YOU MUST COME WITH STRONG EXPERIENCE WORKING IN A PREVIOUS TOW TRUCK COMPANY.

If you enjoy working in a fast-paced, challenging environment while providing excellent customer service skills, you would be a great addition to our team! APPLY NOW!
You have strong communication and English skills and have the ability to work under pressure along with a knack for problem-solving while dealing with information from multiple sources. You are customer service oriented, well mannered, professional, detail oriented with advanced technical skills.
The TOW TRUCK DISPATCHER will be responsible to coordinate the activities of our drivers, maintain communication with drivers and customers, and ensure all the necessary details are communicated to both parties in a timely and effective manner.

REQUIRED SKILLS

• Previous Dispatch of Tow Trucks is mandatory.
• Advanced skill level with software applications.
• Ability to read instructions, follow written policies and procedures and take direction.
• Excellent customer service and communication skills with strong English skills.
• Ability to maintain concentration and mental alertness in a variety of situations.
• Ability to work in a fast paced environment while maintaining great attention to details.
• Knowledge of street and road systems in Edmonton and surrounding areas

ABOUT US

Under tappCONNECT Inc. we have five established divisions Greater Edmonton Taxi Service, Cliffs, Prestige Limousine, J&P Auto, and Prestige Transportation., We provide a supportive and progressive work environment for our employees that will not only challenge, but encourage new ideas and common-sense solutions. We focus on collaborative efforts and always take the time to see the funny side of life! We offer a competitive compensation package and are strong believers in work/life balance.
We thank you for your interest, however, only qualified candidates will be contacted.
Job Types: Full-time, Permanent

Application question(s):

• You must be able to work 8 hour rotating shifts (40 hours/week). Yes or No.
• Please state your wage range expectation based on your experience dispatching tow truck operators.

Experience:

• Dispatching tow trucks: 1 year (preferred)

Work Location: In perso

• Answer all lines and assist customers, drivers and other divisions.
• Schedule assignments and coordinate activities of multiple drivers and equipment.
• Monitor drivers check in’s/check out’s during shifts.
• Accurately records and documents information from customers and/or drivers.
• Process payments received (handling cash, Point of Sale machines).
• Sorting and filing of documents, entering information into various systems.
• Communicate effectively and professionally via email, telephone, and two way devices.
• Perform any other general duties as assigned.