JOB POSTING

Position: Operations Lead
At Kamloops Hospice Association our mission is to enhance the quality of life of persons and their families facing death and bereavement through skilled and compassionate physical, emotional and spiritual care in the setting of the individual’s choice. We serve with Honesty, Empathy, Accountability, Respectfulness and Tenderness.
Term of Employment: Permanent
Benefits: Competitive wage and benefit structure
Hours of Employment: 32 hours a week, flexible schedule

JOB DESCRIPTION

Reporting to the Executive Director, the Operation Lead plays a critical role in leading the day-to-day effectiveness of Kamloops Hospice in accordance with our vision, mission, and values to enhance the quality of life of person and their family’s facing death through skills and compassionate care. The role is responsible for overseeing operational functions including infrastructure and maintenance, health and safety, risk management, licensing, and social enterprise. The goal of this position is to ensure Kamloops Hospice achieves optimum productivity and effectiveness in business operations. The Operation Lead has a strong business management and leadership background and knows how to resolve problems quickly and effectively. This position is responsible for managing support services, as well as developing the organizational and program budgets in collaboration with the Executive Director. As a member of the Leadership Team, this role will contribute to the development and implementation of organizational strategies, policies, and practices.

SKILLS & ABILITIES

• Possess a strong commitment to the Kamloops Hospice vision and mission
• Experience in operational management.
• Exceptional relationship skills and excellent communication skills, both verbal and written.
• Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
• Possess excellent interpersonal skills and takes a collaborative management approach.
• Possess knowledge in budget development and financial management.
• Possess a demonstrated commitment to high professional ethical standards.
• Ability to look at situations from several points of view with an adaptable and decisive approach to problem solving.
• Hands on attitude to get things done with the ability to manage change to a successful conclusion.
• Ability to accept as well as delegate responsibilities effectively.
• Possess a high comfort level working in a diverse environment.
• Excellent computer skills and proficiency in Excel, Word, Outlook, PowerPoint and Financial software.
• Retail Oversight – knowledge of store operations, merchandising, and pricing strategies.

QUALIFICATIONS

• A diploma in Business Administration or other related degree which includes a minimum of 3 years’ experience in organizational management and leadership of people.
• An equivalent of experience, skills and experience may be considered.
• Preferred experience with healthcare quality improvement methodologies.
• Start Date and Wage Negotiable
  Job Type: Full-time
  Pay: From $32.00 per hour

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program

Education:

• Bachelor’s Degree (preferred)

Work Location: In perso