inventory Management, Guest Interaction, Order Documentation, Complaint Resolution, Coordination, Reporting, Sustainability, Customer Service, Organizational Skills, Teamwork, Problem Solving, Time Management
Specialization
A high school diploma or equivalent is preferred, along with previous experience in a customer service or housekeeping-related role. Strong communication, organizational skills, and the ability to work collaboratively are essential for success in this position.
Housekeeping Supervisor at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Housekeeping Procedures, Cleaning Techniques, Hygiene Standards, Communication Skills, Interpersonal Skills, Attention To Detail, Organizational Skills, Housekeeping Software, Microsoft Office, Training, Coaching, Guest Service, Supervision, Maintenance Coordination, Stock Management, Health And Safety
Specialization
Candidates should have 2-3 years of housekeeping experience in a luxury hotel, with at least 1 year in a supervisory role. Strong knowledge of cleaning techniques and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Demi Chef De Partie - Main Kitchen at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Supervision, Coordination, Mise En Place, Cooking Techniques, Personal Hygiene, Recipe Development, Inventory Management, Cooking Procedures, Portioning, Garnishing, Presentation, Guest Care, Health And Safety, Haccp Guidelines, Communication, Pressure Management
Specialization
Candidates should have a minimum of 2-4 years of experience in a 4 or 5-star hotel and possess excellent communication skills. The ability to work under pressure and a commitment to exceeding guest expectations are essential.
Experience Required
Minimum 2 year(s)
Demi Chef De Partie - Main Kitchen at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Supervision, Coordination, Mise En Place, Cooking Techniques, Personal Hygiene, Recipe Development, Inventory Management, Cooking Procedures, Portioning, Garnishing, Presentation, Guest Care, Health And Safety, Haccp Guidelines, Communication, Pressure Management
Specialization
Candidates should have a minimum of 2-4 years of experience in a 4 or 5-star hotel and possess excellent communication skills. The ability to work under pressure and a commitment to exceeding guest expectations are essential.
Experience Required
Minimum 2 year(s)
Sales Coordinator at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sales Strategy, Financial Literacy, Negotiation Skills, Face To Face Selling, Client Relationship Management, Market Awareness, Cost Control, Upselling, Cross Selling, It Support Tools, Database Management, Communication Skills, Team Collaboration, Report Management, Customer Service, Hospitality Knowledge
Specialization
Candidates should have strong financial literacy, negotiation skills, and face-to-face selling abilities. A proactive and professional approach to client assistance is also essential.
Bartender at Minor International
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Guest Satisfaction, Hospitality, Beverage Preparation, Customer Service, Teamwork, Time Management, Attention To Detail, Problem Solving, Communication, Cleanliness, Inventory Management, Alcohol Service, Professionalism, Initiative, Sales Skills, Bar Setup
Specialization
Candidates should have a Hospitality Diploma or equivalent and approximately 2 years of experience in a similar role. Strong skills in customer service, teamwork, and attention to detail are essential.
Experience Required
Minimum 2 year(s)
Houseperson at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Housekeeping, Organisational Skills, Time Management, Teamwork, Proactive Attitude, Customer Service
Specialization
Candidates should have previous housekeeping or hospitality experience and strong organisational skills. A proactive attitude and the ability to work in a fast-paced environment are essential.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

45.24

Posted On

14 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Professional Presentation, Teamwork, Time Management, Adaptability

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Avani Melbourne Box Hill Residences are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): 3pm to 11pm shifts available Hourly rates (excluding super): Monday - Friday: $32.31 per hour Saturday: $38.78 per hour Sunday: $45.24 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent is responsible for providing a warm and friendly reception to guests, ensuring a smooth check-in process and addressing any immediate inquiries. They act as the primary point of contact for guests throughout their stay, offering assistance and personalized recommendations.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Adaptability
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate exceptional communication skills and a proactive approach to guest needs.
Casual Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for delivering exceptional service are essential.
Guest Service Agent at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Professional Presentation, Positive Attitude, Friendly Attitude, Approachable Attitude, Flexibility, Passion For Wellness
Specialization
Previous experience in hospitality or customer service is preferred. Strong communication skills and a positive, friendly attitude are essential for this role.
Marketing Executive at Minor International
Doha, , Qatar - Full Time
Skills Needed
Marketing Planning, Brand Campaigns, Social Media Monitoring, Promotional Materials, Media Relations, Photography Management, Market Intelligence, Cost Control, Collaboration, Communication, Administration, Database Management, Content Creation, Strategic Partnerships, Event Coordination, Operational Liaison
Specialization
The role requires effective communication and collaboration skills, along with a thorough understanding of marketing tools and strategies. Candidates should have a proactive approach to professional development and a strong grasp of the hospitality industry.
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Adaptability
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Housekeeper / Cleaner at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic
Specialization
Prior experience in housekeeping or cleaning roles is highly regarded, along with strong attention to detail. Candidates should have good physical fitness and the ability to perform repetitive tasks.
Lobby Hostess (Seasonal - 6 month contract) at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Excellent Communication Skills, Fluency In English, Friendly Behavior, Outgoing Behavior, Proactive, Resourceful, Independent Work, Decision Making, Guest Service, Feedback Elicitation, Transportation Coordination, Problem Solving, Upselling, Team Collaboration, Safety Awareness, Hospitality
Specialization
Candidates should have excellent communication skills and a minimum of one year of experience in a similar role. A friendly demeanor and the ability to work independently are essential.
Common Area Cleaner / Housekeeper at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Attention To Detail, Team Collaboration, Safety Protocols, Cleaning Equipment, Professional Communication, Time Management, Positive Attitude, Physical Fitness
Specialization
Candidates should have previous experience in a resort or hotel environment and a strong commitment to cleanliness standards. Good physical fitness and the ability to work both independently and as part of a team are essential.
Recruiting Coordinator (Hybrid) at Enova International
Chicago, Illinois, United States - Full Time
Skills Needed
Coordination, Administrative Support, Applicant Tracking System, Google Office Suite, Communication Skills, Problem Solving, Scheduling, Onboarding
Specialization
Candidates should have at least 1 year of coordination or administrative experience in a corporate environment, with prior experience as a Recruiting Coordinator strongly preferred. Proficiency with an Applicant Tracking System and advanced experience in the Google Office Suite are also required.
Chef de partie Butchery at Minor International
Doha, , Qatar - Full Time
Skills Needed
Meat Preparation, Food Safety, Customer Service, Attention To Detail, Butcher Tools, Meat Cutting Machinery, Physical Stamina, Communication Skills
Specialization
Candidates should have proven experience in meat preparation and knowledge of different cuts of meat. Strong attention to detail, physical stamina, and good communication skills are essential.
Experience Required
Minimum 2 year(s)
Waiter – Benihana at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food & Beverage Service, Customer Service, Teamwork, Communication, Hygiene Standards, Menu Knowledge, Professional Development, Guest Satisfaction
Specialization
Candidates should have previous experience in food and beverage operations and a passion for excellent service. Being an excellent team player and proficiency in English are also required.
Cluster Marketing Executive at Minor International
Muscat, Muscat Governorate, Oman - Full Time
Skills Needed
Marketing, Interpersonal Skills, Media Relations, Strategy Development, Stakeholder Engagement, English Proficiency, Ms Office
Specialization
A bachelor's degree in Marketing is required along with some experience in marketing fields. Strong interpersonal skills and proficiency in English are also necessary.
Housekeeping Order Taker at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Order Management, Communication, Service Coordination, Inventory Management, Guest Interaction, Order Documentation, Complaint Resolution, Coordination, Reporting, Sustainability, Customer Service, Organizational Skills, Teamwork, Problem Solving, Time Management
Specialization
A high school diploma or equivalent is preferred, along with previous experience in a customer service or housekeeping-related role. Strong communication, organizational skills, and the ability to work collaboratively are essential for success in this position.
Housekeeping Supervisor at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Housekeeping Procedures, Cleaning Techniques, Hygiene Standards, Communication Skills, Interpersonal Skills, Attention To Detail, Organizational Skills, Housekeeping Software, Microsoft Office, Training, Coaching, Guest Service, Supervision, Maintenance Coordination, Stock Management, Health And Safety
Specialization
Candidates should have 2-3 years of housekeeping experience in a luxury hotel, with at least 1 year in a supervisory role. Strong knowledge of cleaning techniques and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Demi Chef De Partie - Main Kitchen at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Supervision, Coordination, Mise En Place, Cooking Techniques, Personal Hygiene, Recipe Development, Inventory Management, Cooking Procedures, Portioning, Garnishing, Presentation, Guest Care, Health And Safety, Haccp Guidelines, Communication, Pressure Management
Specialization
Candidates should have a minimum of 2-4 years of experience in a 4 or 5-star hotel and possess excellent communication skills. The ability to work under pressure and a commitment to exceeding guest expectations are essential.
Experience Required
Minimum 2 year(s)
Demi Chef De Partie - Main Kitchen at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Supervision, Coordination, Mise En Place, Cooking Techniques, Personal Hygiene, Recipe Development, Inventory Management, Cooking Procedures, Portioning, Garnishing, Presentation, Guest Care, Health And Safety, Haccp Guidelines, Communication, Pressure Management
Specialization
Candidates should have a minimum of 2-4 years of experience in a 4 or 5-star hotel and possess excellent communication skills. The ability to work under pressure and a commitment to exceeding guest expectations are essential.
Experience Required
Minimum 2 year(s)
Sales Coordinator at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sales Strategy, Financial Literacy, Negotiation Skills, Face To Face Selling, Client Relationship Management, Market Awareness, Cost Control, Upselling, Cross Selling, It Support Tools, Database Management, Communication Skills, Team Collaboration, Report Management, Customer Service, Hospitality Knowledge
Specialization
Candidates should have strong financial literacy, negotiation skills, and face-to-face selling abilities. A proactive and professional approach to client assistance is also essential.
Bartender at Minor International
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Guest Satisfaction, Hospitality, Beverage Preparation, Customer Service, Teamwork, Time Management, Attention To Detail, Problem Solving, Communication, Cleanliness, Inventory Management, Alcohol Service, Professionalism, Initiative, Sales Skills, Bar Setup
Specialization
Candidates should have a Hospitality Diploma or equivalent and approximately 2 years of experience in a similar role. Strong skills in customer service, teamwork, and attention to detail are essential.
Experience Required
Minimum 2 year(s)
Houseperson at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Housekeeping, Organisational Skills, Time Management, Teamwork, Proactive Attitude, Customer Service
Specialization
Candidates should have previous housekeeping or hospitality experience and strong organisational skills. A proactive attitude and the ability to work in a fast-paced environment are essential.
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