Req #2951
Dover Office, Dover, New Jersey, United States of America
Job Description
Posted Monday, July 14, 2025, 11:00 PM
Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded environment, with flexible work schedules, opportunities for growth and development, and competitive pay and benefits.
NJR Home Services, a subsidiary of New Jersey Resources is seeking a Field Supervisor in the Dover location to provide leadership for the Northern Division’s appliance service and installation operations with an emphasis on profitability, quality, and safety.

Major Responsibilities:

• Abide by the conditions of employment included in, but not limited to the NJR Code of Conduct.
• Oversee Labor/Management interactions as defined by the terms and conditions stated in the Articles of Agreement between NJR Home Services and Local Union 1820 of the IBEW, AFL-CIO.
• Vehicle management responsibilities including inventory and cycle counts and responsibility for facility maintenance.
• Accountable for implementation of quality efforts that include, but not limited to, procedures, benchmarking, satisfaction surveys, performance standards, and follow-up.
• Removes the barriers for the workforce to improve time available and job performance.
• Work with team members to develop ways of performing work better, faster, quicker, and more efficiently for continuous improvement.
• Calculate costs of doing business and cost out alternatives for services provided.
• Commit to coaching team members and providing feedback in developing technical skills and maintaining safe practices on the job.
• Conduct regular field visits and evaluations and address customers concerns.
• Work with Sales and Installation Supervisor to ensure jobs are set-up and installed properly.
• Ensure all employees receive and maintain all necessary training to service, install and work safely.
• Lead for all physical training, testing and evaluation of new union employees.

Position Requirements:

• Vocational/Technical HVAC experience
• Minimum of 5-8 years related business/HVAC experience is required.
• Good organizational and oral skills with a familiarization of a personal computer
• Technical Specialty/Skilled Trade\Skilled Trade Generalist
• The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary.

Other Details:
Compensation: Expected base pay range for this role will be $87,700- $111,800.
Base pay is based on several factors including, experience, skills, and knowledge.
This role will be eligible to participate in an annual short term incentive program.

Benefits: Medical insurance coverage from day 1; 401k vesting immediate.

• Employee insurance and medical plans, including prescription, vision and dental benefits.
• 401(k) program with generous company match.
• Company stock purchase plan.
• Wellness programs, including free on and off-site fitness centers.
• Employee Assistance Program (EAP).
• Tuition reimbursement program.
• Paid time off including paid holidays.

New Jersey Resources is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.

• Abide by the conditions of employment included in, but not limited to the NJR Code of Conduct.
• Oversee Labor/Management interactions as defined by the terms and conditions stated in the Articles of Agreement between NJR Home Services and Local Union 1820 of the IBEW, AFL-CIO.
• Vehicle management responsibilities including inventory and cycle counts and responsibility for facility maintenance.
• Accountable for implementation of quality efforts that include, but not limited to, procedures, benchmarking, satisfaction surveys, performance standards, and follow-up.
• Removes the barriers for the workforce to improve time available and job performance.
• Work with team members to develop ways of performing work better, faster, quicker, and more efficiently for continuous improvement.
• Calculate costs of doing business and cost out alternatives for services provided.
• Commit to coaching team members and providing feedback in developing technical skills and maintaining safe practices on the job.
• Conduct regular field visits and evaluations and address customers concerns.
• Work with Sales and Installation Supervisor to ensure jobs are set-up and installed properly.
• Ensure all employees receive and maintain all necessary training to service, install and work safely.
• Lead for all physical training, testing and evaluation of new union employees