SUMMARY:

The Human Resources (HR) Generalist will work closely with leadership and staff of the clinic to ensure HR is aligned with and supporting our goals. He/She will be the first point of contact for new employees and assure the employee experience is positive and productive throughout their career.
The HR Generalist will serve as a resource to all staff for HR inquiries and help build a positive and proactive HR function at MHPWQ. He/She will facilitate HR processes, with a focus on maintaining employee records, administering health and benefit plans, leading onboarding efforts, assisting in employee relations, partnering with payroll and acting as liaison between employees and benefit providers

REQUIREMENTS:

· Bachelor’s Degree in HR, Business Administration, or related field.
· 3+ years of experience in a generalist HR role or similar.
· Experience in a non-profit, ideally behavioral health service provider preferred, but not required.
· Strong knowledge of labor laws and HR best practices.
· Excellent communication and interpersonal skills.
· Proven ability to move fluidly between strategic conversations with senior leaders and hands-on execution of daily HR operations.
· High level of discretion and professionalism.
· Proficiency in technology and Microsoft Office Suite.
· SHRM-CP or PHR certification is a plus.

SKILLS:

• Solid understanding of HR fundamentals and employee benefits.
• Comfortable with technology and proficiency in HRIS management.
• Exercise a high level of discretion and respects privacy and confidentiality.
• Excellent empathy, communication and interpersonal skills
• Demonstrates both problem-solving and problem-prevention skills. Thoughtful and proactive in their actions, hyper-organized, and super-efficient.
• Able to work independently, to meet deadlines and complete tasks with meticulous attention to detail in a fast-paced environment.
• Multi-tasks and reprioritizes as necessary.
• Able to interact effectively at all levels and across diverse cultures.

-Administer day-to-day HR operations including employee records, HRIS data entry, and HR compliance.
-Verify credentials/licensure.
-Prepare offer letters, track candidate status, and follow-up at the end of the recruitment process.
-Manage on-boarding including criminal background checks, reference checks, OMH/OASAS and other regulatory compliance documentation, etc.
-Continue monitoring HR-related compliance during the employee lifecycle, maintain audit-ready files and attend to multiple compliance issues as they emerge.
-Monitor compliance with health and safety protocols for staff.
-Partner with IT to set up company email, computer access and assign database access for new employees.
-Create HRIS employee profile and systems access, assist Systems Administrator with EHR profile as needed.
-Maintain accuracy and integrity of HRIS system, including reporting, creation and archiving of files.
-Coordinate and deliver new hire orientations.
-Administer employee health and welfare plans and assist with management of annual open enrollment.
-Process required documentation to payroll to ensure accurate records and proper deductions.
-Help keep track of essential annual filings.
-Assist in the drafting and editing of employee handbook and other internal communications and documentation.
-Serve as a member of corporate compliance team, assist with audits and other special projects.
-Maintain excellent customer service and confidentiality.
-Off-board staff.
-Maintain accurate insurance credentialing rosters.
-Maintain up-to-date knowledge of employment law, rules and regulations.
-Perform other duties as assigned.
-Support employee engagement initiatives and maintain a positive workplace culture.
-Address employee questions regarding policies, procedures, and benefits.
-Support performance management processes and assist with annual reviews.
· Help implement HR policies and ensure compliance with labor laws and company guidelines.
· Coordinate and track employee training and development programs.
-Partner with leadership to resolve employee relations issues.
-Maintain confidentiality and handle sensitive employee information with integrity.